Mower Opiniões 

86
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very slow delivery over 11day and waiting. customer service poor when complained very slow there response (you have the choice to make the order or not). I will not make another one.

Classificada 5 em 5 estrelas

Excellent service, helpful staff, next day delivery. A great array of parts needed for repairs as well new equipment. This is your one stop shop a very good business to deal with 10/10 ..

Classificada 5 em 5 estrelas

I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I checked by phone before placing an order that the mower we wanted was in stock. Staff were very helpful and I managed to order in time to get next day delivery. As we have electric gates I needed to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de corta-relvas

Escrito pela empresa

Here at ISE Forest and Garden & Mower.ie we are a Kilkenny based, professional lawn, garden, forest & leisure equipment sales, service and hire agent. We stock brands of the highest quality such as, STIHL, Cub Cadet, Toro, Husqvarna, Honda, Berg, Snapper, ECHO, Suzuki, Loncin, Stiga, EGO and many more. In addition to serving our customers in our store, we also deliver all our products anywhere in the country and we do this for FREE if your order is above €75 Come meet the team in our showroom at Unit 6 Hebron Industrial Estate where you can view our extensive range of chainsaws, ride on and self propelled lawnmowers, leaf blowers, earth augers, shredders, hedge trimmers, grass strimmers, trampolines, barbecues and lots more. Our store is stocked daily to ensure that we provide you with the widest possible range of products at all times. If you have any questions, please just get in touch! Email: info@mower.ie Tel: 056 77 21125 during our store opening hours. 9am - 5:30pm Mon - Fri 9am - 1pm Saturday


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

86 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(86)

22 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing service

Amazing service. Item I ordered had a 2 month waiting list in 3 places I tried before finding mower.ie. They had my order shipped to me straight from supplier and it was delivered within the week. Highly recommend, would deal with again in the morning. Many thanks, Edel. 😊

14 de fevereiro de 2024
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Edel,

Happy to hear we could help you!

Thanks very much for your custom and kind review.

Robin

Classificada 5 em 5 estrelas

Excellent service provided by ISE

Excellent service provided by ISE, bought a new Honda mower last month and was delivered to my front door assembled with a full tank of petrol. Il be a returning customer for sure!

9 de fevereiro de 2024
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Tiernan,

That's great to hear, we really appreciate it!

Thanks,

Robin

Classificada 5 em 5 estrelas

Fast delivery

Very competitive price and extremely fast delivery. Highly recommended and will definitely use again.

8 de fevereiro de 2024
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Mickey,

Thanks a million for that!

Kind regards,

Robin

Classificada 5 em 5 estrelas

Bought a victor petral power washer…

Bought a victor petral power washer from ise and verry happy I'll be a returing customer
Sales staff and delivery staff are 100% good customer service are fantastic

14 de março de 2024
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi John,

Thanks very much for your custom and kind review.

Much appreciated!

Regards,

Robin

Classificada 1 em 5 estrelas

Sprayer never worked after I spent almost €600 on a sprayer that…

I spent almost €600 on a sprayer that never worked. I have emailed 3 times without a reply. I’ve called numerous times and they rarely answer the phone. When they do answer, I was promised a call back which I never received. I was told that someone would call to repair the faulty spray but this never happened.
Do not buy anything from this company, they have no after sales service.

19 de fevereiro de 2024
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Keith,

Apologies for the delay you experienced during an extremely busy few days we had.

I trust you have been issued with a replacement machine and this issue has been resolved.

If you need any more assistance regarding this, please email me directly: Robin@mower.ie

Kind regards,


Robin



Classificada 5 em 5 estrelas

Communication and follow up lacking

Update...
Appreciate that I have now been contacted and dealt with in a professional manner.
Seems like it's a supplier issue more than the company .

Ordered an Apache walk behind tractor with rotavator, sickle bar and snow blade.
Very quick delivery with three of the four items ....6 months later I'm still waiting on an item other have in stock online.
Main issue is severe lack of communication I've rang 3 or 4 times and the answer is we'll check on that and get back to you.

1 de maio de 2023
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Jonathan,

Following from our messages and call earlier this morning, our team are waiting on word back from our supplier IFGM as to when they will have this snow blade back in stock.

We will know before the day is out if there will be additional delays and advise you of this.

As always, if you wish to avail of a full refund and try source the product elsewhere, please just let us know and we will process this for you immediately.

Kind regards,

Robin

Classificada 5 em 5 estrelas

I ordered a Stihl lawnmower

I ordered a Stihl lawnmower, it was delivered to my door set up with oil and petrol . Absolutely brilliant service ! Gary was very helpful and friendly. I will definitely be buying from this company again . Highly recommend them .

12 de outubro de 2023
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Gail,

Thanks very much.

That's great to hear. I'll be sure to pass the message on to Gary and our team.

Kind regards,

Robin

Classificada 5 em 5 estrelas

Great service

Ordered a trampoline from mower.ie on a weekend and it was delivered on Tuesday morning.
Great service with good communication.

4 de julho de 2023
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Denis,

Thanks very much for your custom and kind review. We really appreciate it!


Robin

Classificada 5 em 5 estrelas

Good experience in the end

Issues with the item I bought were resolved (albeit a bit late) but with an outcome that was more than satisfactory. It's good to see a company care about customer service and make an extra effort to resolve issues when something has gone wrong.

24 de abril de 2023
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Padraig,

We have tried to contact you by phone and email to get this issue resolved for you but have not been answered as of yet.

Please get back to us asap and we will get you sorted immediately.

Kind regards,

Robin

Classificada 5 em 5 estrelas

Very pleased

Easy to navigate website, very responsive to email inquiry, shipment arrived a few days later.

10 de outubro de 2022
Opinião espontânea
logótipo da Mower

Resposta da Mower

Thank you very much!

Classificada 5 em 5 estrelas

Very pleased with the service

Very pleased with the service, ordered it on Friday got it Monday. Great service would definitely recommend such a professional service

22 de outubro de 2022
Opinião espontânea
logótipo da Mower

Resposta da Mower

Thank you Niall, we really appreciate the excellent review!

Classificada 4 em 5 estrelas

Worked hard to make a bad experience right.

EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week.

--------------

Found them listed as licensed Honda resellers, ordered a generator from their website.

Sure it was delivered promptly - but in a Stihl box, no protective packaging, no original box, the shipping carton was soaked in leaked petrol from the unit (so the generator must have been used before, too).

Passing used unit off as new and charging full retail price. Pretty awful all around, still waiting to hear back from them. Must be a joke.

20 de setembro de 2022
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi Mark,

Sincere apologies for the mix up and I trust this issue has been resolved ASAP for you.

Kind regards,

ISE Team

Classificada 1 em 5 estrelas

Lads in Shop in Kilkenny are brilliant…

Lads in Shop in Kilkenny are brilliant but the lads in there warehouse has let them down in a massive way. I ordered last Saturday it was long weekend and they apparently had computer problems one day. The warehouse lads only brought my shipment to post office last night and I will be lucky if I get it on Monday. Poor delivery but lads in d shop excellent.

10 de junho de 2022
Opinião espontânea
logótipo da Mower

Resposta da Mower

Hi there,

Sincere apologies for our computer issues and postal delays which were both out of our control.

Kind regards,

ISE Team

Classificada 5 em 5 estrelas

Fixing Mistakes.

Bought three items, two delivered within 48 hours but one was out of stock. I wasn't informed of this but once I called it was fixed in 10 minutes and the unit with me the following morning. Mistakes happen but how they are fixed is often the best measure of a company, will definitely purchase here again.

9 de março de 2022
Opinião espontânea
logótipo da Mower

Resposta da Mower

Thank you for this very kind review!

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