Very slow delivery over 11day and waiting. customer service poor when complained very slow there response (you have the choice to make the order or not). I will not make another one.
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Leia as opiniões dos outros
Excellent service, helpful staff, next day delivery. A great array of parts needed for repairs as well new equipment. This is your one stop shop a very good business to deal with 10/10 ..
I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled... Ver mais
A empresa respondeu
I checked by phone before placing an order that the mower we wanted was in stock. Staff were very helpful and I managed to order in time to get next day delivery. As we have electric gates I needed to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Here at ISE Forest and Garden & Mower.ie we are a Kilkenny based, professional lawn, garden, forest & leisure equipment sales, service and hire agent. We stock brands of the highest quality such as, STIHL, Cub Cadet, Toro, Husqvarna, Honda, Berg, Snapper, ECHO, Suzuki, Loncin, Stiga, EGO and many more. In addition to serving our customers in our store, we also deliver all our products anywhere in the country and we do this for FREE if your order is above €75 Come meet the team in our showroom at Unit 6 Hebron Industrial Estate where you can view our extensive range of chainsaws, ride on and self propelled lawnmowers, leaf blowers, earth augers, shredders, hedge trimmers, grass strimmers, trampolines, barbecues and lots more. Our store is stocked daily to ensure that we provide you with the widest possible range of products at all times. If you have any questions, please just get in touch! Email: info@mower.ie Tel: 056 77 21125 during our store opening hours. 9am - 5:30pm Mon - Fri 9am - 1pm Saturday
Informações de contacto
Irlanda
- mower.ie
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very slow delivery over 11day and…
Very slow delivery over 11day and waiting. customer service poor when complained very slow there response (you have the choice to make the order or not). I will not make another one.
Excellent service
Excellent service, helpful staff, next day delivery. A great array of parts needed for repairs as well new equipment. This is your one stop shop a very good business to deal with 10/10 ..
Stihl Battery mower
Bought a Stihl RMA443 Battery mower. Delivery was fast. Very helpful courier helped with unpack and let me check it out before taking away the pallet. No issues with the mower since.
Quick response to Query
Rapid response to inquiry concerning replacement batteries for my lawn mower.
The correct item was sourced and supplied to me very quickly. Excellent quality batteries supplied
Check your on the right site…
I clicked onto the mower.ie to check if they had the Honda izy mower. But before I ordered it I checked them out on Trustpilot and was happy with the reviews. I ordered it and later that day I checked the reviews again and it had very bad reviews. I kind of panicked thinking I’ve made a bad mistake and phoned the company about it. They assured me there was no problem with their company and that I would get my lawnmower. I went back on Trustpilot for another look and as I passed down below Mower.ie there was another one by the name of Mowers.ie (but with a (S) on the end) and that’s the one I read by mistake. It’s a scam site. Can’t understand why Trustpilot would put the sites so close together. I got my lawnmower and am very happy with it 'and the service was excellent. I would have no problem doing business with this company again.
Ego battery auger great machine power…
Ego battery auger great machine power full and safe to use
Very happy…
Very happy…. staff very helpful … mower arrived on time … it is top class…
A pleasure to make business with them .
A pleasure to make business with them .

Resposta da Mower
Mountfield ride on mower…
I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled, ready to go with oil, petrol and the delivery guy also went thru details of the machine. Could not be more helpful and delighted with my purchase. Nice company to deal with.

Resposta da Mower
Excellent service.
I checked by phone before placing an order that the mower we wanted was in stock. Staff were very helpful and I managed to order in time to get next day delivery. As we have electric gates I needed to know an approximate delivery time, driver called ahead of delivery and then went through the functions of the mower with me when he arrived. It came all set up and ready to use. Perfect service would definitely recommend this company.

Resposta da Mower
I bought a battery-powered lawnmower
I bought a battery-powered lawnmower, which I’m very happy with. The choice on the website was great. There were a couple of small issues, one where the payment didn’t go through and the other where the wrong battery was shipped. The issues were resolved extremely quickly professionally and rapidly. The sign of a really good company is how they deal with issues and mower.ie certainly dealt with these perfectly.

Resposta da Mower
Out of stock, No Refund
I placed an order with Mower.ie and received a confirmation email stating it was processed. After weeks of no delivery and unanswered emails, I finally managed to contact them by phone.The representative on the phone was highly unprofessional, confirmed they did not actually have the stock, and agreed to a refund. However, they refused to issue a standard transaction reversal. Instead, they demanded that I provide my full credit card number and expiry date over the phone/email to get my money back.This is a massive security risk and violates standard Visa/Mastercard merchant rules. They are now refusing to return my money through safe channels. I have been forced to initiate a formal chargeback dispute through my bank to recover my funds. Avoid this company.
Update:
Thank you for your reply, Robin. However, none of this would even be an issue if your company had proactively notified me that the item was out of stock and issued a prompt refund. Instead, I was left completely in the dark after receiving a "processed" email on April 23rd. I had to send multiple unanswered emails and call several times just to discover the item wasn't available.Furthermore, you claim your system can only issue an automatic refund for up to a week after purchase. If that is true, you had an entire week to reverse the charge safely through your portal before the deadline passed, but you failed to do so.For strict security reasons and on advice from my bank, I will not provide my full card details over the phone or email. If your terminal cannot handle a standard transaction reversal, you are welcome to send the refund via an international bank transfer (SEPA). I have already initiated a formal chargeback through VeloBank and will gladly update this review as "resolved" the moment my funds are safely returned.

Resposta da Mower
An easy purchase via the website
An easy purchase via the website, delivery was fast and efficient. The machine works very well doing what was expected with no surprises. Thank you
All good product as advertised and…
All good product as advertised and speedy delivery! Also good having company checking in with customers to see if there satisfied, as often times the after sales contact can be difficult.
Returned the unit
Returned the unit. I should not be receiving an email to review the Princess 36 as I returned it.
I ordered two chaiDelayed Delivery and Lack of Responsensaw holders on…
I ordered two chainsaw holders on December 7. On December 8, I was informed that the items are usually delivered within 1–3 business days. Since I had not received the items after one week, I contacted the seller on December 15.
I was then sent a tracking link and informed that, due to Christmas, there would be a delivery delay of 2–3 days. However, the shipment status shown by the shipping provider has remained the same since December 9: “Your item is being sorted for delivery,” which I also pointed out.
On December 22, I contacted the seller again because the shipment status still had not changed. My inquiry has remained unanswered to this day. The shipment status has now been unchanged for three weeks, and I have neither received the items I already paid for nor any response to my last email.

Resposta da Mower
Top class service and machine.
Top class information on initial phone call to shop on a leaf vacuum.
Machine was delivered full assembled and ready to work, along with full familiarisation.
All in all, great service and great people to deal with.
Machine also works beyond expectation.
Thanks all.

Resposta da Mower
Excellent company
Excellent company. The staff were very helpful throughout the process and I look forward to dealing with them again.

Resposta da Mower
I ordered a Piranha strimmer/hedge…
I ordered a Piranha strimmer/hedge trimmer/pole saw one day. It arrived the next day.
This was important to me as i run a gardening service and needed it badly

Resposta da Mower
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