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Motorpoint - Norwich Opiniões 

257
•
TrustScore: 4.5 em 5

4,6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from first phone call through to the test run and sale. Great price given for our trade in. Low mileage on the new car and excellent condition and good price. Good explanation on all... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

All staff encountered @ Norwich were most friendly, helpful & professional. The only disappointment was that the car at collection was not prepared properly. Stains on seats & grubby arm rests, glue... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had the pleasure of speaking to Savannah and Shannon. They were professional, friendly and gave a personal approach to my car sale. They sealed me a really good deal for my part exchange. And found... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The cars are always in very good condition and offer value for money. The staff go out of their way to find the right car for their customers, and are patient and hardworking. The last star was lost... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contacto

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Reino Unido

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(257)

5846 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Recently financed a new car with motor…

Recently financed a new car with motor point as my current car’s finance was coming to an end, first time i’ve been to motor point but what can i say but thank you to how helpful everyone was, they have a huge variety of cars available to choose from, im on a PCP finance but wanted to move to a HP finance and they made that transition flawless, the purchase of a new car was super quick and easy and everything was really easy to understand, i had to wait for the car to be delivered but that also came sooner than expected, for anyone who’s deciding what to do or where to go for a new car i highly recommend motor point norwich, a huge thank you to jack who completed this whole process for me and to zak for his help on the day of pick up and also to savannah who completed everything so i could drive my new car away, top guys and girls super friendly made me and my partner at ease with this process, also shout out to dave super friendly guy, thank you motor point

20 de fevereiro de 2026
Opinião espontânea
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy to hear that you found our team helpful during your recent car purchase. It's great to know that the transition to a new finance plan was seamless and the process was easy to understand. We appreciate your recommendation and are glad everyone made you and your partner feel at ease. Thank you for your positive feedback!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

from the time i walked into the…

from the time i walked into the showroom i felt valued as a customer there was no pushy salespeople to pounce i always felt valued as a customer nothing was ever to much trouble. Lily and David were excellent and both made me very much at home. Will highly recomend them to anyone. Great exeperience all round

20 de fevereiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy to hear that you felt valued and at home during your showroom visit. It's great to know our team made your experience a positive one. We appreciate your recommendation!

Thank you
Motorpoint

Classificada 1 em 5 estrelas

Useless

After booking an appointment, scanning and uploading all of ym service history and my bank details, and ID, and filling out the car details, at not one point was I asked whether my car was written off. I was given my booking date and time, with a quote for my car.
I arranged for a friend to collect me after dropping my car off, as I am disabled and do not live near the local Motorpoint.
When I arrive you haven't bothered to check anything, and haven't even got my details in front of you, making me repeat them all. And then you finally ask whether it's written off, after finally checking online. Then you tell me that you won't take my car.
What an absolutely useless, time wasting company.
I sat in the car crying afterwards.
All you needed to do was actually check my details,or ask in the form. Simple. But no. You've dragged me through it all, wasted my time and fuel wasted my mates time and fuel, made me feel like vrap and I still need to arrange for my car to be sold.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're very sorry to hear about the trouble you experienced. We understand your disappointment regarding the booking and the condition of your car. We appreciate you bringing this to our attention, and we have since reviewed our processes on the back of this to prevent similar situations. We value your feedback.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Best experience at a car dealership

Best experience at a car dealership. Got my perfect car with no sales pressure just lovely vibes and an amazing team.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're delighted you had such a positive experience and found your perfect car with our team. Thank you for your kind words and for sharing your experience!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

A very happy customer

A quick, professional and hassle free experience, happy with the car and service provided. Will happily use again in the future.

9 de fevereiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy that you found our service quick, professional, and hassle-free! We appreciate your feedback and look forward to assisting you again in the future.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Great professional service with a smile…

Great professional service with a smile and coffee. All queries sorted and answered quickly hassle free highly recommend

2 de fevereiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy to hear that you received great, professional service with a smile and coffee! We appreciate your recommendation and that all queries were sorted.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Happy Customer

Friendly sales team (Norwich)who talked me through options for type of car I needed. Test drives quickly available from a large range of models. I will be using Motorpoint again and recommending to others.

31 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy to hear that our sales team in Norwich provided you with excellent support and a wide range of test drives. We appreciate your recommendation and look forward to assisting you again!

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Great sales, not so great after sales

The choice of cars is great. They are all quite new and have low mileage. The staff are welcoming and friendly. The handover of the new car could be improved. No demonstrations on how equipment works. Also after sales needs improving. I found after collecting car there were no service or handbook which Motorpoint have not been very helpful only coming up with poor solutions rather than obtaining the correct books

27 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We appreciate your feedback and are glad you liked our car selection and staff. We regret that the handover did not meet your expectations. We'll address the issues with demonstrating features and providing necessary documents to improve our service.

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Good company to deal with

Good company to deal with. Communicated from start to finish and gave a good deal

9 de novembro de 2025
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We appreciate you taking the time to share your experience. We are happy to hear that you felt well-informed and received a great offer from us.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

well done Motorpoint.

The staff worked very hard to find the right car for me with several staff taking part. There were 2 problems with the car which was accepted and dealt with without hesitation.
I was extremely happy with the whole experience and will recommend them.

22 de dezembro de 2025
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We appreciate you sharing your experience. We're happy to hear that our staff worked diligently to find the right car for you and quickly addressed the issues. We value your recommendation!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

All went smooth and quick

All went smooth and quick. Thanks guys.

13 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy to hear that your experience was smooth and quick. Thank you for your positive feedback; we appreciate it.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Couldn’t be more helpful

Couldn’t be more helpful. Made car purchase easy

17 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We are so happy we could assist you and make your car purchase easy. Thanks for your great feedback; we appreciate it.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, not pushy! easy to park and a well organised forecourt

17 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're so happy our helpful staff and organized forecourt made your experience easy. Thank you for your great feedback!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Most car showrooms are intimidating for…

Most car showrooms are intimidating for solo older female purchasers. Not so this time. Salesman was not pushy or gushy and gave me the information to make up my own mind, with no pressure. I had deliberately chosen what I thought would be a quiet time and this paid off.

17 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're happy to hear that your experience defied the stereotype. We aim to provide a comfortable, pressure-free environment where customers feel empowered to make their own decisions. Thank you for your positive feedback.

Thank you
Motorpoint

Classificada 4 em 5 estrelas

Hassle free car buying !

Hassle free car buying got to test drive vehicle was hoping to get slightly more for part exchange! And complimentary mats would of been nice!! Libby was nice and helpful did all the paperwork only criticism was dirty engine bay but rest of car was clean. Thanks

14 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're glad you found the car buying process hassle-free and appreciate your feedback on the part exchange and mats. We'll address the engine bay cleanliness. Thank you for acknowledging our team member's helpfulness!

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Excellent customer service

The staff couldn’t have been more helpful. Made the process very simple.

12 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We appreciate your feedback and are so glad our staff made the process simple and were helpful. Thanks for taking the time to leave a review.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Friendly helpful staff

Friendly helpful staff. Informative

12 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We appreciate you sharing your positive experience with our team! We're glad they were helpful and informative.

Thank you
Motorpoint

Classificada 5 em 5 estrelas

Collected my car just after Christmas…

Collected my car just after Christmas and the service was first class. They didn’t have the one I wanted in stock but found one in quick time.

3 de janeiro de 2026
logótipo da Motorpoint - Norwich

Resposta da Motorpoint - Norwich

We're glad you enjoyed your experience and that our team quickly located the car you wanted. Thank you for your positive feedback and for choosing us!

Thank you
Motorpoint

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