mycar Tyre & Auto - Charlestown Opiniões 

366
TrustScore: 5 em 5

4,8

Shell Coles Express Service Station, 128 Pacific Highway, 2290 Charlestown, NSW, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went to mycar Tyre and Auto - Charlestown due to a slow tyre leak and a noticeable embedded screw. I went with no booking, but they were able to schedule me in, and service was prompt and profession... Ver mais

Classificada 5 em 5 estrelas

Thank you Scotty and team at charlestown mycar. You did a GREAT job today with my car. Customer service/ kind and welcoming. Trust 100 % / recommend them

Classificada 5 em 5 estrelas

Absolutely unreal service! I popped a tyre and needed a new one at late notice.. MyCar Tyre & Auto were really accommodating, affordable prices, got me in straight away and within an hour i was back o... Ver mais

Classificada 5 em 5 estrelas

If you’re after extremely friendly, courteous and efficient service, look no further than my car at Charlestown. I have been there a few times now, all be it minor issues, and they could not have be... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Reparação eléctrica automóvel
  3. Loja de baterias de carro
  4. Mecânica automóvel
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Charlestown

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contacto

  • Shell Coles Express Service Station, 128 Pacific Highway, 2290, Charlestown, NSW, Austrália

  • (02) 9212 8948

4,8

Excelente

TrustScore: 5 em 5

366 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(366)

29 299 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

I booked my car in online when I went…

I booked my car in online when I went to the store my car wasn’t on the system , I had a booking confirmation on my phone, they took my car and did the service rang me about the brakes needing work they fixed the brakes and I picked my car up. It was all done very well

24 de janeiro de 2025
Classificada 5 em 5 estrelas

Great service

Great service, got my Toyota Corolla engine degreased, inspection for rego & back on the road, thanks to MyCar Charlestown

9 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Overpriced

I took my car to another mechanic as you said I needed new brake pads and rotors. The mechanic said there is nothing wrong with my brake rotors, and that my brake pads have another 3-6 months on them. You get 2 stars because you replaced my battery and I do have a leaky gasket and need new tires so there was honesty there but you quoted me over $500 of work that doesn't need doing and stated that a new gasket which is $80 at supercheap costs more than $100. I will not be coming back to this mycar.

7 de janeiro de 2025
logótipo da mycar Tyre & Auto - Charlestown

Resposta da mycar Tyre & Auto - Charlestown

Hi Ashe-Leigh​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Classificada 2 em 5 estrelas

Be Honest

Being a long time customer since Kmart Autos, I've been given a 10% discount on all my vehicle servicing until recently at Charlestown NSW mycar. The managers excuse was that he didn't have the authority.
When I hear lame excuses, should I highly rate the experience?

6 de janeiro de 2025
Classificada 5 em 5 estrelas

What a great mechanic

What a great mechanic
They are always prompt helpful friendly and go above and beyond can’t ask for more it’s great to be able to trust your mechanic

17 de dezembro de 2024
Classificada 5 em 5 estrelas

Friendly staff

Very helpful with my situation
Sourced the part I needed at the best price for me!
Overall positive experience

12 de dezembro de 2024
Classificada 1 em 5 estrelas

An Experience

Well, where do I start.
I made the appointment five weeks ago to ensure I was early and a pass for rego wouldn’t take all day !!
When I arrived at 8 am I spoke to mechanic booking car in and said that I needed two new tires as they had told me that at August service. I was told all up would be about an hour. I had rung a few days ago also to find out length of time so I could make dentist appointment for 10 am and assured my car would be ready. At 9.03am I was rung to tell me I needed two new tyres which I knew and had told them plus they needed my car another hour. Not looking good ! At 10 am went to MyCar thinking all was well, but no, now waiting on windscreen wipers. I thought that would take a minute but no ! They were on a 10.15 am delivery which didn’t come and eventually they rang them and they said not coming as didn’t have any wipers. Hence old wipers to go back on till they could find some however the mechanic had taken them off and bent them into the garbage so they then had to straighten them but found putting rubber on very difficult. I stood outside watching this and at one point the mechanic decided to inspect a car so put the job down, more waiting..eventually a younger lady mechanic was given the job of fitting them, by this time 11am. Well, they are on but not sure if working as nobody tried them and I’m not game so hopefully before rain MyCar will ring me that they have some or do I need to ring them !
Also apparently not standard windscreen wipers but as only MyCare has ever service that car then if changed in last four years they changed them.
Let’s hope no toothache over Christmas or again I’ll be rung with a fit in appointment which I was anyway!!

11 de dezembro de 2024
logótipo da mycar Tyre & Auto - Charlestown

Resposta da mycar Tyre & Auto - Charlestown

Hi Judy​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

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