Having had a brake service on my mini, l still had a warning light on the dash. I called the Rouse Hill store who quickly responded by asking me to return the car the following day. Josh checked the c... Ver mais
Localização
Alterar localizaçãoResolution Place 4, 2155 Rouse Hill, New South Wales, AU
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Leia as opiniões dos outros
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... Ver mais
I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed. I've now started taking my wife's mini to them as well, given Mini Australia has been ch... Ver mais
I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Rouse Hill
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
Resolution Place 4, 2155, Rouse Hill, New South Wales, Austrália
- (02) 8048 3868
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very well done and very professional.
Very well done and very professional.
Delightful experience at Rouse Hill Mycar center.
Professional Staff, excellent work!!
Professional Staff - great communication; quick to solve the issue with my car. They could see how upset I was and did everything to reassure me that my car would be ready later in the day, despite not having any booking and just rocking up to them in tears!
Thanks so much!!!
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. Explained in detail, the additional service is recommended on the car without any sales push. The car was ready on time and drove well after the service.
Grant & Josh went out of there way!!
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working through his lunch break to ensure the job got finished on Friday .. another reason I’ll keep using MyCar. Many thanks boys!!
Fantastic car service
Fantastic car service - always ready to answer questions & solve even the minor issues. Grant is a legend.
Going out of their way.....
Recently I had an issue with an engine warning light appearing on my 2024 Tucson. The local dealership where I purchased the vehical were unable to assist on the day I called and said I would need to make a service booking. I called Mycar at Rouse hill and explained the situation and were willing to have a look at it when I was able to get there as was at the time the other side of Sydney. Suffice to say I am extremely grateful to the team as they were able to do a quick diagnostic and inform me of the issue. It was suggested I return to the dealership to have it looked at as it may very well be a warranty job.
In addition, I had it booked in to have my front brakes replaced before the above issue had occurred. Again I was extremely grateful they were able to push back the work keeping the parts they had ordered until I had the car back from the dealership. Subsequently my brakes were able to be repaired that day after I collected my care from the dealership.
I am impressed with their willingness to assist and seemingly to go out of their way to find a solution to your issue.
Team were very helpful to resolve a…
Team were very helpful to resolve a punctured tyre given how busy they were.
Winners!
After being highly disappointed by the Nth Kellyville centre, I hoped to have the experience change at Rouse Hill - what an enormous difference! Welcoming Customer Service at the front desk, a manager who knew exactly what to do - and knew exactly what the other mob had done wrong. Corrected a problem that I had endured for 2 years as the other mob could never find the source of the noise. Gave me price warning up front and got the job completed within the timeframe guidance - they just won a new ongoing customer.
The car was checked thoroughly
The car was checked thoroughly. Called n explained the issues and the cost. Very well managed by the team. Happy customer
Booking was easy
Booking was easy, staff were friendly and the report on the work done was clear and comprehensive. Thank you
Tyre Service
Highly satisfied by the services from Rouse Hill workshop. I do recommend others to get the expert opinion from the experts in this workshop.
Long time myCar, First time myCar Rouse Hill
I have been using myCar for many years. First time using the recently opened Rouse Hill store. First impression ... 5 stars!
Grant L (Store Manager) and Team did a great job in fixing my car's issues. Great communication. I did not feel rushed. All my questions were answered plus with genuine advice.
So, to Team myCar Rouse Hill ... keep up the great work !!!
Poderá usar IA para responderLer mais
Excessive Advise of Works
I took my car to My Car for a service, and they quoted me $5.5K for repairs, claiming an alarming amount of work was required to fix my car. However, after getting a second opinion from an independent mechanic, I was told only about $1.1K worth of work was actually needed. It seems like My Car was recommending unnecessary repairs to inflate the bill. I’ve been keeping up with regular servicing, so this was a real shock. I’m very disappointed and no longer trust their recommendations. Definitely get a second opinion before agreeing to any work here.

Resposta da mycar Tyre & Auto - Rouse Hill
Great Customer Service
Grant and the team are great.
Excellent customer service and communication. Clearly explain work required.
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