I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Ver mais
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The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Ver mais
Great experience.. very quick response to all questions I asked, looking forward to signing up and receiving my first box ... Thank you
I ordered the multiple patterns for stuffed animals. I have to believe the photos are AI as the pattern doesn’ isn’t capable of making it look like that. The animals are also really small which makes... Ver mais
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Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Informações de contacto
4,5
Excelente
539 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am so thrilled with Mrs Quilty Chat…
I am so thrilled with Mrs Quilty Chat support. I had the nicest man (Kelvin) helping me, it blew me away with his excellent communication and his diligence to help with my issue. Super kind. It literally made my day!! I feel like I made the right choice now, becoming a Mrs Quilty customer. I’m beyond pleased.
21 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Teresa! Wow, thank you so much for this kind feedback! 💛
We’re incredibly proud to have Kelvin on the team, and we’ll be sure to pass your words along—he’ll be thrilled!
We always aim to go above and beyond for our customers, and we’re so glad to hear you felt supported and welcomed.
We're honored to have you as part of the Mrs. Quilty family! 💬🧵💕
brilliant mrs. Quilty
Boxes are brilliant, very well thought out, and brilliant instructions and lovelyfabrics. As I'm a learner, it was great step by step pictures and explanations. , and customer service is second to none I had 1 issues sorted no probs straight away excellent service
19 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Donna! We’re so glad to hear you’re enjoying the boxes—especially as you’re just getting started with quilting! ✨
It means a lot to know the step-by-step instructions and thoughtful design are helping you feel confident, and we’re always here if you need a hand.
Thank you for the wonderful feedback! 🧵📦🌟
Brilliant products etc and very helpful…
Brilliant products etc and very helpful on helping me sort my problem out, replied very quickly to my email etc. can’t thank them enough for their help
19 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Hey Kathleen! Thank you so much for your kind words!
We're really happy to hear that everything was sorted quickly and smoothly for you. 💌
Knowing you felt supported means the world to us—and we’re always here whenever you need help or just want to share your latest project! 🧵😊
I joined Mrs Quilty Pattern program
I joined Mrs Quilty Pattern program and had not received them. I figured it would start in May. I received an email from Mrs Quilty stating my patterns had not been open and maybe i should check my spam folder. they were not there. Mrs Quilty included a download and everything was there. i was having trouble getting to them because I believed i had to download an app to save them which was costing a monthly fee. I emailed the team and asked for help. they were quick to respond that I dont not need the app and explained what i needed to do.
18 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Gail! Thank you for sharing your experience—we’re so glad everything got sorted quickly and clearly for you! 💡
Tech can be tricky sometimes, but we’re always just a message away to help walk you through it.
We’re grateful to have you in the Pattern Club and can’t wait to see what you create! 🧵💻💖
Worth the Wait!
I could hardly wait to get my first Mrs Quilty box. I loved it! The material was top notch and I loved getting surprised by the items sent to me. I can’t wait to get my next box!
11 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Dawn! We’re so happy to hear that your first box brought you so much joy! 😊
Our team works hard to curate each box with high-quality materials and fun surprises, so it means a lot to know you’re enjoying it.
Can’t wait to surprise you again next month!
Great service
I love not only the box every month and the quality of the fabric, but when I recently had an issue with the mailing of my box they fixed it within 24 hours!
16 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Mindy! Thank you so much for your kind words! 💛
We know how important it is to get your box on time, so we’re really glad our team was able to sort things out quickly for you.
Enjoy your sewing projects—and the beautiful fabric to come!
Mrs Joy Parish
Mrs. Quilty support team was super quick to reply and provided clear information, with care and concern. Very much appreciated the speedy interaction. (I hope my machine gets out of the shop so I can continue my box projects.)
16 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey dear! Thank you for the lovely feedback!
We’re sending good vibes that your machine is back in action soon.
We can’t wait for you to dive into more projects. In the meantime, we’re always here if you need anything else 💬🧵
I was confused
I was confused, reached out and received a response back in less than 2 minutes. It seemed I barely hit send and got an answer. Awesome customer service team.
16 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Deborah! Wow, we love hearing that! 😄
We do our best to respond as quickly and helpfully as possible, so it’s great to know it made a difference.
Thanks for being part of the Mrs. Quilty community!
Fabulous customer service
Fabulous customer service- I had a question about delivery and it was answered so quickly and helpfully. Excellent communication- all adding to a great experience of Mrs Quilty 🙌
15 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Joy! Thanks so much for the kind words and awesome review! ✨
We’re thrilled to hear that our support team made your experience even better.
Can’t wait to keep creating with you!
I love receiving the monthly boxes
I love receiving the monthly boxes. I have been using them to teach my girls how to sew and even learn new techniques myself. If I have had any problems with a box missing or items, the team at Mrs. Quilty have been great in fixing anything that has come up. They are very quick at responding to my texts or emails.
15 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Devin! This makes us so happy to read! 💕
Teaching your girls to sew using our boxes is exactly the kind of joy we hope to inspire.
We’re also glad our team has been able to support you when needed—thank you for sharing your experience!
I have not spoken to anyone but I…
I have not spoken to anyone but I received an email regarding my request.
14 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello, Linda! Thank you for the feedback!
We’re glad our team was able to provide the help you needed via email.
If you ever have any questions or want to chat more in-depth, we’re always here and happy to help!
Great customer service
Great customer service. My questions were answered just a few minutes after I emailed them.
14 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Donna! Thanks a ton for taking the time to share this! 💌
We’re so happy to hear that our quick response made your experience a smooth one.
Don’t hesitate to reach out anytime!
Excellent and rapid response
Excellent and rapid response to question
14 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Deborah! We really appreciate the kind words! ⚡
Quick, helpful support is one of our top priorities, and it’s great to know that came through in your experience.
Happy quilting!
New subscriber
Just ordered my 1st box and got pdf free downloads. Had problems when I could not get more than 1 item to print and the gals were very promt and sent a link right away. Think I'm going to love working with them- can't wait for my 1st box!
12 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Deborah! We're so happy to welcome you to the Mrs. Quilty family! 💕
Sorry to hear about the initial hiccup, but we’re thrilled our team was able to help quickly.
Your first box is on its way, and we can’t wait for you to dive into all the fun it holds! 🧵✨
When I received my Mrs Quilt box
When I received my Mrs Quilt box, it was like getting a present every month. I get excited and the fabric is beautiful, I can’t wait to make one of the projects.
The project instructions look understandable. I can’t wait to see the next box. Happy sewing!
19 de março de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Pat! This is exactly the feeling we hope to create—thank you so much for sharing! 🎁✨
We’re so glad you’re enjoying the beautiful fabrics and easy-to-follow instructions.
Happy sewing to you too—we can’t wait to send your next surprise!
Fast response on help needed
Brand new quilter here. I ordered my first box and dove right in! Materials are well high quality and direction booklet with video tutorials available using a QR code makes it so so easy. I got hung up on one slot of the directions so thought I’d try to email my question to the customer service person-a response in 24 hours would have been great but I received an answer within an hour on a Sunday evening! I was shocked and pleasantly surprised. Thank Mrs Quilty-you’re never gonna get rid of me!
13 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Hey, Anne! This absolutely made our day! 😊
Welcome to the world of quilting—we’re so happy to be part of your journey.
It’s wonderful to hear the tutorials and materials are helping you feel confident.
And we’ll be here cheering you on every stitch of the way (even on Sundays)! 🧵💛
Fantastic Customer service
Customer Service, Lauren, is quick to respond to my emails. She's very thorough. Her smiling personality shines through in her replies.
Thank you Lauren!
She is fantastic!
13 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Cherri! We’re so lucky to have Lauren on our team—thank you for the sweet shoutout! 🌟
She puts her heart into every message and will be thrilled to hear this. We’ll make sure your kind words reach her.
Happy stitching!
Amazing hobby subscription!!
These boxes are great. They have taught me how to quilt, and are exciting every time. The fabrics are always very nice, and the wide variety of projects keeps the creativity flowing. Customer service is also amazing, very quick to respond. Only issue I had was I could not find my free patterns in my email, customer service sent them instantly. Thank you for providing this service :)
12 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Max! We’re so happy to hear how much you’ve enjoyed your quilting journey with us! 💛
It means the world to know our boxes are helping spark your creativity — and that our team could quickly sort out the issue with your free patterns.
Thanks for your kind words and for letting us be a part of your crafting time!
When I have a question
When I have a question, it is replied to right away.
I like that I can watch videos and also the instructions are very straightforward.
11 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Ruth! Thank you so much for your review! 😊
We're thrilled to hear our team has been helpful when you’ve had questions, and that the instructions and videos are making your experience easy and enjoyable.
Happy quilting — we can't wait to see what you make next!
Great experience
Great experience with Mrs. Quilty. I joined first subscription and received one box. Unfortunately I need to have surgery and will be unable to sew for up to about six months. Their customer service department is excellent and suggested that I could either skip my deliveries or cancel my subscription and renew at a later time, which is what I’ve chosen to do. I will definitely be back. Thank you for the understanding and the wonderful service.
7 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello! Thank you so much for your thoughtful words — we're sending you all our best wishes for a smooth recovery. 💐
We're really glad we could offer a solution that worked for you, and we’ll be here whenever you're ready to pick up your quilting projects again.
Take care, and see you soon! 🧵💕
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