I received a machine that didnt work and the customer service team was so friendly and helpful. They got me a new working machine very quickly, were super responsive and communicative. They answer all... Ver mais
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I received a machine that didnt work and the customer service team was so friendly and helpful. They got me a new working machine very quickly, were super responsive and communicative. They answer all... Ver mais
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The support team is wonderful and very attentive. I had to return my item due to a financial situation and they were super understanding and quick to respond and give me all the information that was... Ver mais
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Everything arrived on time and the machines work great, the customer service is the best!! I would definitely buy from this company again, highly recommended 100% Todo llegó a tiempo y las máquinas... Ver mais
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Although my package was delayed due to it being temporarily out of stock the customer service team was amazing ! They kept me updated on the package via email and honestly when customer service is gre... Ver mais
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myChway Online is a supplier of cavitation, radiofrequency, laser lipo, fat freezing, hydro dermabrasion, ultrasonic skin scrubbers, and other aesthetic equipment, and we are committed to providing our clients with safe and efficient fat reduction treatments and aesthetic skin care procedures.
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Hong Kong
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My first concern is one of my banks wouldn't allow me to purchase because it said it was from China.
With that in mind, I was now more concerned on whether I would spend that large amount of money, if I'd receive the product (I've had that issue in the past with other companies in China). After researching the company and reading many glowing reviews, I decided to try it. I transferred money to a different account and I was able to purchase the laser lipo machine. To my surprise, it came from the upstate area (New Jersey, I believe). Miya stayed in contact via email to let me know the status of my package and I was able to track it. I felt a lot more comfortable that it wasn't a scam.
I received the package with no issues. I did have to sign for it. I set the machine up with easy today and tried it for the first time. Everything worked great. I had previously been working with a doctor using their laser lipo machine and their's worked great. I am hoping this product will work well in time also. The machine is very easy to use.
I did not realize the product came with the elastic belts to hold the paddles in place, so I had ordered some locally. I was also concerned if it was the typically 3 prong US outlet (It is). They also sent me a nice "thank you" gift, what a nice bonus that i wasn't expecting!
I'll come back in a month or so to review if the machine works as well as the one at the doctor's office did.
Thank you so much Miya!
I received a machine that didnt work and the customer service team was so friendly and helpful. They got me a new working machine very quickly, were super responsive and communicative. They answer all questions you have about operation as well. The new machine works great, I would definitely buy from them again!

Resposta da mychway.online
I got all 3 of my machines from here and love them . Their customer service is top tier

Resposta da mychway.online
Great customer service! Thank you for responding and handling my questions and needs so quickly in a professional and kind way!

Resposta da mychway.online
The support team is wonderful and very attentive. I had to return my item due to a financial situation and they were super understanding and quick to respond and give me all the information that was needed. Very easy to get ahold of.

Resposta da mychway.online
Although my package was delayed due to it being temporarily out of stock the customer service team was amazing ! They kept me updated on the package via email and honestly when customer service is great but my package is delayed thats still a 10/10 from me !

Resposta da mychway.online
I purchased my laser 3/11. Not only did it say “us stock” it was indeed from China. It took over 6 weeks to get to me and when it did they originally gave incorrect shipping information.
I have reached out several times and their 24/7 support is also false advertising.
When my laser arrived it has no user manual or training instructions as promised. I have reached out via email and phone several times for these things and been ignored completely.
0/10 would NOT RECOMMEND

Resposta da mychway.online
10/10 highly recommend I have purchased two items from this company I’ve received my product quickly. Also quick response regarding any questions. I will continue to make purchases with this company.

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Everything was perfect! Customer service is awesome. They reply every single question really fast. They help with everything even customs. I am located in Spain for reference.
I can't be more happy with my machine. Really great quality. I will buy more from them.

Resposta da mychway.online
The customer service at Mychway is OUTSTANDING! They respond quickly and make sure to resolve any problem you may have, if any.
The machine is perfect, I have no complaints!
High quality machine.
And FAST DELIVERY!

Resposta da mychway.online
Customer service Miya was swift in response to my email and f/up action. I was surprised bcse I waited outside the window to report a missing item, however they could see by tracking, I had not received the second part of my order. I was very Impressed and I’m EXTREMELY Happy with outcome.. Thanks a BILLION MIYA! 🙃

Resposta da mychway.online
First time customer. I purchased s shape with 30k and 50k machine. This machine has two handles one for cavitation the other one is vacuum. I have been using it half a month now about 2-3 times a week all over my body meaning: my underarms, my inner thighs and my abdomen. The machine is really easy to assemble and easy to use. Its very intuitive to understand. I can also tell that the machine is legit, its strong and feels professional. The results arent that visible yet but I one thing I can tell you so far that those areas are more tighter for sure. So with a regular usage I am sure that it will bring changes to my body. Also the customer service is very nice too! Overall, I dont regret buying this machine.

Resposta da mychway.online
Mychway is the best!!! Thank you for customizing my machine. One of the trays was broken while en route for delivery. The tray was replaced and I received an extra one just in case. Amazing customer service!!!

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I've bought multiple devices from Mychway and have always been super happy with them. They arrive quickly, they operate flawlessly and I always feel like I get more than my money's worth.
I've contacted Customer Service to ask specific product questions and I've always received a friendly, detailed and helpful answer fast. They make it so easy to get help from an intelligent human: they don't make me jump through multiple AI hoops or make it difficult to find a help link on their website - I can also use WhatsApp to get immediate support.
I'll continue to be a customer forever - their prices are great, they offer really good promotions and sales and they sell incredible products.

Resposta da mychway.online
Great customer service they are very nice and respond fast !

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Customer service is great and very responsive. I recieved my devise in less than a week. I love my 7 in 1 cavitation machine as I have gotten great results so far. I was a little intimidating as it looks fo professional and structured so sturdy. a beautiful addition to my practice

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I bought the 6 in 1 machine and had to teturn it. I worked with Alice who made the transaction smooth. I am happy wit mychway customer! I will continue to new a customer thank you!

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Alice, my customer service agent, is beyond wonderful. I really appreciate that I am communicating with the same representative instead of many different people. I also really appreciate how she would respond to my inquiries within 24 hours! She was so helpful in helping me choose which machine would best fit my needs, and she was very patient in answering all my questions. I am really grateful for her help!!

Resposta da mychway.online
I ordered this machine and our FedEx ground delivery left it at the end of my driveway on a busy highway. Unfortunately it disappeared. The customer service support was phenomenal and quick to respond thru every step. They helped solve the issue and am very satisfied. Its unfortunate they had to help through this due to delivery problems but they came out on top.

Resposta da mychway.online
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