My Jewellery Story Opiniões 

984
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Ver mais

Classificada 5 em 5 estrelas

This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Ver mais

Classificada 5 em 5 estrelas

I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Ver mais

Classificada 1 em 5 estrelas

Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Designer de jóias

Escrito pela empresa

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

984 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(984)

88 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I order a pair of Bella earrings in…

I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were beautiful in person. Honestly shocked at the quality of these. The earrings have a great weight to them, brilliance and the clasp isn’t cheap and is made well. Will definitely purchase again from this store.

26 de setembro de 2026
Classificada 1 em 5 estrelas

I've been waiting for weeks for…

I've been waiting for weeks for package. Not order again.

21 de setembro de 2026
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Deborah, we’re sorry to hear about your experience. We’ve checked your order and can see that the parcel is currently still transferring from Australia to the US.

We’re checking with our team to confirm whether it has now arrived in the US, so we can provide you with the local tracking details as soon as they become available. We’ll be in touch with you via email with an update shortly.

Thank you for your patience.

With Optimism,
Erika Vergara
MYJS Customer Care

Classificada 5 em 5 estrelas

Beautiful earrings

Beautiful earrings, good price, shipping was ok, customer service was quick to respond, and they sparkle!

21 de setembro de 2026
Classificada 2 em 5 estrelas

Color

The earrings were supposed to be Hot Pink. They look red.

31 de agosto de 2026
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Kimberly,

We’re sorry to hear that the colour of the earrings wasn’t what you expected. We understand how disappointing it can be when the colour doesn’t look the way you had hoped.
We’d love the opportunity to help find a better option for you. We’ve also personally reached out to you via email so we can discuss this further and see how we can best assist.

With Optimism,
Erika Vergara
MYJS Customer Care

Classificada 5 em 5 estrelas

Best earrings ever

This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable yet make me look rich. They are my go to pair to give as gifts and everyone who has received them, love them too!

28 de agosto de 2026
Classificada 5 em 5 estrelas

Beautiful Jewelry

Great company. The jewelry is absolutely stunning. It shipped quickly and Customer service is excellent. Will definitely be repurchasing.

20 de agosto de 2026
Classificada 5 em 5 estrelas

Favorite earrings …

I have ordered many pairs of earrings for myself and as 🎁 gifts.
Would not gift if I didn't love them.
Beautiful colors, quality and appearance.
Delivery faster than expected
What's not to like?!🤩
Holly Crowe

16 de agosto de 2026
Classificada 1 em 5 estrelas

I never received my jewelry

I never received my jewelry. Please send photo to show my house.

24 de julho de 2026
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Sharlene,
We’re really sorry to hear that you haven’t received your jewellery. We completely understand your concern and would like to get this resolved for you.
We’ve reached out to you via email and Messenger to confirm your delivery address so we can make sure we have the correct details and assist you further with your order.

Please reply to either of our messages when you have a chance, and we’ll be more than happy to continue assisting you and work towards a resolution.

Kind regards,
Erika
MYJS Customer Care

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