I liked the product but the delivery was a disaster. The Fed Ex delivery guy slammed my box that had piano in it by the garage door instead of carrying up to front porch as directed and as all my Fed... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I liked the product but the delivery was a disaster. The Fed Ex delivery guy slammed my box that had piano in it by the garage door instead of carrying up to front porch as directed and as all my Fed... Ver mais
A empresa respondeu
We found a bargain price on this website and ordered a piano. Unfortunately Evri lost the package and did not deliver it. I kept Mustar informed we were having problems receiving the order and they we... Ver mais
A empresa respondeu
Answered any and all questions I had. Beautiful cabinet value for the money was amazing “so many features “. Daughter loves it , assembly was a breeze.
A empresa respondeu
I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very wel... Ver mais
A empresa respondeu
Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide. While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology. MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.
507, NO 9 BINSHUI ROAD, HEXI DISTRICT, 300061, TIANJIN, China
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Even though the Mustar MDP-2700 is considerably less expensive than a Roland or Yamaha keyboard, it sports as good sound and touch or better!!! I have been playing piano for years. This keyboard is near perfection.
Service was great. Product delivered on time. It was a gift and the person receiving it had high praise for the sound...
I love the sound of this piano, its sounds wonderful. It was at my front door in about a week.
The piano is great! My daughter loves it. I didn't expect it to be so big, but it fits the room. Only one issue, they need better instructions for putting the stand together.
this product is garbage tried to do a return because I didn’t get what I placed for an order I ordered with bench product is Cincy not what I expected highly disappointed and they say if I want to return it I have to pay to return it so I give it a zero product, garbage garbage garbage

Resposta da Mustar
No instructions came, it couldn’t connect to the piano stand, the little screen was cracked, the speakers sounded muffled…and for three hundred dollars? I mean maybe I just got unlucky but I can’t be the only one…right?

Resposta da Mustar
I bought a piano for my apartment and the neighbors were complaining about the volume. I emailed Mustar and they wouldn’t refund me. Shipping it back cost more than the piano. I live in the same town that manufactures it. But they won’t let me drive and return it.
Avoid. Product (Electric Piano) not received and customer does not acknowledge or return emails. Called customer based in China and no answer...
Keyboard itself works great. Nice quality for the price of everything. Two things that I would change:
1. Eliminate the “background” music when trying to learn a song one-key-at-a-time. Or at least have the option to do so. My daughter was trying to learn Mary had a little lamb and the background music was extremely distracting and off-beat to the keys she played.
2. If you want to slow down the music while you learn to play a preloaded song, you have to adjust the tempo speed every time the next song comes on. It automates right back to the fastest tempo. Too much adjusting for a beginner/child and seems overwhelming.

Resposta da Mustar
Great product, great price, arrived a week before they said it would.
Everything worked out fine. It came in good condition. Looking forward to getting started on the piano.
The keyboard i purchased seems to be fine, but am having trouble getting it to pair with my phone, tablet, nor laptop to use the bluetooth. There should be a pin # that was not provided with the keyboard. Have tried to communicate with mustar, but no response.

Resposta da Mustar
The digital piano arrived in excellent condition. I got to play it tonight. The hammered feel of the keys was authentic, just like a real piano. The purchase price of the digital piano was good for someone who wants a quality instrument for a great price . This instrument could be used and appreciated by a beginner or an experienced musician. I couldn’t be happier with my purchase.
Piano was a gift for my musically talented grandsons 13 th birthday , I ordered before his birthday of 12/11 . He absolutely loves the piano and will use it to pursue his music, he takes piano lessons. And we have a full size piano in our living room, but this one is small with its free standing legs and can fit in his room.i am well satisfied. Thank you
Very satisfied with the delivery of the product. Took just a week from ordering to delivery. Set it up started playing,then life happens and I didn't get to play it like I was. When I did get back to it , I found out the 11 keys no longer make any sound from one side of the keyboard to the other side in less than 45 days in random locations.
Reached out to customer service but no response for over a week. At the time of this review, still haven't gotten a response from them. Customer service is trash beyond a negative zero so don't expect any help if you have any issues with your keyboard.
This piano keyboard is stunning!!! The weighted keys feel like a grand piano! I am very happy!
I purchased this as a Christmas gift, the box arrived damaged, but I cannot open it because I know nothing about music...so by the time I know if there is damage it will be too late.
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