What needed to be done to my car was explained very well in a way I could understand by Logan. He was terrific. The repairs were done in a great time frame and at a very reasonable cost. Would definit... Ver mais
Localização
Alterar localizaçãoFountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... Ver mais
Front desk person very friendly even though it was a 40 degree day which would have made it very hard for everyone to work under those conditions We did have a but of a wait but dud not mind as we... Ver mais
Mycar tyre and Auto did an outstanding job on my vehicle. They completed a full major service and repaired all the brake components.The teams was very professional and clearly experienced- they took t... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Fountain Gate
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Austrália
- (03) 8585 7103
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service and very helpful
Great customer service and very helpful
In answering my questions
Friendly efficient service.
Friendly efficient good communication…
Friendly efficient good communication and clear in all the issues
The service was very good
The service was very good. Very pleased with the professionalism and down to earth attitude of the staff. They were short staffed so service took a bit longer than expected but I didn’t mind waiting. I was offered the use of facilities and refreshments if I wanted/needed. Overall it was a positive experience.
Experienced and skilled mechanics
Experienced and skilled mechanics. Excellent service.
Really happy with the experience
Really happy with the experience, timing was spot on which meant I was able to do shopping with kids and drop the car off and pickup easily, staff were friendly and helpful, would definitely use again.
From time of call to Mycar Chris an I…
From time of call to Mycar Chris an I think his name is lucas at fountain gate my car were amazing their customer service communication were very well explained i was happy with their outstanding service i will definitely spread the word an will use them again Thank you again everyone
Honest reliable trustworthy and…
Honest reliable trustworthy and friendly as always
Appointment was given at 10:30
Appointment was given at 10:30. I was told by staff to come at 8:00am (reached at 8:15am). I told before going that I will wait there. Waited for nearly 3:45 hours . If it was not possible to do job around 8:30 why I was asked to drop car so early.
Online system was not accepting personal email address thus used official and now getting email on official email address.
Respectful to women and a fair price
great customer service very human approach. Cant speak highly enough were very kind and respectful. First time i have had my car serviced that I wasn't talked down to as a young woman. there was no unnecessary upsell. Genuinely will be back.
Poderá usar IA para responderLer mais
Tyre wasn't available at the time i…
Tyre wasn't available at the time i booked in. Was told 1hr to fix. Went back 1.30mins later and was told the tyre had not arrived yet. They said they would send me a text when done. I walked home and called back at 3.30 to find the trye have been fitted Txt arrive as i was talking. Customer service is lacking which is dissapointing as i have always been a Kmart customer.

Resposta da mycar Tyre & Auto - Fountain Gate
Originally spoke with Chris who was…
Originally spoke with Chris who was kind enough to get a quote for my LDV log book service.
Logan was friendly, kind and a great communicator.
Please congratulate on these two team members.
Job was done to my satisfaction
Job was done to my satisfaction. The tyre care plan was explained. Excellent customer service
Excellent communication and customer service.
Communication and customer service were excellent. Logan checked my car in and kept in touch with me all day regarding any decisions that had to be made. He also provided comprehensive feedback when I came to pick my car up. Employee of the month!
Friendly staff and availability were…
Friendly staff and availability were fantastic.
Great service
Staff are always friendly and helpful. I appreciate the extra time they take to explain things.
Great all round experience
Staff were friendly, made you feel comfortable and explained things in detail. First time there and will definitely by returning and recommending to friends and family.
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