Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due... Ver mais
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Leia as opiniões dos outros
Very helpful and reassuring that my car will be in good hands and I hope I will be taken care of as the car is reaching higher mileage. The person that helped me was very nice and understood my situat... Ver mais
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I recently gave auto guard 5 stars however after receiving my contract nothing they told me to sell this service was true. First of all the monthly rate was $12-13 higher. All the EXCLUSIONS they aren... Ver mais
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Beware when you purchase Auto Guard’s warranty, the first two payments taken is NON refundable. You are advised you have 30 days to cancel but will not be told it will cost you. I purchased the Au... Ver mais
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Informações sobre a empresa
Escrito pela empresa
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road. Please be aware Trustpilot is not a reliable review platform. They have removed countless positive reviews for made up rules they make up on the fly but will post a 1 star review even if it breaks their own guidelines.
Informações de contacto
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, Estados Unidos da América
- 1-800-867-7908
- info@myautoguard.com
- myautoguard.com
3,5
Aceitável
302 opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da MyAutoGuard
Thank you for your 5-star review! We're glad to hear you had a positive experience with our customer service team. Providing friendly, knowledgeable, and responsive support is our top priority.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that our representative was both polite and knowledgeable. Providing courteous, professional service while making sure our customers have the information they need is what we strive for every day.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that your signup process was quick and that our team provided courteous and patient assistance throughout the experience.
We believe great customer service starts with taking the time to answer questions and make the enrollment process as simple and stress-free as possible.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Listening to potential customers
Nothing like someone listening to you when your talking. Very important if your trying to sell me your products. The whole process was great. I spoke to 7 other Auto warranty companies and politely had to say goodbye because the salesperson talked to much including not letting me respond. MyAutoGuard sold me the old fashion way. Listening
4 de agosto de 2026
Resposta da MyAutoGuard
Thank you for your outstanding 5-star review! We're honored that you chose My Auto Guard after speaking with several other companies. Listening to our customers is one of the most important parts of providing great service, and we're thrilled to hear that our representative gave you the opportunity to ask questions, be heard, and make an informed decision without feeling talked over.
We believe building trust starts with listening first, and we're delighted that our approach made such a positive impression. Your kind words mean a great deal to our team.
Thank you for choosing My Auto Guard. We truly appreciate your trust and look forward to serving you for years to come!
Explaining everything and not trying to…
Explaining everything and not trying to pressure me into signing up.
5 de agosto de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that our representative took the time to explain everything clearly without making you feel pressured. We believe our customers should have the information they need to make the decision that's right for them, at their own pace.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
They lie lie lie!!!
They lie lie lie, to get you sucked into the program then say I’m so sorry. That’s NOT going to help the situation!!
3 de julho de 2026
Resposta da MyAutoGuard
We're sorry to hear that you feel this way. However, we respectfully disagree with the characterization of your experience.
After reviewing your account, it appears there was a misunderstanding regarding the oil change benefit rather than any misrepresentation of your coverage. We understand how frustrating misunderstandings can be, and we regret that your expectations did not align with the terms of your service agreement.
Our goal is to be transparent about the benefits and coverage provided under each plan, and our customer service team is always available to explain any questions regarding your agreement. If there are still unresolved concerns, we encourage you to contact us directly so we can review your account and provide any additional clarification.
Julian was very helpful and my wife and…
Julian was very helpful and my wife and I are pleased with the way the phone call went. We hope that the service is just as good. Thank you
31 de julho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that Julian provided you and your wife with such a positive experience. Taking the time to explain coverage clearly and answer questions is exactly the level of service we strive to provide.
We'll be sure to share your kind words with Julian—they'll mean a great deal to him. We appreciate the trust you've placed in My Auto Guard, and we're committed to providing the same level of excellent service should you ever need your coverage.
Thank you for choosing My Auto Guard. We truly appreciate your support!
Need to measure person they are not…
Need to measure person they are not being scammed your for real on this
31 de julho de 2026
Resposta da MyAutoGuard
Thank you for your 4-star review! We appreciate your feedback and are glad you've had a positive experience with My Auto Guard. We understand that choosing a vehicle protection plan requires trust, and we work hard every day to provide honest service and deliver on our commitments.
Thank you for giving us the opportunity to earn your confidence. We truly appreciate your business and look forward to continuing to serve you!
Autoguard was the best decision I’ve ever made
Autoguard is a blessing. I doubted & misjudged there service & business all together in the beginning. I am very satisfied & pleased with this service & my personal policy/plan
30 de julho de 2026
Opinião espontânea
Resposta da MyAutoGuard
Thank you for your incredible 5-star review! We're truly grateful that you gave My Auto Guard the opportunity to earn your trust. We understand that choosing a vehicle protection company is an important decision, and we're delighted to hear that your experience has exceeded your expectations.
Knowing that you're satisfied with both your coverage and the service you've received means a great deal to our entire team. We work hard every day to provide dependable protection and excellent customer support.
Thank you for choosing My Auto Guard. We sincerely appreciate your trust and are honored to have you as part of the My Auto Guard family!
The ending result was great
The ending result was great. It took me several phone calls to get this great result, but anything worth hay is worth waiting for. I waited and Auto Guard produced. Thank God for Auto Guard.
30 de julho de 2026
Resposta da MyAutoGuard
Thank you so much for your wonderful 5-star review! We're thrilled to hear that, although it took a few conversations, we were ultimately able to deliver a result that met your expectations. We appreciate your patience throughout the process, and we're glad our team was able to make things right.
Your kind words and support mean a great deal to us. Thank you for choosing My Auto Guard and for trusting us to help protect your vehicle. We look forward to being here for you whenever you need us!
The representative was very thorough on…
The representative was very thorough on explaining everything. He answered all questions that I had. Was very pleased with his response.
30 de julho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that our representative took the time to thoroughly explain everything, answer all of your questions, and provide the level of service you deserved.
Providing clear, knowledgeable, and responsive customer service is one of our highest priorities, and we're thrilled that your experience reflected that commitment.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Love the plans and the associstes is…
Love the plans and the associstes is grrat yo work witj
30 de julho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're thrilled to hear that you love our coverage plans and that our associates were great to work with. Providing friendly, knowledgeable service and helping our customers find the right protection is what we strive for every day.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that everything was explained clearly and thoroughly. We believe every customer should fully understand their coverage and have all of their questions answered with confidence.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Cancellation @My Auto guard.com
Cancellation @My Auto guard.com. Was deceptive about conditions for policy to be started
29 de julho de 2026
Resposta da MyAutoGuard
Absolutely false, you were told about the wait period in which you said you cant do, so the policy was cancelled same day. Nothing deceptive at all, have a great day
Resposta da MyAutoGuard
Thank you for your 4-star review! We're glad we were able to work within your budget and help you find a coverage plan that fit your needs. Our goal is to provide quality vehicle protection at a price that makes sense for our customers.
We appreciate your feedback and thank you for choosing My Auto Guard!
Too many mistakes
Too many mistakes. Setup person sold me in a policy not available in NH. Can be back after consult with similar policy available.
After agreeing was put through to someone else to confirm details. Confirmed everything. When policy was emailed had my name misspelled and wrong credit card in file for billing, since for some reason, capitol 1 cards don’t work for down payment?
Called back twice to make corrections. Second time because policy details did not match policy described and listed. Last person I spoke with said it takes 2 to 3 hours to arrive by email when person before shakes through emails instantly?
Waited all day Friday and all weekend, never received the corresponding print package that was requested.
At this point I’d lost confidence in both professionalism and reliability.
Experience lines up with negative customer reviews
online.
24 de julho de 2026
Resposta da MyAutoGuard
We're sorry to hear that your enrollment experience did not meet your expectations. We strive to provide an accurate and professional experience for every customer, and we regret that errors during the enrollment process affected your confidence in us.
We understand how frustrating it can be to have corrections made to your account and then experience delays in receiving updated documentation. While adjustments to policy information can sometimes require additional processing time before revised documents are generated and delivered, we recognize that clear communication throughout that process is important.
We appreciate you bringing these concerns to our attention, as they help us improve our training and processes. If there are any outstanding issues with your account or documentation, we encourage you to contact our customer service team so we can ensure everything is accurate and fully resolved.
Fast and convenient signup
Fast and convenient signup. Knowledgeable representatives and manager willing to negotiate terms.
28 de julho de 2026
Resposta da MyAutoGuard
Thank you for your 4-star review! We're glad to hear that your signup experience was fast and convenient and that our representatives were knowledgeable and helpful throughout the process. We're also pleased that our team was able to work with you to find coverage options that fit your needs.
We appreciate your feedback and thank you for choosing My Auto Guard. We look forward to continuing to provide you with excellent service!
The experience I have with auto Guard…
The experience I have with auto Guard was very nice very polite step-by-step to let you know what you’re getting. They honored veterans and senior citizens which I appreciate very much.
27 de julho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with our team. Providing clear, step-by-step explanations so our customers fully understand their coverage is something we take great pride in.
We're also grateful that you recognized our veteran and senior discounts. It's our privilege to show appreciation to those who have served our country and to our senior customers whenever possible.
Thank you for choosing My Auto Guard. We truly appreciate your trust, your support, and your kind words!
He answered all of my questions in a…timely fashion
He answered all of my questions in a timely manner without hesitation. Gave me discounts for my age and sons service in the Marines. Knowledgeable
27 de julho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that all of your questions were answered promptly and with confidence. Providing knowledgeable, transparent service is something we strive for with every customer.
We're also pleased we were able to help you take advantage of the available discounts, and we're especially grateful for your son's service in the Marines. Please extend our sincere thanks for his dedication and sacrifice.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
read the reviews
read the reviews. great until you actually need it. typical of these insurance scammers. then come the apologies that are AI generated.
you know these are all the same guys that used to blow up your phones years ago, right?
13 de julho de 2026
Opinião espontânea
Resposta da MyAutoGuard
dont think you know what you are talking about.
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