CAPNOS Opiniões 

67
•
TrustScore: 3 em 5

2,9

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Classificada 1 em 5 estrelas

Item arrived quickly. Absolutely terrible though. Tips say imagine holding your breath underwater, then take a large gasp of air with your lungs. Who breathes like that. I get the pop, whilst ne... Ver mais

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Classificada 5 em 5 estrelas

My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that me... Ver mais

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Classificada 5 em 5 estrelas

CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with... Ver mais

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Classificada 1 em 5 estrelas

Very disappointing and not worth the money CAPNOS fell far short of my expectations. The marketing made it sound much more impressive than the actual experience. For the price, I expected somethi... Ver mais

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Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

CAPNOS is brand focused on helping individuals quit smoking and vaping by addressing the physical and behavioral habits associated with addiction. Instead of relying on nicotine replacement, CAPNOS produces non-electric, flavored, pressurized air inhalers designed to simulate the physical sensation of smoking or vaping without any of the harmful substances. Core Products The CAPNOS Legura: Plagship device, designed with a tighter draw to mimic the sensation of pulling from a traditional vape or cigarette. The CAPNOS BRE-Z: Designed for a lighter draw and greater flavor profile, intended to mimic direct-to-lung vaping or traditional hookahs. The CAPNOS Zero and CAPNOS E-Z are additional value devices. Zero Nicotine & Zero Smoke: The devices contain no nicotine, tobacco, smoke, or vapor. They only use essential oil-based flavor extracts. Satisfies Behavioral Urges: The primary goal is to satisfy the "oral fixation" (hand-to-mouth action) and the "throat hit" sensation that many users miss when trying to quit. No Electronics: The devices require no charging, batteries, or heating elements. They operate entirely on lung-powered suction to pop a valve, creating the pressurized physical sensation. Flavors: They offer a variety of replaceable Flavor Packs, using essential oils to provide a sensory experience.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

67 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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2,9

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(67)

67 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Out of the box

Out of the box, disappointed!
No throat hit, not getting any flavor.
It seems like what you would experience while trying to suck a golf ball thru a garden hose.

14 de outubro de 2026
Classificada 1 em 5 estrelas

Product didn’t work as advertised

Product didn’t work as advertised. Offering a refund rather than exchange would be nice.

15 de outubro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hi there, we're sorry the device didn't work the way you expected. Have you had a chance to reach out to our support team? We look at every situation case by case, including refund requests, and we work to give every customer quality service. If you'd like to give CAPNOS another go, we also have an exchange program for a device with a softer pull, and a quick fix that improves airflow. Either way, we'd love to help make this right.

Classificada 5 em 5 estrelas

Bre-Z a great purchase

Was an easy purchase online, plus great tracking. I got
The Bre-Z which took me a little while to get the set up right for me, but now I’m using it more and more.
I love the fact it has a real pull when you use it

14 de outubro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hey Kam, thank you! We're so glad the BRE-Z has clicked for you now that you've found your setup. That real pull is exactly what we designed it for. Thanks for sharing your experience, and we're here anytime you want tips or want to try new flavors. 🙌

Classificada 2 em 5 estrelas

Seal sticker tampered with upon arrival

One of the box stickers appeared to be tampered with that led us (husband and myself) to feel the package may have been previously used and returned, therefore we chose not to open either Leguna we ordered and requested a return for refund, which was disappointing as we both very much so were looking forward to using this product. It has been 2 days since requesting a return and followed all of the steps provided on the website to do so and still have no response, the items arrived late to begin with, and now we are in the 10 day window for return and nervous we will not be able to do so and be out $170. The concept of the product was wonderful, but it’s a shame that we didn’t feel safe to open the box when we saw what the seal sticker looked like and be able to use the product, and now we wait.

13 de outubro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hi Lindsay, we're so sorry about this. You were right to hold off if the seal didn't look right, and we'd never want you to use a device you don't feel confident in. We apologize for the slow response on your return request. We've been working through a higher volume of tickets than usual. Our team is reviewing your request and will follow up with you by email. We look at every situation case by case and want to make sure you're taken care of.

Classificada 1 em 5 estrelas

Product does not satisfy.

13 de outubro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hi Bryan, we're sorry CAPNOS didn't live up to what you were hoping for. We're committed to our customers' experience and would like to keep improving. If you're open to it, reach out to our support team and tell us what fell short. We'd love the chance to make it right.

Classificada 1 em 5 estrelas

Absolute disappointment

Item arrived quickly.
Absolutely terrible though.
Tips say imagine holding your breath underwater, then take a large gasp of air with your lungs. Who breathes like that.
I get the pop, whilst nearly giving myself a headache, burst blood vessel, and feeling really dizzy, then nothing.
Really wish I hadn't bothered, total waste of money. Not as advertised at all. I even bought extra wicks. Feel conned and very stupid.
DO NOT BUY!!

20 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hi Christie, we're really sorry. That's not the experience we want anyone to have, and please don't push yourself to the point of feeling dizzy or getting a headache. You shouldn't have to strain to get the pop. We have an exchange program for a device with a softer pull (our E-Z and BRE-Z are designed for less resistance), plus a quick fix that improves airflow. We also offer blank wicks so you can create a custom flavor. Reach out to our support team and we'll be happy to help you further.

Classificada 1 em 5 estrelas

Very disappointing and not worth the…

Very disappointing and not worth the money

CAPNOS fell far short of my expectations. The marketing made it sound much more impressive than the actual experience. For the price, I expected something far more satisfying and useful.

Overall, this was a disappointing purchase and poor value for money. I would not buy it again or recommend it.

25 de setembro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hi Jimmy, thank you for the honest feedback, and we're sorry CAPNOS didn't deliver the experience you expected for the price. We're committed to service and want to keep improving, so we'd welcome the chance to hear more about what fell short. Reach out to our support team and we'll do what we can to make it right.

Classificada 5 em 5 estrelas

This is it - CAPNOS is the real deal.

I was skeptical at first, but CAPNOS blew me away in every department. I came across CAPNOS on Google; I'd honestly never heard of them before. I was a smoker for many years, then transitioned to vaping for another number of years.
I went for the Legura. It's not the cheapest device around, but the throat hit it promised was something that really intrigued me. The parcel arrived quickly to the UK, and the whole package looks and feels premium.
The big question was: does it really do what it promised? YES, yes it does! It delivers a throat hit that's hard to explain—but for me, it 100% feels like you are inhaling something, even though it's just air. I feel the product works best with the included Yukamint flavour, which feels like a menthol-type hit. I have tried other so-called AIR vapes, but this completely blows them away. Other products I tried had no resistance and felt like having a pen top in your mouth, but this little invention offers multiple options of resistance. For me, it's the closest thing I can find to replicating a vape.
There were a few teething problems with understanding how the device works, but the customer service I received was outstanding. They explained everything perfectly. I did have to be patient for a reply at one point, where a few days went without hearing anything, but we need to remember this is not Amazon or a huge company—they are a startup trying to get it right. Ultimately, I am impressed with all aspects of CAPNOS; the device is amazing and the customer service has been fantastic.
I'm now 2 weeks without touching a vape. I am using nicotine pouches to help as well, but the hand-to-mouth action and the hit the Legura brings is off the scale. I'm so impressed that I have already ordered the BRE-Z and a bunch of flavour wicks.
Thank you, CAPNOS—you have really changed the way I live for the better. No vaping, no charging, and no spending £200 a month on refills, I was using 1x PIXL8000 a day! For anyone reading this, give them a chance. Talk to them, ask them questions, and give it a try—it could change your life for the better and enable you to live a healthier lifestyle. 100% recommended. (And for the record, I have no connection with CAPNOS; I'm simply an ex-smoker/vaper who needed something to help—AND THIS IS IT!).

17 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Your review means a great deal to us! Thank you, genuinely, for the thoughtfulness of your review. I am delighted to hear that you've been able to find that CAPNOS has made a difference compared to other products you've used, and that our service has been satisfactory, despite the delays. We've been overwhelmed with tickets and are doing our best to improve our service. Reviews like yours are why we continue to strive to deliver a five-star experience!

Classificada 1 em 5 estrelas

Disfunctional - A truly ''sounds Too good to be true'' situation.

Waited a while to get it. When I did get it, i followed the instructions over and over again, i keep getting this blow back sound and not even able to inhale for 3 seconds before the blow back occurs. Extremely unhappy, and once again, a too good to be true situation. No hit, no flavour from the wick, and a disfunctional blow back. What a waste of money.

16 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hi John, sorry for the wait and for the trouble. That blowback isn't how the device should feel. There's a quick fix that improves airflow: simply poke the valve with a pin to allow it to flow freely, and our support team is happy to walk you through it. If the draw still isn't right for you, we also have an exchange program for a device with a softer pull. We also offer blank wicks if you'd like to create a custom flavor. Reach out and we'll be happy to help.

Classificada 1 em 5 estrelas

It feels like you’re just sucking on a…

It feels like you’re just sucking on a piece of plastic. You have to pull really hard to get anything out of it. There’s barely any airflow, no real sensation or flavor, just a slight chemical taste. I honestly don’t see the point, except for the habit of having something in your mouth.

24 de setembro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hi Mari, sorry the experience didn't quite work out for you. You shouldn't have to pull that hard. There's a quick fix that improves airflow: simply poke the valve with a pin to allow it to flow freely. We also have an exchange program for a device with a softer pull that may suit you better, and we offer blank wicks so you can create a custom flavor you enjoy. Reach out to our support team and we're happy to help you further.

Classificada 1 em 5 estrelas

I hate the product and you didn’t even…

I hate the product and you didn’t even offer me a refund this is bad business

24 de setembro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hi Laura, we're sorry the product wasn't a fit for you. Have you had a chance to reach out to our support team? We look at every situation case by case, including refund requests, and we work to give every customer quality service. Send us a note and we'll take a look and do our best to make this right.

Classificada 1 em 5 estrelas

Product is great when it works but…

Product is great when it works but that’s the problem. Last 3 I’ve bought have not worked, another one I bought a few months back broke stright away. I sent Capnos an email and was completely ignored. For a company that wants to help the only thing I see them helping is themselves to your money. Go with another service I know I am.

13 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hey Callum, we see and hear you. Sorry to hear that the latest items did not meet your expectations. We're constantly making improvements with each production batch to ensure the highest standard of quality. We've been receiving an overwhelming number of inquiries that has caught us unprepared to respond as quickly as we'd like to. I've caught up and read your emails - there is a simple fix to allow your products to work as designed. Simply poke the valve with a pin to allow it to flow freely!

Classificada 1 em 5 estrelas

Don’t bother

Honestly I haven’t even gotten the product yet and have to give it one star. I ordered $50 worth of product- 14 days ago. The “standard shipping” was to be 5-7 days. No type of update, and when it was supposedly in transit, it never came. The lack of communication and clarity when it comes to this is actually insane. I really don’t even want it anymore, should have gone with a different company.

12 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

We've gone through a backlog of orders to resolve the delay in shipping - it appears that some orders had items that were out of stock in our warehouse, so we've updated our site accordingly to allow orders to flow through fulfillment on time. We apologize for the delay and look forward to you receiving your devices ordered. We'll keep making improvements to our service quality!

Classificada 1 em 5 estrelas

Not to be trusted

Placed an order a week ago and have received no updates re shipping. Have tried reaching out to CAPNOS via email and have received no reply after several days. Paid A$39 for shipping. Have no idea what is going on but suspect that this is not a serious company.

7 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

We've gone through a backlog of orders to resolve the delay in shipping - it appears that some orders had items that were out of stock in our warehouse, so we've updated our site accordingly to allow orders to flow through fulfillment on time. We apologize for the delay and look forward to you receiving your devices ordered. We'll keep making improvements to our service quality!

Classificada 1 em 5 estrelas

Poorly made, look elsewhere.

I had a Legura delivered today. For something that is meant to be their flagship product, the manufacturing quaility is diabolical. Factor that in with the utterly flavourless cores and its been a complete waste of money that took nearly a month to arrive.

6 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hey Gary, we see and hear you. Sorry to hear that the Legura didn't meet your expectations. We're constantly making improvements with each production batch to ensure the highest standard of quality. We're happy to provide you a solution that can help amend your experience once you create a ticket with our support team.

Classificada 5 em 5 estrelas

glad i gave it a shot

glad i gave it a shot. i hit capnos all day as i work remote and seriously feels good, not exactly like a vape but good enough to help me cut down. i think capnos is for a very niche profile of vapers so do know what you're buying before purchasing.

25 de setembro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hi Mimi! Glad you gave us a shot! 🙌 And it is great to hear CAPNOS has been fitting into your work-from-home routine and helping you cut down on vaping.

We really appreciate the honest take, too. It is great to hear that you have found something that works well for you and fits into your day.

Thanks for giving CAPNOS a try and sharing your experience with us. 😊

Classificada 1 em 5 estrelas

Awful

Awful. Better to smoke air through a straw. Flavors… no… I don’t know what flavor that is I got all of them. There is a shudder when you inhale. I don’t take huge draws or hits so it was very difficult to inhale. Do NOT waste your money. 30 day refund…. It takes them 20 days to respond. Lesson lesrned. Waste of money. Buy a bunch of straws instead

18 de setembro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hi Kimberly,

We are sorry to hear that CAPNOS did not work out for you, and we understand how frustrating it must have been to experience issues with the draw and flavors, especially with the delay in getting a response. We have recently seen an increase in ticket volumes, but we know that should not get in the way of giving our customers the support they need.

We are glad we are now in touch and working through this with you. We hope we can get things sorted and leave you with a much better experience.

Classificada 1 em 5 estrelas

Ive been smoking for years and vaping…

Ive been smoking for years and vaping on many different devices, I don't know what the people at capnos have been sucking on but f me the zero is far too tight, to make it pop you literally have to give it all you got, I would not bother getting one if I was you, you'd be better of sucking air from one of those really small cocktail straws. Terrible product very over priced

2 de outubro de 2026
Opinião espontânea
logótipo da CAPNOS

Resposta da CAPNOS

Hey Burney,
We created the E-Z and BRE-Z with a lower-pressure draw, which are designed to help achieve the pop with less resistance. It's much easier, which is in the name! Did you know that we also offer free device replacements for situations like this? Reach out to our support team and we'll hook you up. Your satisfaction is important to us, so we'd love to see how we can still deliver a five-star experience if the Zero didn't quite fit your needs.

Classificada 1 em 5 estrelas

My item is not working and no one gets…

My item is not working and no one gets back with me from support.

28 de setembro de 2026
logótipo da CAPNOS

Resposta da CAPNOS

Hey Linda,
We didn't mean to keep you waiting - we've received an increase in ticket volumes and want to make sure we can deliver a five-star experience for you. It looks like we were able to provide you a solution via email already. We'll continue to update our resource guides so you have access to a toolkit to resolve any product issues right away!

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