My Best Book Opiniões 

853
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is a beautifully illustrated book, full of meaningful feelings told in a lovely story. This is being sent to our Great Granddaughter in Australia for her sixth birthday. We think …. and hope …..... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered this book for my granddaughter who is due to start school in September. It was lovely to be able to make the characters in the book look similar to her and her mum and dad. My daughter say... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautifully written, illustrated & created book. Quality production with thick pages. Love the attention to detail with the personalised hair length & colour etc. A gift for my granddaughter’s birthda... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Livraria infantil
  2. Loja para bebé
  3. Loja infantil

Sobre My Best Book

Escrito pela empresa

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

853 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,6

Todas as opiniões

(853)

60 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Ordered on february 3

(Got full refund after this review) Ordered on february 3, still nothing on march 12. Asked for full refund and nothing. Do not buy from them!!!

12 de março de 2025
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Hi Zuchryte,

I am very sorry to hear that this has been your experience with us. After searching our system and emails, its not clear which order is the order you made. Please can you email our customer service team at contact@mybestbook.com, with your order number, so that we are able to resolve this for you.

Best wishes,
Dan.

Classificada 1 em 5 estrelas

Karácsonyi ajándéknak terveztük

Karácsonyi ajándéknak terveztük, de nem érkezett meg időben.
December 10-én adtuk le a rendelést, a visszaigazolás az azt követő napokban megtörtént. Nem volt feltüntetve, hogy az elkészítési és kiszállítási idő több, mint két hét. Erről nem jeleztek nekünk, mégis az ajándékot csak december 27-én tudtuk átvenni. Pedig nem idén karácsonyra szántuk volna.

27 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Thank you for your review, Péter.

I am very sorry to hear that your order did not arrive in time for Christmas. Our Christmas deadline is based on previous years' experience and data from our courier service. We always strive to produce and deliver orders as quickly and efficiently as possible.

We hope that the children were still able to get lots of joy from their books, when they arrived. I can see that you have been in contact with our customer service team already. However, if there is anything further that you would like to discuss, you are more than welcome to email us again.

Best wishes,
Dan.

Classificada 1 em 5 estrelas

Ordered the books before the Christmas…

Ordered the books before the Christmas deadline of 14 of Dec but still have not received them by the 2nd of Jan.

The company uses misleading domain names. I intentionally picked a company with a domain name for the country I am in to avoid this exact scenario but the company is actually based abroad.

If there is an issue with the shipping, this should be addressed by the company. The delivery companies are a subcontractors of the company and a poor choice of delivery company attests to how little the company thinks to their customers.

A company should not create custom Christmas presents if they are unable to fulfillthe business orders to a sufficient standard at that time of year.

My Christmas themed books will be pointless if they ever arrive in January. The children I got the books for got a different last minute present, which means I've had to pay twice.

Very disappointed in this company and would not recommend them. I still have not heard anything back from them either.

12 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Thank you for your review, Conor.

I am very sorry to hear that your order did not arrive in time for Christmas. Our Christmas deadline is based on previous years' experience and data from our courier service. We always strive to produce and deliver orders as quickly and efficiently as possible

If you still haven't received your order or the issue hasn't been resolved, please write an email to us and we will be more than happy to sort this. Please email info@mybestbook.ie, with your order number.

Each of the countries we are available in has their own domain with a local ending for that country. This has always been our set-up for ease of ordering, whichever country you are ordering from. We deeply apologise if you feel mislead by this in anyway.

Best wishes,
Dan.

Classificada 1 em 5 estrelas

Not received the book..

Not received the book... apparently something went wrong in the printing... Hmmm. I'm still waiting. 20% off my next order doesn't cut it, because there isn't going to be a 'next order'!

30 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Thank you for your review, Mrs. H.

I am very sorry to hear that your order was not a smooth process.

If you still haven't received your book or the issue hasn't been resolved, please write an email to us and we will be more than happy to sort this. Please email info@mybestbook.uk, with your order number.

Best wishes,
Dan.

Classificada 5 em 5 estrelas

Stunningly presented personalised…

Stunningly presented personalised books, lovely colourful pictures and a simple storyline.
An excellent gift

29 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Lovely to hear, Kaye. Thank you very much for your review.

Classificada 5 em 5 estrelas

Best sentimental Gift

Honestly one of the best sentimental presents purchased at Christmas. Gave them to the children Christmas Eve for them to both read to us before bed. Their little faces beamed as they read out their names. Both Stories were magical. Have recommended to friends and family. 10/10

24 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

How wonderful! Thank you so much for your kind review.

Classificada 5 em 5 estrelas

Great quality books

Great quality books, reasonable prices, quick delivery, highly recommended.

26 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Thank you very much for your kind review, Peter.

Classificada 5 em 5 estrelas

Beautiful book

Beautiful book, arrived safely and well packaged.

10 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Fantastic! Thank you for your review, Julie.

Classificada 5 em 5 estrelas

Individual

Such a great idea that is so different and individual

23 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Lovely! Thank you so much for your review, Stephen.

Classificada 4 em 5 estrelas

Had a problem with my original…

Had a problem with my original purchase, this was dealt with quickly and efficiently.
Would use this company again

19 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Thank you very much for your feedback and review, Linda.

Classificada 5 em 5 estrelas

For a football fanatic

Can't wait to see my grandson s face when he sees this on Christmas day

20 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Amazing! How exciting :) Thank you for your review, Julie.

Classificada 5 em 5 estrelas

Very pleased with this delightful…

Very pleased with this delightful personalised book which I bought as a gift for my granddaughter. It's my first time using My Best Book and I was very pleased with the service and communication on the progress of my order and the quality of the book itself. I would recommend this company.

30 de novembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Wonderful to hear :) Thank you for your lovely review, Linda.

Classificada 5 em 5 estrelas

Great Service

Lovely books with lovely illustrations and stories

1 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Lovely review! Thank you so much, Zara.

Classificada 4 em 5 estrelas

you would have got a 5 star but the…

you would have got a 5 star but the frozen book lacked some customization options that the rest had. also the back of the books having big plastered advertisment on them didnt look great maybe a smaller logo in a corner.

17 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Thank you very much for your feedback, Robert. We hope that you will consider us again in the future for a present. Perhaps, we will be able to take your experience to a full 5 stars.

Classificada 5 em 5 estrelas

Such a wonderful book

Such a wonderful book, Very lovely personalised book. Good story and the print is high quality

Delighted with the book and I'm sure my grandsons will be too.

2 de dezembro de 2024
Opinião espontânea
logótipo da My Best Book

Resposta da My Best Book

Amazing to hear! Thank you so much for your lovely review, Harriet.

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