We purchase a 2 ring set. Upon receiving the order, one of the rings was sent in error. But reaching out to correct the issue was smooth. They provided excellent customer service and corrected the iss... Ver mais
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Leia as opiniões dos outros
The rings were of an awesome quality, and when I had an issue. They were super quick to respond and help me out. I genuinely reccomend them to anyone that wants one of their rings
I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Th... Ver mais
A empresa respondeu
I was scared to use the website because of the reviews. Put in an order for a ring on june 14th it arrived to Germany by the 28th. The ring is great quality exactly like the photos and description!! I... Ver mais
A empresa respondeu
4,7
Excelente
40 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The rings were of an awesome quality
The rings were of an awesome quality, and when I had an issue. They were super quick to respond and help me out. I genuinely reccomend them to anyone that wants one of their rings
17 de agosto de 2026
Opinião espontânea
Excellent Customer Service
We purchase a 2 ring set. Upon receiving the order, one of the rings was sent in error. But reaching out to correct the issue was smooth. They provided excellent customer service and corrected the issue above our expectations. Highly recommend using their site. The quality of the rings we recieved was amazing and the fact that they use Shop to track the shipping is great.
30 de julho de 2026
Opinião espontânea
My order experience was better than I…
My order experience was better than I expected. I accidentally ordered the wrong size and with zero hassle it was replaced and I got to keep the one I ordered wrong. They were professional and very helpful. I fully recommend.
20 de junho de 2026
Opinião espontânea
Resposta da Mugensense
Hey Caeden,
Thank you so much for your kind review! We’re glad to hear your experience was better than expected and that our team was able to help make the size exchange smooth and hassle-free. Providing excellent service is just as important to us as delivering quality pieces, so your feedback means a lot. We truly appreciate your recommendation and support!
Kind Regards,
MugenSense Support.
Quick response to my questions
Quick response to my questions. Helped me reorder a ring the next day after reaching out. Polite and helpful.
13 de maio de 2026
Opinião espontânea
Resposta da Mugensense
Hey Craig,
Thank you for your kind words! We’re glad we could assist you quickly and help with your reorder. We truly appreciate your support and are happy to hear you had a positive experience with our team!
Kind Regards,
MugenSense Support.
I got order a vegeta ring and a black…
I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, that puts the customer first! ABSOLUTELY RECOMMEND!!
13 de abril de 2026
Opinião espontânea
Resposta da Mugensense
Hey Terik,
Thank you so much for your amazing feedback! We’re glad we could quickly help with your resize and make the process smooth for you. It means a lot that you’d recommend us. Enjoy your rings!
Regards,
MugenSense Support.
Amazing customer service
The customer service experience with Mugen has been exceptional. The quality of my ring was lovely! Would highly recommend
9 de abril de 2026
Opinião espontânea
Resposta da Mugensense
Hey,
Thank you so much! We’re thrilled you had an exceptional experience with our customer service and loved the quality of your ring. Your recommendation truly means a lot to us!
Kind Regards,
MugenSense Support.
Absolutely brilliant
I contacted their support team as their ring wasnt quite the right size and honestly the service i got was amazing, quick and efficient and honestly I cant thank them enough for the service they provided me even though the time zones make it difficult, I am truly happy with the service provided thank you Mugensense for everything :)
13 de abril de 2026
Opinião espontânea
Resposta da Mugensense
Hey Aaron, Thank you so much for your kind words and support! We’re sorry the initial size didn’t fit, but we’re really glad our exchange process was able to help you quickly and smoothly, even across time zones. It truly means a lot that you’d recommend us, and we hope you continue to enjoy your ring! Regards, MugenSense Support.
I got the vegeta ring for my birthday…
I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Thank you, I can’t wait till my ring arrives
10 de abril de 2026
Opinião espontânea
Resposta da Mugensense
Hey Almance,
Thank you so much for sharing your experience! We’re glad you loved the Vegeta ring and that our team could help make the exchange process smooth and stress-free. We can’t wait for your new ring to arrive. We hope you love it even more!
Regards,
MugenSense Support.
Beautiful rings, good customer service.
I saw the MugenSense rings and really took a shine to their “Ultra Instinct” design. I decided to buy it and I was glad I did. It’s classy and the tungsten really gives it a weighty feel. Sadly, I had some sizing issues but MugenSense worked with me to get it swapped for the correct one. It was quick and easy and the customer service was really good. I would highly recommend.
9 de abril de 2026
Opinião espontânea
Resposta da Mugensense
Hey Phill,
Thank you so much for your thoughtful review! We’re really glad you love the Ultra Instinct design and its weighty feel. It’s one of our favorites too. We’re also happy we could quickly sort out the sizing for you. Your recommendation truly means a lot to us! 💙
Kind Regards,
MugenSense.
I love it all of it the rings…
I love it all of it the rings everything it's so good and they helped me fix a shipping problem
6 de abril de 2026
Opinião espontânea
Resposta da Mugensense
Hey Taim,
Thank you so much for your kind words! We’re thrilled to hear you love the rings and your overall experience. We’re also really glad we could help resolve the shipping issue for you, Your support truly means a lot to us!
Regards,
MugenSense Support
Great customer service
Great customer service. Had an order that was lost in transit, got in contact with them and they sent out a new ring immediately.
25 de março de 2026
Opinião espontânea
Resposta da Mugensense
Hi Jamie,
Thank you for your great feedback! We’re really glad to hear that we resolved your issue properly. It means a lot to us that you’re happy with the product—enjoy it!
Best regards,
MugenSense Support
Great quality items and customer…
Great quality items and customer support was extremely helpful. They assisted with fixing an issue with my order, quick and timely responses and customer service was nice and understanding.
24 de março de 2026
Opinião espontânea
Resposta da Mugensense
Hi Alfredo,
Thank you so much for your kind words! We’re really glad to hear that you’re happy with the quality of the item and that our support team was able to assist you quickly and effectively.
Best regards,
MugenSense Support
Beautiful rings great service!
Absolutely beautiful rings!! I bought the wrong size and they quickly and gladly helped me sort it out and get the correct sizing. Super helpful and friendly service. Definitely will buy more merch from them very very soon!
14 de março de 2026
Opinião espontânea
Resposta da Mugensense
Hey Mathias,
Thank you so much for your amazing review! We’re thrilled to hear that you love the rings and had a great experience with our team.
Best regards,
MugenSense Support
I ordered the wrong ring size.
I ordered a ring off this site and the shipping was fast and quick. I ordered the wrong size and after contacting customer support. They offered me to keep the wrong size ring, and send me the correct size ring. Only with the shipping and restocking fee. The ring is nice and looks amazing. Customer service was fast and really helpful.
5 de março de 2026
Opinião espontânea
Resposta da Mugensense
Hey Hunter,
Thank you so much for your thoughtful review! We’re really glad to hear that you’re happy with the ring and that it looks just as amazing as expected. It’s great to know our team was able to assist you quickly with the sizing and make the exchange process smooth and convenient.
Best regards,
MugenSense Support
The ring is BEAUTIFUL but shipping took
The ring is BEAUTIFUL but shipping took a few extra days. Still happy tho
27 de maio de 2025
Opinião espontânea
Resposta da Mugensense
Hey Grace,
Thank you so much for your kind words! We’re really glad to hear that you love the ring and found it beautiful ✨
We do apologize for the slight delay in shipping, and we truly appreciate your patience and understanding. It means a lot to us that you’re still happy with your purchase.
Best regards,
MugenSense Support
So I already have a tungsten ring from
So I already have a tungsten ring from somewhere else and they're usually quite expensive. I was a little sketched out at first but the ring is definitely tungsten, similiar weight to the one I already have
24 de fevereiro de 2025
Opinião espontânea
Resposta da Mugensense
Hey Neil,
Thank you for sharing your experience! We’re really glad to hear that the ring met your expectations and that the weight and feel match what you’re familiar with. That’s exactly the standard we aim for.
Best regards,
MugenSense Support
I had to exchange the ring for a…
I had to exchange the ring for a smaller size, but the process was smooth and they replaced it with no questions asked.
20 de maio de 2025
Opinião espontânea
Resposta da Mugensense
Hey Joseph,
Thank you for your review! We’re glad to hear the exchange process was smooth and hassle-free for you. Making sure you get the perfect fit is really important to us, so it’s great to know everything worked out well. We truly appreciate your support and hope you enjoy your ring!
Best regards,
MugenSense Support
I got this for my bfs bday and it came…
I got this for my bfs bday and it came a little late unfortunately but my he's super happy with his new necklace and its been a few weeks now with no issues
14 de maio de 2025
Opinião espontânea
Resposta da Mugensense
Hey Christopher,
Thank you so much for your review! We’re sorry to hear the necklace arrived a little later than expected, but we truly appreciate your patience. We’re really happy to hear that your boyfriend loved his birthday gift and that everything has been holding up well with no issues. That means a lot to us!
Best regards,
MugenSense Support
Been seeing their ads a lot on my ig…
Been seeing their ads a lot on my ig feed and finally decided to get one. It matches the picture on the website, overall happy with the purchase
10 de maio de 2025
Opinião espontânea
Resposta da Mugensense
Hey Anothony,
Thank you for giving us a try—we’re really glad you did! 😊
It’s great to hear that the ring matched the images on our website and that you’re happy with your purchase. We always aim to deliver exactly what you see, so your feedback means a lot.
Best regards,
MugenSense Support
There was a delay with customs but…
There was a delay with customs but MugenSense kept me updated. Excellent service!
5 de maio de 2025
Opinião espontânea
Resposta da Mugensense
Hey Leroy,
Thank you for your feedback! We’re glad to hear that our team was able to keep you updated during the customs delay. We always aim to provide excellent service, and it means a lot to know you had a positive experience despite the delay.
Best regards,
MugenSense Support
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