I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Ver mais
Great experience.. very quick response to all questions I asked, looking forward to signing up and receiving my first box ... Thank you
I ordered the multiple patterns for stuffed animals. I have to believe the photos are AI as the pattern doesn’ isn’t capable of making it look like that. The animals are also really small which makes... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Informações de contacto
4,5
Excelente
539 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mrs. Quilty surpasses
I was going to stop my subscription with Mrs. Quilty and try a different subscription. I got my first order the other day and was not impressed at all by them. I signed back up with Mrs. Quilty immediately. I can tell they care about their products they put in their boxes, and make sure we are getting great quality for the fabric. The presentation of their boxes with the colorful booklets they include surpass the other brand. I am definitely sticking with Mrs. Quilty.
6 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Hey! Wow, thank you!
It means a lot that you came back to us—and we’re honored to have earned your trust. We put a lot of love into every box, and it’s wonderful to hear that it shows.
Your feedback truly motivates us to keep making every delivery special.
Welcome back—we’re so happy to have you quilting with us again! 🧵🎁🌟
Quick Response
They quickly answered my questions and changed my address immediately. They were polite and efficient.
8 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Dianne! Thank you so much for your kind words! 😊
We’re really glad to hear our team helped you quickly with your address update.
Your satisfaction is super important to us — we’re always here if you need anything else!
I was able to stay informed daily on my…
I was able to stay informed daily on my order and the mailing process and tracking. It did take a little bit longer coming from the states coming to Canada but if I had any questions, there was always somebody there to respond properly. The material is very pretty thank you
7 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Karen! So happy to hear you love the material and felt supported while waiting for your order to arrive in Canada! 🇨🇦✨
Thanks for your patience with the shipping time, and for appreciating our team’s help along the way.
Hope you enjoy every stitch! 🧵💛
Quick response time
Very quick response time to my problem. I am very happy that the problem with my damaged 1st subscription box and missing free gifts. Quick response time . Awesome
7 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Laura! Thank you for your lovely feedback! 🌟
We’re really glad we could quickly sort out the issue with your box and gifts.
Your happiness means a lot to us—and we’re excited to keep delivering awesome boxes your way! 🎁✨
Shipper had thrown my package out of…
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looking into it so it doesn't happen to anyone else. (Thankfully nothing happened to my package since we saw it happen we were able to get it picked up right away.)
24 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Pamela! Thank you for sharing this and for the 5 stars! 🌟
We really appreciate your understanding, and we’re glad your package was safe.
Please know we’re looking into this to make sure it doesn’t happen to anyone else.
So grateful for thoughtful customers like you! 💛
I have contacted customer service a few…
I have contacted customer service a few times and they have always helped me. They were professional and nice. I do have a problem with their phone not being answered. I believe that may be a time zone issue.
I love getting my boxes and patterns. Very nice fabric.
14 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Pam! We truly appreciate your kind words and your trust in us! 😊
Thanks for letting us know about the phone issue — you’re right, time zones can sometimes get tricky, and we’ll keep working to improve.
So happy to hear you’re loving the boxes, patterns, and fabrics! 🧵💖
I had a great experience with customer…
I had a great experience with customer service over the weekend. I accidentally purchased the same set of patterns twice. Once I emailed them it take about 10 minutes for them ti issues a refund.
I also live my month subscription boxes!!!
3 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Kim! Thank you so much for the sweet review! 🙏
We’re really glad your refund was handled quickly and that you had a great experience, even over the weekend.
And it makes us smile to know you’re loving your subscription boxes too! 🎉💛
Happy crafting!
Mrs quilt has been awesome
Mrs quilt has been awesome. So many pretty things to make.
2 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Gina! Love hearing that! 🥰
Thank you for the kind words — it means a lot to know you’re enjoying all the pretty things and finding joy in your projects.
We’re excited to keep bringing you more inspiration! ✨🧵
Customer Service
Great customer service! I had a monthly quilt box arrive with everything missing from the box except the instruction book. I reached out to customer service and they sent out another box the next day!!
7 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Julie! We’re so glad we could quickly make things right for you! 🌸
Thank you for giving us the chance to fix the mix-up — we always want you to have everything you need to enjoy your quilting projects.
Happy stitching! 🧵
Awesome experience
I emailed about a question on a fabric and book. Not only did I receive a fast response they did everything to help me get the answers I needed.
1 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Cheryl! Thank you for your kind words! 💕
We’re thrilled we could help with your fabric and book questions — making sure you feel supported and confident in your projects is always our goal.
Happy quilting! 🌼
Thanks for your prompt and quick…
Thanks for your prompt and quick responses to my inquiry and for bringing all my orders together in one package. Your customer support is the best 100% spot on.
24 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello She! Wow, thank you so much! 🌟
We’re delighted to hear everything arrived together and that our team could assist you so quickly.
Your satisfaction means the world to us, and we're always here if you need anything else! 🧵💛
Resposta da Mrs. Quilty
Hey Dawn! Thank you for your kind feedback! 💖
We always strive to provide helpful and friendly service, and it’s lovely to know you felt well taken care of.
Wishing you lots of joy with your quilting projects! 🌷
It took me a couple of times to get to…
It took me a couple of times to get to Yuma, operator error. Yuma had some very good ideas of different colors I could use with my fabric.
28 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Phyllis! So happy to hear Yuma could inspire you with new color ideas! 🎨🧵
Thank you for your patience — and for sharing this sweet note.
We love helping bring fresh creativity to your quilting! 💐
I was pleasantly surprised at the…
I was pleasantly surprised at the wonderful customer service. They seem to really care about making sure I was satisfied with my purchase1
25 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Trina! Your kind words truly mean a lot to us! 💕
We do care about making sure you’re happy with every Mrs. Quilty purchase — and we’re so glad that came through.
Thank you for sharing your experience! 🌸
Mrs. Quilty customer service is the best
I had such a short window of time to enjoy working on a project today and customer service got back to me with assistance in record time. They were so supportive and kind. Much appreciated!
26 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello David! We’re so happy we could assist you quickly and help you make the most of your crafting time! ⏰🧵
Thank you for your kind words — we’re always here to support you whenever you need us.
Happy quilting! 🌼✨
Don't waste your hard earn money
Don't waste your hard earn money. They don't ship out your supplies and then they tell you they don't have an account for you so you can't look up your order. So now where is my order nobody knows and they stole my money
25 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Kay! We are truly sorry to hear about your experience. 😔
We take situations like this very seriously and it’s definitely not the kind of service we want any of our customers to feel they’ve received.
Please reach out to us directly at support@mrsquilty.com so we can personally look into your order and make things right for you.
We are here to help and truly appreciate the chance to fix this.
Customer service was top notched
Customer service was top notched. One of the best customer service I have ever dealt with.
24 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Phyllis! Wow, thank you so much for such a wonderful compliment! 💜
We’re thrilled to hear you had such a positive experience with our Customer Support team.
We always aim to go above and beyond for our customers — and hearing your feedback truly means the world to us!
Mönster hjälp för igång sättning för att kunna använda tygerna i boxen. mönster i box.
Bra hjälp när man har problem. Svar snabbt
23 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Kund! Tack så mycket för din fina recension! 🇸🇪✨ Vi är så glada att höra att du fick snabb och bra hjälp från vårt team.
Vi finns alltid här om du behöver ytterligare support eller har fler frågor!
Resposta da Mrs. Quilty
Hey there, Mary! Thank you for the love! 🧵✨
We’re so happy to hear you’re enjoying the fabric and creative ideas.
Your excitement inspires us to keep bringing even more fun and beautiful projects your way!
Mrs. Ouilty’s Surprise Box
Mrs. Quilty keeps you up to date on the progress of every month’s box and when exactly you will receive it.
The box contains high quality fabric and easy to follow instructions. Plus a bonus little gift that is always useful.
I look forward to getting my box every month.
22 de abril de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Paula! We’re so happy to hear that you look forward to your box each month! 😊
Thank you for noticing the care we put into every detail—from the quality fabrics and clear instructions to the little surprise gifts.
It means a lot to know the tracking updates and delivery info are helpful too.
Happy sewing, and thank you for being part of the Mrs. Quilty community! 🧵📦✨
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.