I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Ver mais
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Leia as opiniões dos outros
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Ver mais
A empresa respondeu
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Ver mais
A empresa respondeu
Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.
Informações sobre a empresa
Escrito pela empresa
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Excelente
212 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
100% recomendado.
Excelente comunicacion , 100% rapidez…muchas gracias.. estoy tan feliz de tener mi maquina en manos, ahora a usarla para ver resultados.
31 de março de 2025
Opinião espontânea
Resposta da myChway
We're thrilled you're happy with your machine. Enjoy using it, and we're here if you need anything!
Great machine and customer service
Great machine and customer service! Thank you
7 de março de 2025
Opinião espontânea
Resposta da myChway
Thank you so much for your kind words! We're thrilled to hear you're happy with the machine and our service. Your satisfaction is our top priority!
Thank you Mychway
Great products and great customer service! My machine was on time and great quality!
14 de março de 2025
Opinião espontânea
Resposta da myChway
Thank you so much for your kind words! We're thrilled to hear that you're happy with our products and service.
Your satisfaction is our top priority.
Excellent Customer Service and High-Quality Products
This company has the best customer service ever! I have ordered body contouring equipment from them a couple of years ago and I recently ordered a facial machine. They always deliver high quality products and service. I highly recommend myChway!
13 de março de 2025
Opinião espontânea
Resposta da myChway
Thank you for your wonderful feedback! We're so glad you're happy with our products and service. Your support means a lot.
My machine arrive in 3 days. Works great.
My machine arrive in 3 days.
Machine came very secure and wrapped. Didn’t come with instructions on how to plug it all together and had to go to tiktok on how too put it together.
There online training is useful for first timers.
3 de fevereiro de 2025
Resposta da myChway
Thank you for your feedback!
We're glad your machine arrived securely and quickly. We apologize for the missing instructions and appreciate your patience.
Happy to hear the online training was useful.
Let us know if you need further assistance!
Love my product and even better…
Love my product and even better customer service! Ty
3 de março de 2025
Opinião espontânea
Resposta da myChway
Thank you so much for your kind words!
We're thrilled to hear that you love your product and had a great experience with our customer service.
Your satisfaction means everything to us!
Fast delivery
20 de fevereiro de 2025
Resposta da myChway
Thank you for your feedback!
We're glad to hear you received your order quickly. We strive to provide fast and reliable service.
If you need anything else, feel free to reach out!
Customer Service has been exceptional…
Customer Service has been exceptional and Amelia was the one who had assisted me with diagnosing and finding out how to properly install my machine. 5 stars. Thank you so much.
20 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your fantastic feedback!
We’re so pleased to hear that Amelia was able to assist you with diagnosing and properly installing your machine.
Your 5-star rating is greatly appreciated, and we’re always here to support you!
Excellent customer service
Excellent customer service, very prompt responses (please consider the time difference wherever you are) to my questions. The machine I ordered is as expected and I think a very reasonable price. It did take me a while to get it however that was due to clearing customs.
18 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your feedback!
We're glad you were happy with our service and the machine.
We appreciate your understanding about the customs delay. Let us know if you need anything else!
Excellent service
Excellent service, swift delivery. Machine arrived quickly and instructions were pretty straightforward. The best part is I am already getting results.
13 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your kind words!
We're happy to hear you're already seeing results and that the delivery and instructions met your expectations.
We appreciate your support!
Love Mychway!!!!
Amazing customer service. Quick shipping and great products. Thanks Amelia, Thanks Oran, and Thanks Miya. They answered allllllll my questions and concerns Fast.
1,000 of 100 recommended ❤️
12 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you so much for your wonderful feedback!
We’re thrilled to hear about your positive experience with our team. We truly appreciate your recommendation.
The entire process was fabulous…
The entire process was fabulous however, came in earlier than expected. Loved shopping with your company. Highly recommend.
13 de janeiro de 2025
Resposta da myChway
Thank you for your kind words and positive feedback!
We're thrilled to hear you had a great shopping experience with us. We appreciate your recommendation.
Good service and Amelia's attention was…
Good service and Amelia's attention was very efficient, she helped me with all my questions regarding the machine, highly recommended
10 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your kind words! We're thrilled to hear that Amelia was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us, and we appreciate your support!
Amelia was the best representative that…
Amelia was the best representative that I have ever dealt with. She answered all of my questions and helped me with my new order. I cannot wait to order more products from mychway!!!!
9 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your wonderful feedback!
We’re delighted to hear that Amelia provided you with exceptional service.
We truly appreciate your support.
Great equipment and Custumer service…
Great equipment and Custumer service 100% recommend!
5 de fevereiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your kind words! We're delighted to hear that you're satisfied with our equipment and customer service. Your recommendation means a lot to us!
Amelia was very prompt on all the…
Amelia was very prompt on all the instructions on this machine. She always got back to me in a timely manner
14 de janeiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your kind feedback! We're thrilled to hear that Amelia provided prompt and timely assistance.
Your satisfaction is our priority, and we appreciate your support!
Unoisetion 6 in 1
Bought the Unoisetion 6 in 1 Cavitation/RF/Laser Lipo and everything was great except the Body RF probe. I spoke with Amelia and within 3 days including the weekend I had a new RF probe and everything was working and amazing on this machine! MyChWay is highly recommended!
17 de janeiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your wonderful review!
We're so glad to hear that you’re enjoying your Unoisetion 6 in 1 machine and that Amelia was able to assist you quickly.
Your recommendation means a lot to us, and we truly appreciate your support!
Great products and exceptional customer…
Great products and exceptional customer service always willing to help if there's any issues great communication satisfaction is there a number one concern.
20 de janeiro de 2025
Opinião espontânea
Resposta da myChway
Thank you so much for your kind words!
We’re thrilled to hear that you’re happy with our products and customer service.
Your satisfaction is our top priority.
Amelia was very patient and explained…
Amelia was very patient and explained everything to me no matter how many questions I asked
14 de janeiro de 2025
Opinião espontânea
Resposta da myChway
Thank you for your kind feedback!
We're thrilled to hear that Amelia was able to assist you patiently and thoroughly.
We appreciate your support!
Happy with delivery to Australia
Happy with delivery to Australia, machine arrived in perfect condition
30 de dezembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your feedback! We're glad to hear that your machine arrived in perfect condition and that you're happy with the delivery to Australia. We appreciate your support!
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