What needed to be done to my car was explained very well in a way I could understand by Logan. He was terrific. The repairs were done in a great time frame and at a very reasonable cost. Would definit... Ver mais
Localização
Alterar localizaçãoFountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... Ver mais
Front desk person very friendly even though it was a 40 degree day which would have made it very hard for everyone to work under those conditions We did have a but of a wait but dud not mind as we... Ver mais
Mycar tyre and Auto did an outstanding job on my vehicle. They completed a full major service and repaired all the brake components.The teams was very professional and clearly experienced- they took t... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Fountain Gate
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Austrália
- (03) 8585 7103
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible experience, can't diagnose or fix a problem
I had called before and explained that my car needed a service, the car was misfiring, slowing down, wipers not cleaning properly and boot sometimes not standing open and closing suddenly. While dropping the car to mycar shop and as I was asking them that they forgot to unlock the wiper jet during last service he said they will look into it and will charge half hour labour for it. When I said why because i clearly remember him saying you can do it for yourself as it is 5 minute job. He very rudely said no one works for free. Anyways they said they will give me a call after they do a thorough inspection around 12 and we will go from there. No call came. Around 2.50 I went to pick my car. They said we could not find any problem of misfiring, we could not find replacement washer jet, just gave me an invoice quoting around 750 dollars to look for potential cause of misfiring but still said we are not sure if it will fix it. I was literally shocked as they couldn't not see and find a problem, even made an attempt to fix it as the problem was clearly there. Next day I went to couple of mechanics who after driving for couple of minutes could clearly see a problem and have asked me what they can do to fix it.
At least they made an attempt to listen to me and my problem as the car was clearly musfiring. That guy was just rude and terrible and I think only want dollars without any work and is just good to deal in tyres and nothing else. This was my third year coming to your shop and also the last time. Hope you can look into it and do something about it and give some proper training to the staff om how to fix a car
Great service
I was really happy with Chris who managed at short notice to attend to a small repair on my car. He was more than helpful and very obliging. I will certainly return to Mycar Fountain Gate and recommend their work to others.
Apart from not finishing my car at the…
Apart from not finishing my car at the time I required,the staff at reception very helpful
Staff are friendly
Staff are friendly and I prefer to drive up here to have my car serviced despite living near Toyota and owning a Toyota.
Better customer service and more honestly than a dealership
Courteous, friendly
Courteous, friendly, listened to concerns and responsive to needs, clearly explained (in laypersons terms) outcomes and what to be expecting in future bookings.
Excellent customer service!
I went in to have 2 tyres replaced. The guys were friendly, approachable and made the process as easy and efficient as they could, to ensure I was able to do school pick up and drop off.
After after my tyres replaced, I booked in to have my breaks changed and a service completed. Could not fault them!
Extremely happy customer…
I was extremely happy with the customer service at Fountain Gate and highly recommend them to anyone my car was completed ahead of time I was advised of everything along the way that my car needed and a shout out to Logan for staying past his knock off time to assist me with the booking everyone was friendly and extremely happy with the service on my vehicle
Prompt action and contact
They contacted me several times to inform me of important things to be attended to.
Ease of booking and getting RWC done
Super fast, efficient and friendly
Super fast, efficient and friendly service. Will definitely go back again in the future.
Customer service was good
Customer service was good, they communicated with me through the process of the service.
The staff was professional and…
The staff was professional and transparent about the work that needed to be done. They took the time to explain the issues clearly
I’ll definitely be returning for future maintenance and repairs.
Chris !!!
Chris !!!! ..... Thank you for helping us and staying back to get the final RWC ready for us. Our buyer was a NIGHTMARE to deal with as you guys knew first hand. Your patience and professionalism won't be forgotten
Booking service was easy
Booking service was easy. Car was finished in good time notified when to pick up vehicle. Efficient process
Wayne
A big shoutout to Chris and his team at Mycar Tyre & Auto Fountain Gate! As always, they provide excellent customer service and deliver work professionally and promptly. If you're in need of a reliable and dedicated mechanic, give Chris a call
Extremely kind and understanding when…
Extremely kind and understanding when calling them then came in the next day and puncture repair only took at an hour was stoked with how amazing the team were and how kind
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