I use your product twice a day for my neuropathy and it gives me relief which makes very happy. The only negitive reponse is that I have 8 jars of your product and I do not need anymore for a while.... Ver mais
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Leia as opiniões dos outros
Horrible experience please don't waste your time. SCAM never signed up for Reoccurring orders got a second order contacted them to cancel was canceled returned the second container unopened shipped... Ver mais
A empresa respondeu
After dealing with this company and their customer service I have changed my review. They listened and heard me. I really appreciate the time they took to resolve my individual issues. The product is... Ver mais
I am grateful someone reached out about the correct contact so I could receive my package. I have been using total relief for a few days and have received gradual improvement in my symptoms. I am lo... Ver mais
3,7
Aceitável
886 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
My Initial experience
My first try very good and I gave out to my friends and siblings but they are pessimistic. I already finished 1 bottle. And it is good as my legs muscles are better but the feeling of wet on the feet. I tried it on my body too.
19 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Kenneth,
Thank you for your review! We're pleased to hear that you've noticed an improvement in your leg muscles and that you've shared the product with your friends and siblings. We also appreciate you taking the time to share your additional feedback about your experience, as it helps us continue to improve.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The service was fabulous
The service was fabulous I had needed to contact the Customer service number and they were great got my request sorted first go no problem no stress. Very happy customer.
1 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Natalie,
Thank you for your 5-star review!
We're delighted to hear that our customer support team was able to resolve your request quickly and make the process smooth and stress-free. Your kind words mean a great deal to us, and we're grateful to have you as a happy customer.
Thank you for choosing MyHiRelief, and we wish you all the best!
Kind regards,
Aga
MyHiRelief
The Product is fantastic
The Product is fantastic. Total relief magnesium cream. The delivery was expedient.
3 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Jane,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're enjoying Total Relief Magnesium Cream and that your order arrived quickly. It's great to know that both the product and the delivery met your expectations.
Your support means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope Total Relief continues to provide you with the comfort you're looking for.
Kind Regards,
Aga
MyHiRelief
Great support help
Well, I’m still waiting for my order as the first order was left in the street and somebody stole it, but they have been absolutely wonderful in getting me another order and being so polite and helpful
1 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Revay,
Thank you so much for your wonderful 5-star review!
We're sorry to hear that your original package was stolen after it was delivered, but we're glad we were able to assist by arranging a replacement for you.
Your kind words about our team mean a great deal to us. Providing helpful, respectful, and caring support is always our priority, and we're delighted to know you had a positive experience with us.
We hope your replacement order arrives soon, and we truly appreciate your patience, understanding, and support.
Kind Regards,
Aga
MyHiRelief
Product does not work at all
Product does not work at all, can't return it, no refund can be issued, customer service sucks and product took weeks to arrive. Overall this customer is very unhappy I don't recommend it
Sandra
22 de maio de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Sandra,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We're disappointed to learn that the product did not provide the relief you were hoping for. While many customers experience positive results, individual responses can vary depending on the underlying condition and personal factors.
We also understand your frustration regarding the delivery time. Although we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volumes or carrier transit times.
Regarding your refund request, our 90-day money-back guarantee is reviewed in accordance with the terms of our return policy. If your request was not approved, it would have been based on the eligibility requirements of the policy rather than an unwillingness to help.
Please contact me directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
--
July 8, 2026
Hi Sandra,
I’m following up regarding your concern about your order. Our support team has already reached out to you with full details and a resolution offer; however, we haven’t received a reply yet.
Kindly check your spam or junk folder, as our message may have been filtered there by mistake. If you ever need anything else or have questions in the future, you can contact us at support@myhirelief.com.We are always here to help.
Best regards,
Aga
MyHiRelief
They listened to my complaint and acted…
They listened to my complaint and acted on it. Nice to see real people dealing with problems.
10 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Tim,
Thank you for your review! We're pleased to hear that you felt heard and that our team was able to address your concerns. Providing responsive, personalized support is important to us, and we're grateful that you took the time to share your experience.
Thank you for choosing MyHiRelief. We truly appreciate your support!
Kind regards,
Aga
MyHiRelief
Totally satisfied.
Great product and continued shipping when needed.
3 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Jessie,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're totally satisfied with Total Relief and that you've found both the product and the continued shipments helpful and convenient.
Your support means a great deal to us, and we're grateful that you've taken the time to share your positive experience. We look forward to continuing to serve you.
Kind regards,
Aga
MyHiRelief
Absolutely love this product
Absolutely love this product, works well to help lots of different areas of muscle and body aches .. easy to order just wish I could get it quicker but it’s worth waiting for.
15 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Lori,
Thank you for your 5-star review!
We're delighted to hear that you're enjoying the product and finding it helpful for different areas of muscle and body aches. It's also great to know the ordering process has been easy for you.
We appreciate your feedback regarding delivery timing and are glad you feel the product is worth the wait.
Best regards,
Jason
I bought 6 jars of Hi Relief cream and…
I bought 6 jars of Hi Relief cream and didn't figure out the amount it represented and I saw I couldn't afford such a prize. I contacted the company and they understood my concern. So they cancelled my order asd requested and I was reimbursed of the amount I had paid in a few days. This company is reliable and I got an excellent service from Mark and the other employees involved. Thank you for all.
29 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Jocelyne,
Thank you for your 5-star review!
We're pleased to hear that our team was able to quickly assist with your order cancellation and process your refund smoothly. It's great to know you felt supported throughout the experience and received excellent service from our team members.
We truly appreciate your kind words and support.
Best regards,
Jason
I was upset bc my purchase was in USD
I was upset bc my purchase was in USD. I’m located in Canada, the price difference is substantial. I was told it was too late for a full refund but was offered a partial refund and encouraged to try the product. My email was answered quickly and with a great result!
2 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Judy,
Thank you for your 5-star review!
We're glad to hear our team was able to respond quickly and offer a fair resolution to your concern about the currency difference. It's great to know you felt supported throughout the process and that everything was handled efficiently.
We truly appreciate your feedback and support.
Best regards,
Jason
The cream has been a true blessing
The cream has been a true blessing. I suffer from osteoarthritis and stenosis. The cream makes the pains in my back and knee much more tolerable and the company has been wonderful to work with
17 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Jane,
Thank you for your 5-star review!
We're delighted to hear that HiRelief has helped make your back and knee discomfort more manageable. It’s also wonderful to know you’ve had a positive experience with our team.
We truly appreciate your support and wish you continued comfort and wellness.
Best regards,
Jason
Just received product
Just received product. Hope it works. It took a while to get it after I ordered.
3 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Ruth,
Thank you for your review! We appreciate your support and are excited for you to try the product. We also appreciate your patience with the delivery time and understand that waiting for an order can be frustrating.
We hope you have a great experience with the product, and if you have any questions along the way, our team is always happy to help.
Kind regards,
Aga
MyHiRelief
I’m unable to take medications for my…
I’m unable to take medications for my chemo induced neuropathy. This product has given me the best results of all the ones I’ve tried
3 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Cheri,
Thank you for your 5-star review!
We're truly glad to hear that HiRelief has provided you with the best results compared to other products you've tried. Your experience means a great deal to us, and we're honored to be part of your care routine.
Wishing you continued comfort and wellness.
Best regards,
Jason
Why I bought it?
Why I bought it?
I was intrigued about the product, although I don't think that there is any cream in the world where pain just goes away. So I tried it, its a nice cream, which leaves a pleasant feel on my legs, but as anticipated none of my pains went away. So to be honest, while I like the product, I probably won't buy it again and will go back to my 'old' products.
28 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Gisella,
Thank you for your 5-star review and for sharing such thoughtful feedback.
We're glad to hear you enjoyed the texture and pleasant feel of the cream. We also understand your experience regarding expectations for pain relief, as results can vary from person to person depending on individual conditions and routines.
Your perspective is genuinely appreciated, and it helps us continue improving both our product and customer experience.
Best regards,
Jason
Happy customer
All products in stock except when I first bought them they were making more. Depand was so high.
25 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Debbi,
Thank you for your review! We're pleased to hear you're happy with our products and that they're now readily available. We appreciate your patience during the time when demand was exceptionally high and temporarily impacted our stock levels.
Thank you for your continued support and for choosing MyHiRelief. We truly appreciate your feedback!
Kind regards,
Aga
MyHiRelief
I had a problem and got results RIGHT AWAY
I had a problem and got results very quickly and efficiently. I did not see the reorder box at checkout and was not planning on reordering yet and I am still evaluating the product. Customer service was able to quickly delete and refund part of my money. Very quick and efficient!
2 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello PattyAW,
Thank you for your 5-star review! W
We're delighted to hear that our customer service team was able to quickly and efficiently resolve your checkout concern and process the refund. Your feedback is greatly appreciated, and we're glad the experience felt smooth and supportive while you continue evaluating the product.
Best regards,
Jason
I had a great experience dealing with a…
I had a great experience dealing with a recurring order that wasn’t warranted.Your service team responded with a quick and detailed explanation and handled the situation perfectly in a timely manner.
3 de julho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Valerie,
Thank you for your 5-star review!
We're delighted to hear that our service team was able to respond quickly, provide a clear explanation, and resolve your recurring order concern efficiently. Your feedback is greatly appreciated, and we're glad you had a positive support experience with HiRelief.
Wishing you continued satisfaction!
Best regards,
Jason
I don't have nerve pain but I have a…
I don't have nerve pain but I have a mild slip disc in my lower back. I gave a jar to my colleague to use on her tight muscles. She feels relieved after application. My lower back feels relieved also after applying the cream. I use it on my hands and fingers because I have osteoarthritis in my fingers. It's a good cream. And this is one product I get to benefit from. Thank you very much! I still have 4 jars left for me to enjoy.
17 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hi Aileen,
Thank you for your 5-star review!
We're delighted to hear that HiRelief has helped ease your lower back discomfort and provided relief for your hands and fingers. It's also wonderful to know your colleague benefited from it as well.
We truly appreciate your kind words and are grateful you’re finding value in the product. Wishing you continued comfort and wellness!
Best regards,
Jason
It was a great experience
It was a great experience. It releive my pain almost immediately.
23 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Nancy,
Thank you for your 5-star review!
We're delighted to hear that you had a great experience and that the product provided almost immediate pain relief.
Your feedback is greatly appreciated, and we're glad HiRelief is supporting your comfort and wellness.
Best regards,
Jason
Reliable customer support
I emailed customer support for a billing concern and they responded to me. Very cordial and apologetic. Very good customer service.
5 de junho de 2026
Opinião espontânea
Resposta da MyHiRelief
Hello Maria,
Thank you for your 5-star review!
We're delighted to hear that our support team responded promptly and provided a cordial and helpful experience regarding your billing concern. Your feedback means a lot to us, and we're glad you felt well supported.
Wishing you continued satisfaction with HiRelief!
Best regards,
Jason
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