MyBritishPassport Opiniões 

1206
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Renate was incredible in helping me renew my British Passport from South Africa. from start to finish the process was less than 5 weeks, and my new passport was delivered to my front door. Wow, I am... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Francois was extremely efficient and made getting my passport a very easy experience . Everything was completed within a few weeks . Thanks so much Francois for all your help .

A empresa respondeu

Classificada 5 em 5 estrelas

Christa helped me renew my UK passport from the US. She was clear and concise in her instructions making it simple to do so. When I had questions in the beginning, Christa responded promptly and fully... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic. Made the whole process of renewing my British passport from the US extremely effortless and straightforward. Lindi was extremely helpful and kept me informed and updated at every... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agente de passaportes

Escrito pela empresa

MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,9

Todas as opiniões

(1206)

433 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic Service, Second Experience.

This is the second time I've worked with UK Passports and I highly recommend them. I asked to work with Renate again as she helped with my first renewal and was absolutely outstanding. Her level of professionalism, knowledge and kind warm manner made it such a positive and easy experience. Totally worth the fee for the peace of mind and the easy system they have in place. Renate was with me every step of the way in answering any questions and ensuring all my documentation was in order and complete. Fantastic company and service from Renate - 5 stars plus - thanks so much for all your help!

3 de julho de 2026
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Resposta da MyBritishPassport

Hi Nicola
We’re grateful for your thoughtful review. It’s always rewarding to know our team has made the application process easy and stress-free. Thank you for your support, and we wish you many safe and memorable travels.

Classificada 5 em 5 estrelas

An easy and stress-free experience

An easy and stress-free experience! Jan provided constant updates throughout the passport renewal process and responded to questions quickly and efficiently. Their guidelines outline, in advance, all the potential pitfalls which could otherwise have delayed the process.

Would highly recommend My British Passport.

24 de julho de 2026
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Resposta da MyBritishPassport

Hi Jo

Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!

Classificada 4 em 5 estrelas

Trevor John Ferris

For the most part my experience was positive- I received good advise and support through out the process - I was disappointed to have to supply an alternative identity reference as the first one had been approved and went through the on line process - this proved to be time consuming and expensive as I had to send off supporting documents a second time - I did not get a clear explanation as to why my first reference was rejected having first been approved

1 de julho de 2026
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Resposta da MyBritishPassport

Hi Trevor

Thank you for taking the time to leave a review and for your kind comments about the advice and support you received throughout your application.

We appreciate how frustrating it was to have to provide an alternative identity confirmer after your first one had completed the online process. Unfortunately, the final decision on whether a confirmer is accepted rests solely with the examiner.

We understand that this resulted in additional time and expense for you, and we're sorry for the inconvenience this caused. We truly appreciate your patience and cooperation throughout the process, and we're pleased we were able to continue supporting you to move your application forward.

We wish you all the very best and thank you again for choosing our service.

Classificada 5 em 5 estrelas

It was amazing to deal with a company/…

It was amazing to deal with a company/ department that provided fantastic customer service from start to finish

22 de julho de 2026
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Resposta da MyBritishPassport

Hi Tina

Your feedback means the world to us. We’re so pleased everything went smoothly and that we could make the process a positive one. Thank you for choosing our team, and enjoy your new British passport!

Classificada 5 em 5 estrelas

François helped me Navigate the process…

François helped me navigate my passport application with courtesy and kindness and that I am an elder member of the community and not tech savvy thanks for your help I’ve got my passport, thanks Francois

20 de julho de 2026
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Resposta da MyBritishPassport

Hi Tony

Thank you for your fantastic review! Helping our clients through every step of their UK passport application is what we do best, and we’re delighted we could assist you. Wishing you exciting adventures ahead!

Classificada 5 em 5 estrelas

This company was very helpful and the…

This company was very helpful and the service was very quick

19 de julho de 2026
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Resposta da MyBritishPassport

Hi Cherryl

Thank you for sharing your experience. We take great pride in delivering efficient and dependable service, and we’re delighted that reflected in your journey with us. Best wishes for all your future travels!

Classificada 5 em 5 estrelas

If only everything were as efficient as UKPASSPORT

Somehow the UK PASSORT contract coped with the nerves and anxiety of this 87 year old applicant - and i found it totally successful because each step of the process was clearly laid out with no possibility of misinterpretation! The same strict process was observed by DHLDeliveries, the drivers employed by them are obviously 100% conscientious and I congratulate all concerned with the production of my new passport - and just hope that at 87 I might still have the opportunity to use it! Many thanks
Margaret watson
24 Fermaner street
Karrrnyup
WA6018
Australia

21 de julho de 2026
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Resposta da MyBritishPassport

Hi Margaret

Your kind words made our day. We’re committed to making every UK passport application as straightforward and efficient as possible, and we’re so pleased we could deliver that experience for you. Wishing you all the best with your new passport!

Classificada 5 em 5 estrelas

Seamless and effortless process

This was a very seamless and effortless process. The instructions were very clear and the feedback was very rapid and concise. However, the communications left me wondering if Jan really exists or is AI generated!!

20 de julho de 2026
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Resposta da MyBritishPassport

Hi Shiraz
We truly appreciate your recommendation and kind words. It’s wonderful to know you were happy with our service. We wish you endless opportunities, unforgettable experiences, and safe travels with your new passport.

Classificada 5 em 5 estrelas

This company guides you through all…

This company guides you through all aspects of getting a passport. This process can be overwhelming and I found that they treated me with respect and warmth

1 de maio de 2026
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Resposta da MyBritishPassport

Hi Sarah
Your kind words made our day. We’re committed to making every UK passport application as straightforward and efficient as possible, and we’re so pleased we could deliver that experience for you. Wishing you all the best with your new passport!

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Exceptional Service from UK…



From the moment we lodged our offshore application right through to receiving our passports, the entire process was seamless, efficient, and completely stress‑free. UK Passports delivered an experience that exceeded every expectation.

Our service agent, Madeliene, was nothing short of exceptional. Her guidance was clear, her advice was spot‑on, and her support was unwavering throughout the entire journey. She responded to every query promptly and professionally, always ensuring we felt informed and confident at each step.

Madeliene’s customer service was exemplary — warm, knowledgeable, and consistently reliable. She is an absolute credit to the organisation, and her dedication made what could have been a complicated process incredibly easy.

Highly recommended. A five‑star experience from start to finish.

15 de junho de 2026
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Resposta da MyBritishPassport

Hi Annie

We’re very grateful for your thoughtful review. It’s always rewarding to know our team has made the application process easy and stress-free. Thank you for your support, and we wish you many safe and memorable travels.

Classificada 5 em 5 estrelas

Super efficient

I admit I was a bit hesitant in using MyBritishPassport because of the extra cost, but having taken the plunge I am more than happy I used them. I live in France and obtaining a new passport can be problematic. Madeleine my contact was super efficient throughout the process. From beginning to end she explained what to do and I received my new passport in under 3 weeks despite the summer season when passport offices are very busy and there can be delays. Very very happy with the outcome and highly recommended to anyone looking for total efficiency and no worries.

12 de julho de 2026
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Resposta da MyBritishPassport

Hi Peter
Thank you for your wonderful feedback! We’re delighted to hear your UK passport application was handled smoothly from start to finish. It was a pleasure assisting you, and we wish you many incredible journeys with your new British passport.

Classificada 5 em 5 estrelas

The process was straightforward.

The process was straightforward.
Being guided through the application process with prompt communication and instructions was very helpful!
Renate and the team did an amazing job at MyBritishPassport.
I recommend

Many Thanks
Much appreciated

10 de julho de 2026
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Resposta da MyBritishPassport

Hi David
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!

Classificada 5 em 5 estrelas

Robyn was very informative and helpful

Robyn was very informative and helpful. Updating me along the way with process and always responded to any enquiry I had quickly and politely. Thanks Julie Hicks

11 de julho de 2026
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Resposta da MyBritishPassport

Hi Julie
Thank you for your fantastic review! Helping our clients through every step of their UK passport application is what we do best, and we’re delighted we could assist you. Wishing you exciting adventures ahead!

Classificada 5 em 5 estrelas

Big help

Glenda was amazing having to answer my questions. It was reassuring to have help thru the process to check documents were correct before sending.

9 de junho de 2026
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Resposta da MyBritishPassport

Hi Nicole
We sincerely appreciate you taking the time to leave us a review. Knowing we made the process simple and hassle-free means a great deal to our team. Thank you for choosing us, and safe travels wherever your next adventure takes you!

Classificada 5 em 5 estrelas

Quick easy to understand instructions

Quick easy to understand instructions. Shaun was quick with his replies and very helpful.
Did struggle with the fact that I live in rural Alberta and only have a Postal Box for an address. So DHL aren’t able to deliver to us!

25 de maio de 2026
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Resposta da MyBritishPassport

Hi Mavis
Thank you for your wonderful feedback! We’re delighted to hear your UK passport application was handled smoothly from start to finish. It was a pleasure assisting you, and we wish you many incredible journeys with your new British passport.

Classificada 5 em 5 estrelas

Very helpful assistant

Very helpful assistant. Quick and efficient service.

6 de julho de 2026
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Resposta da MyBritishPassport

Hi Catherine
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!

Classificada 5 em 5 estrelas

New Passport received in less than 3 weeks

The assigned agent, Hayley, always responded promptly by email. I was glad to have her advice about the photo and the required supporting documents. It was reassuring to receive updates when the application reached a HM Passport Office examiner and when it was approved. The new passport was in my hands in Singapore just less than three weeks after despatching the application documents.

4 de julho de 2026
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Resposta da MyBritishPassport

We’re grateful for your thoughtful review. It’s always rewarding to know our team has made the application process easy and stress-free. Thank you for your support, and we wish you many safe and memorable travels.

Classificada 5 em 5 estrelas

Madeleine, a great consultant

Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line.
She kept me informed at all times of what was needed.
I would highly recommend UK Abroad as it made applying for a first time UK passport from Australia stress free, thank you very much Madeleine.

3 de março de 2026
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Resposta da MyBritishPassport

Your feedback means the world to us. We’re so pleased everything went smoothly and that we could make the process a positive one. Thank you for choosing our team, and enjoy your new British passport!

Classificada 5 em 5 estrelas

Do you have to get a British Passport Now

I have just used U.K.Passport and was very pleased with the help I got. I would definitely recommend them if you need to travel to UK and need a British Passport. Mine took just over 5 weeks, they keep in contact with you and answer any questions you have, remembering they are 9 hours behind us (well NSW).

30 de junho de 2026
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Resposta da MyBritishPassport

Hi Pamela
Thank you for placing your trust in us. We’re thrilled to know you had a positive experience, and your feedback encourages us to continue providing reliable, professional service. Enjoy every opportunity that comes with your new British passport!

Classificada 5 em 5 estrelas

Everything worked out perfect and…

Everything worked out perfect and received my British Passport. I found my coaching consultant very easy to work with , polite and down to earth. She guided me through the entire proceedure with her advise and helping me set up my required documentation which supported my application. So when I did submit my final application along with my supporting documents and family history the process was seamless and resulted in a quick turn around of the required approval of my application. All I can say service was excellent, guidence, and advise very easy to understand. I am sure with out the assistance of my consultant Madeliene the whole process would have taken much longer to get my approval. She knew the common mistakes and errors most of us make when we apply on our own without assistance and guided me to avoid them. I would recommend Madeleine to assist you and get it right.

6 de junho de 2026
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Resposta da MyBritishPassport

Hi Peter

Your feedback means the world to us. We’re so pleased everything went smoothly and that we could make the process a positive one. Thank you for choosing our team, and enjoy your new British passport!

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