My Jewellery Story Opiniões 

984
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Ver mais

Classificada 5 em 5 estrelas

This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Ver mais

Classificada 5 em 5 estrelas

I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Ver mais

Classificada 1 em 5 estrelas

Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Designer de jóias

Escrito pela empresa

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

984 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(984)

88 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful high quality at a great price

The earrings are beautiful, well crafted, and quality materials. Price is highly affordable and the free shipping is an extra bonus. The time for my earrings to arrive was earlier than expected. Will definitely purchase from MYJS again.

25 de abril de 2026
Classificada 5 em 5 estrelas

They were great to work with

They were great to work with. They helped me pick out the perfect size earrings for my wife, and daughter. Shipping was fast. Product seems like great quality. No complaints here!

31 de março de 2026
Classificada 4 em 5 estrelas

The earrings are very pretty

The earrings are very pretty - I bought 5 pairs in different colours. Unfortunately I did have an issue with a couple of the fasteners and had to return them but the communication was very good and they resolved the issue quickly with replacements.

18 de outubro de 2025
Classificada 2 em 5 estrelas

Gold-plated rings tarnishing

I am disappointed to say that these rings have worn off and are no longer gold. My partner and I have worn the rings for a total of 15 days and the ring has lost its gold-plated colour almost completely.

Would not recommend buying their gold-plated products.

5 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Order MK5055193

Order MK5055193
I ordered 3 items I have only received the free studs ordered 8th March .
I have contacted you 3 times with no response can you please contact me.

Karen

8 de março de 2026
Opinião espontânea
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Karen,

We’re sorry to hear about your experience.
Unfortunately, we haven’t received your previous messages, which is why we were unable to respond earlier. However, we have now reached out to you directly via email and will be happy to assist in resolving this as quickly as possible.

Please kindly check your inbox (and spam/junk folder) and reply to our email so we can help further.
Thank you for your patience and for bringing this to our attention.

With Optimism,
Erika
MYJS Customer Care

Classificada 5 em 5 estrelas

Did not disappoint …

The items I ordered were lovely and the pricing was excellent. The shipping was a little longer but the consistency in updates was appreciated.

23 de fevereiro de 2026
Classificada 4 em 5 estrelas

Product is good but too big.

15 de fevereiro de 2026
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Muhammad,

We’re glad to hear you’re happy with the product overall.

The Trinity Tri-Colour Bracelet is currently available in one size only, so we understand it may feel a little large depending on personal preference. We truly appreciate you sharing your feedback — it’s very helpful to us.

If you need any further assistance with the item, please feel free to reach us at help@myjs.com, and we’ll be happy to help.

Thank you,
Erika
MYJS Customer Care

Classificada 2 em 5 estrelas

I ordered with the buy one get one free…

I ordered with the buy one get one free and also placed an order that was not buy one get one free. I ordered the Celtic knot earrings on the silver clear order and the Celtic knot were not in the order.
Kim Pendry

23 de fevereiro de 2026
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Kim,

Thank you for leaving your feedback. After checking your order #MS6028565, it appears that the Celtic Knot earrings were not included in the order you placed—your order only included the Buy One, Get One Free Bella Earrings and a separate standard order.

We’ve also reached out to you via email and would be happy to assist further. Please feel free to contact us directly at help@myjs.com so we can help you personally and find the best solution.

With Optimism,
Erika
MYJS Customer Care

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