This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... Ver mais
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... Ver mais
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... Ver mais
Informações sobre a empresa
Escrito pela empresa
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Informações de contacto
62 Wantage Road, OX11 0BY, DIDCOT, Reino Unido
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
3,9
Bom
101 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivered on time and in good condition
16 de abril de 2024
Quick response
Quick response, and provided the part I needed, a spacer for the battery on my Scott e-bike.
20 de março de 2024
Good customer service
Good customer service. Had a query and it was answered very quickly. Thanks.
23 de março de 2024
Item arrived on time and as described.
7 de março de 2024
Unfortunatly the product was not according to the website's description
Unfortunatly the product was not according to the website's description. I wrote Mountainmania without any reply to replace the product. Dissapointing.
26 de fevereiro de 2024
Resposta da Mountainmania
Hi Philip,
My apologies that the item was incorrect. I have checked our records and can not see any emails from yourself but if you can give us a call on 01235 759366 we can get this rectified for you.
Kind Regards
Mountain Mania
Great experience at the Didcot🚲store
Great folk at the Dicot store, good customer service, I’m very happy with my purchase and help I received. Highly recommended ⭐️⭐️⭐️⭐️⭐️
23 de fevereiro de 2024
Great pricing and super quick delivery.
12 de fevereiro de 2024
Good prices and excellent delivery time.
5 de fevereiro de 2024
Helpful about clothing sizing.
Little unsure about the size of the t shirt so I phoned them up. So helpful and the person I spoke to said he did the mail orders and would look out for my name.
Arrived in 2 days and t shirt is perfect for my husband’s birthday.
Would definitely use this company again.
23 de janeiro de 2024
Great service with speedy delivery…
Great service with speedy delivery (impressive as it was over Christmas as well 👍.
22 de dezembro de 2023
Great service as always
Just brought Estarli e-bikes from Josh and his team and as always the instore service is fantastic. Josh, Kyle and Connor really go the extra mile in ensuring the instore customer journey goes smoothly.
25 de novembro de 2023
Opinião espontânea
Some confusion over stock transfer
Some confusion over stock transfer. Chased several times before they found item
25 de outubro de 2023
DT Swiss Squorx driver bit
The item - DT Swiss 'Squorx' spoke nipple driver bit for deep section rims - took a few days to arrive and the postage was steep for such a small thing but Mountain Mania was by far the best deal around.
Thank you!
13 de outubro de 2023
The rapid rise derailleur was just what…
The rapid rise derailleur was just what I wanted. They are hard to find so I was v pleased
Of course it works very well.
18 de agosto de 2023
Item was sent promptly and arrived as…
Item was sent promptly and arrived as promised.
The item was a gift, but unfortunately didn't fit so the item was returned.
15 de agosto de 2023
Item as described and fast shipping.
The orange MRP replacement rollers were spot on.
11 de agosto de 2023
Vintage Shimano Derailleur
This particular item is a vintage road bicycle part that was difficult to source. I was happy to receive it sooner than expected and it was packaged to survive the journey from England to the US. I was in the UK in the early 80s during my time in the Navy so I was excited to open a box from England! Thank you
3 de agosto de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.