I had a puncture in my tyre, I took it to the Duncraig, WA branch, the employee was helpful and said he would get back later that day as to whether the tyre could be repaired or not . He got back vi... Ver mais
Localização
Alterar localizaçãoShell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023 Duncraig, WA, AU
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Leia as opiniões dos outros
Customer focussed. Not high and mighty but human and with empathy without being condescending. Always try hard to get the lowest quote or price match. Phone advisor was top notch. A real asset to your... Ver mais
Car service was discounted. Manager allowed employee to drop me off to my workplace about 2 k away. Texted when services was ready. Perhaps could have listed what this service entailed and if tyr... Ver mais
I got one tire fitted, not sure what happened but I paid less than original price/quote I got online. Good customer service/communication. Next time my car needs anything I'm going here.
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Duncraig
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023, Duncraig, WA, Austrália
- (08) 6330 7403
4,9
Excelente
262 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service as always!
Great service as always!! Dropped my car off at 8am and tyres were pot on and a courtesy text to say my car was ready at 9.50am.
17 de dezembro de 2024
Duncraig Store very helpful and polite
The Team at the Duncraig store were very helpful and polite. Tyre change was done on time and the staff member talked me through all the additional benefits provided by MyCar that I wouldn't have been aware of otherwise.
16 de dezembro de 2024
Justin was very welcoming and explained…
Justin was very welcoming and explained what was needed in a professional manner.
I was extremely impressed with service of my car done so quickly without to much disruption to my day.
My grateful thanks to the team
13 de dezembro de 2024
great service staff good
3 de dezembro de 2024
The mycar team were flexible and accommodating especially when I was late dropping the keys off for my locked car.
The mycar team were friendly and accommodating especially when I forgot to drop off my keys for the locked car.
9 de dezembro de 2024
Met expectations
Met expectations, in terms of customer service and advice, quoted cost and time.
9 de dezembro de 2024
Friendly
Friendly, honest and very professional service from Justin and team at myCar Duncraig
21 de novembro de 2024
From my phone call inquiry to dropping…
From my phone call inquiry to dropping my car and picking up my vehicle the service was very good. Information, prompt service and courteous staff.
15 de novembro de 2024
Good service
Prompt; good job; good explanation of tyre pros and cons; outlined service perks every 10k km
14 de novembro de 2024
good quality and reliable service at a…
good quality and reliable service at a fair price
31 de outubro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
It wasn't me
You have the wrong contact details for the customer who got some work done.
Duncraig is not my local store
24 de outubro de 2024
Resposta da mycar Tyre & Auto - Duncraig
Hi Melanie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I trust the Manager to deliver an ethical service
Car service was discounted.
Manager allowed employee to drop me off to my workplace about 2 k away.
Texted when services was ready.
Perhaps could have listed what this service entailed and if tyre alignment and tyre pressure was also checked.
23 de outubro de 2024
Annabelle
Local car service is very convenient for me as it's not far away from my house. I'm happy with the service that I have been experiencing with myself and family's member in the process of being so effective and efficient of staff services. Thank you
18 de outubro de 2024
They were very accommodating and fitted…
They were very accommodating and fitted me in. Especially for a Monday morning.
Completed within the time frame,
14 de outubro de 2024
Very easy people to deal with
Very easy people to deal with. Very organized. Good communication.
10 de outubro de 2024
Reliable and honest
Reliable, trustworthy and friendly. I appreciate the team’s honesty, I never feel I am being ‘sold to’
11 de setembro de 2024
Friendly and got the job done
6 de setembro de 2024
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