MyHiRelief Opiniões 

Resposta da MyHiRelief

Há 3 dias

Hi Joy,

Thank you for your 5-star review! We're delighted to hear that both you and your husband have experienced positive results with our cream. It's especially rewarding to know that your friends have tried it, loved it, and are interested in purchasing it as well.

We truly appreciate your trust, recommendation, and support. Thank you for choosing MyHiRelief!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Maria,

Thank you for sharing your feedback. We understand how frustrating this experience has been.

We would like to respectfully clarify that MyHiRelief is not a scam. When you placed your original order, you were given the option to select either a one‑time purchase or a monthly subscription program. The subscription option is designed to provide customers with the deepest discount and member pricing, but when chosen, it automatically generates a new order every month. That said, we completely understand how this option can sometimes be overlooked.

I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Michael,

Thank you for your 5-star review! We're delighted to hear that our cream has provided you with meaningful relief and that you're so happy with the results. Knowing that it has helped improve your comfort means a great deal to us.

We truly appreciate your kind feedback and your support. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Ellen,

Thank you for your 4-star review! We're pleased to hear that our product has helped soothe your feet and provided you with comfort. We truly appreciate you taking the time to share your experience and your positive feedback.

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi James,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been frustrating.

We would like to respectfully clarify that MyHiRelief is not a scam. When you placed your original order, you were given the option to select either a one‑time purchase or a monthly subscription program. The subscription option is designed to provide customers with the deepest discount and member pricing, but when chosen, it automatically generates a new order every month. That said, we completely understand how this option can sometimes be overlooked.

After reviewing your account, I can confirm that your subscription has already been canceled and the refund has already been processed. Rest assured, no future recurring orders or charges will be processed.

We appreciate your feedback, as it helps us improve our communication and customer experience.

Thank you for your patience and understanding.

Kind Regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Rocky,

Thank you for your 5-star review! We're delighted to hear that you're happy with the product and that it's been working well for you. We also appreciate your feedback regarding the longer delivery time. We understand waiting for an order can be frustrating, and we're continuously working to improve the shipping experience whenever possible.

Thank you for your support and for choosing MyHiRelief!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Linda,

Thank you for your 5-star review! We're thrilled to hear that the product has been helping relieve your nighttime leg aches and allowing you to get a restful night's sleep. We're also delighted to know that Julie provided you with excellent support—your kind words will mean a great deal to her.

We truly appreciate your recommendation and your continued trust in MyHiRelief. Wishing you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Mickey,

Thank you for your 5-star review! We're delighted to hear that our team was able to respond quickly and provide a clear explanation that resolved your pricing concern. It's wonderful to know your questions were addressed promptly and that your experience left you feeling confident.

We truly appreciate your kind words and your support. Thank you for choosing MyHiRelief!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Matilda,

Thank you for your 5-star review! We're so pleased to hear that you found the ordering process easy to navigate and that you've experienced relief from the pain in your legs. Your feedback means a great deal to us, and we're grateful you took the time to share your experience.

Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness.

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi there,

Thank you for your 5-star review! We're delighted to hear that you're no longer experiencing leg cramps and that the product has also helped your husband with his knee pain. It's wonderful to know our customer support team provided prompt assistance and that your order arrived quickly and in perfect condition.

We truly appreciate your recommendation and your kind words. Thank you for choosing MyHiRelief!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Kenneth,

Thank you for your review! We're pleased to hear that you've noticed an improvement in your leg muscles and that you've shared the product with your friends and siblings. We also appreciate you taking the time to share your additional feedback about your experience, as it helps us continue to improve.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Natalie,

Thank you for your 5-star review!

We're delighted to hear that our customer support team was able to resolve your request quickly and make the process smooth and stress-free. Your kind words mean a great deal to us, and we're grateful to have you as a happy customer.

Thank you for choosing MyHiRelief, and we wish you all the best!


Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Jane,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're enjoying Total Relief Magnesium Cream and that your order arrived quickly. It's great to know that both the product and the delivery met your expectations.

Your support means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope Total Relief continues to provide you with the comfort you're looking for.

Kind Regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Revay,

Thank you so much for your wonderful 5-star review!

We're sorry to hear that your original package was stolen after it was delivered, but we're glad we were able to assist by arranging a replacement for you.

Your kind words about our team mean a great deal to us. Providing helpful, respectful, and caring support is always our priority, and we're delighted to know you had a positive experience with us.

We hope your replacement order arrives soon, and we truly appreciate your patience, understanding, and support.

Kind Regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Actualizada há 13 horas

Hi Sandra,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We're disappointed to learn that the product did not provide the relief you were hoping for. While many customers experience positive results, individual responses can vary depending on the underlying condition and personal factors.

We also understand your frustration regarding the delivery time. Although we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volumes or carrier transit times.

Regarding your refund request, our 90-day money-back guarantee is reviewed in accordance with the terms of our return policy. If your request was not approved, it would have been based on the eligibility requirements of the policy rather than an unwillingness to help.

Please contact me directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

--

July 8, 2026


Hi Sandra,

I’m following up regarding your concern about your order. Our support team has already reached out to you with full details and a resolution offer; however, we haven’t received a reply yet.

Kindly check your spam or junk folder, as our message may have been filtered there by mistake. If you ever need anything else or have questions in the future, you can contact us at support@myhirelief.com.We are always here to help.

Best regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Tim,

Thank you for your review! We're pleased to hear that you felt heard and that our team was able to address your concerns. Providing responsive, personalized support is important to us, and we're grateful that you took the time to share your experience.

Thank you for choosing MyHiRelief. We truly appreciate your support!

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hi Jessie,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're totally satisfied with Total Relief and that you've found both the product and the continued shipments helpful and convenient.

Your support means a great deal to us, and we're grateful that you've taken the time to share your positive experience. We look forward to continuing to serve you.

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 3 dias

Hello Lori,

Thank you for your 5-star review!

We're delighted to hear that you're enjoying the product and finding it helpful for different areas of muscle and body aches. It's also great to know the ordering process has been easy for you.

We appreciate your feedback regarding delivery timing and are glad you feel the product is worth the wait.

Best regards,

Jason

Resposta da MyHiRelief

Há 3 dias

Hello Jocelyne,

Thank you for your 5-star review!

We're pleased to hear that our team was able to quickly assist with your order cancellation and process your refund smoothly. It's great to know you felt supported throughout the experience and received excellent service from our team members.

We truly appreciate your kind words and support.

Best regards,

Jason

Resposta da MyHiRelief

Há 3 dias

Hello Judy,

Thank you for your 5-star review!

We're glad to hear our team was able to respond quickly and offer a fair resolution to your concern about the currency difference. It's great to know you felt supported throughout the process and that everything was handled efficiently.

We truly appreciate your feedback and support.

Best regards,

Jason