The team were friendly from the start and made everything feel easy, especially the online booking which was quick and straightforward. What stood out most was how helpful and attentive they were... Ver mais
Localização
Alterar localizaçãoFairfield Central Shopping Centre, 2-30 Lakeside Drive, 4811 Idalia, QLD, AU
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Leia as opiniões dos outros
Booked in for 9am drop off and 12:30 pick up. Got there at 1pm and told it wasn't ready it. No call before hand. Had to push to get the information of when it would be ready (2:30pm), again no call to... Ver mais
friendly, fast and efficient. Several weeks before booking the service to replace my tires at the Fairfield location, I had an unrelated valve steam leak on my spare tire (while driving with a deflat... Ver mais
Went there with a car problem they sorted it out and were very helpful and a very reasonable price. Thank you guys.
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Fairfield Central
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Fairfield Central Shopping Centre, 2-30 Lakeside Drive, 4811, Idalia, QLD, Austrália
- (07) 4848 7511
4,8
Excelente
233 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Booked and paid for two tyres to be…
Booked and paid for two tyres to be fitted 3 days in advance, and they still couldn’t arrange the tyres to be in store for the booking. Then to make things worse, no phone call to let us know. Just wait until we show up to let us know we had to go and wait for a phone call that never happened after 3 days of waiting. Absolutely pathetic service, and infact I am still waiting to receive my refund. I will be contacting the store tomorrow morning to chase that up next as well!!
Do better, it’s not hard. I’ve worked in the same industry for 15 years. Let’s here your next excuse.
10 de abril de 2023
Good service
I had an issue with a misfire and a full log book service being required. The problem was diagnosed and repairs etc completed in an efficient, timely manner ….great communication.
3 de abril de 2023
Damage sustained to car
Tyres & customer service was great. However I discovered my steering wheel had a big chunk missing from it after collecting my car. Clearly care was not taken by the person working on my car
2 de fevereiro de 2023
Great experience with the team at…
Great experience with the team at Fairfield Central. Helpful, honest and professional team. Will be back
20 de fevereiro de 2023
Excellent service
2 de fevereiro de 2023
Timely and Efficient
The work force arrived and opened on time. vehicle was ready for collection 15mins before stated time.
11 de janeiro de 2023
Lack of communication
Booked in for 9am drop off and 12:30 pick up. Got there at 1pm and told it wasn't ready it. No call before hand. Had to push to get the information of when it would be ready (2:30pm), again no call to let me know when it was ready. No apology either. Asked for all lights to be changed, but they only changed the bulbs that were out.
4 de janeiro de 2023
The customer service was spot on
The customer service was spot on. The guys explained everything and made you feel welcome.
29 de dezembro de 2022
Friendly team, great service
I was running late to my booking and they accommodated that in a polite and friendly way. Booking my car in was an easy process, and the communication regarding my car was even better. Nothing seemed like a hassle at all.
2 de janeiro de 2023
Honest advice and genuine people
No sales gimmicks required when you have workers who are professionals in their field. They are there to ensure that the customer gets value for their money and that the work performed is quality at its finest.
22 de dezembro de 2022
Customer service poor
Firstly the wrong tyres were ordered I had to wait another week to have new ones ordered and replace.
Secondly they replaced the wrong 2 tyres after being told which two tyres to replace.
30 de novembro de 2022
The staff were lovely
28 de outubro de 2022
Top place
The mechanic done a small job for me a week before when I needed help told him I would be back great service great guys happy with results
1 de novembro de 2022
Staff always helpful and friendly.
21 de outubro de 2022
Helpfully friendly staff willing to…
Helpfully friendly staff willing to listen to your concerns about car and follow through with great service.
13 de outubro de 2022
Very Professional & excellent customer…
Very Professional & excellent customer service. Will definately return for all future services & will be recommending to friends & family.
1 de outubro de 2022
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