I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Ver mais
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Leia as opiniões dos outros
This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Ver mais
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Ver mais
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Informações de contacto
Reino Unido
- help@myjewellerystory.uk
- myjs.com
4,5
Excelente
984 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very pretty
Very pretty, but only after wearing once, the clasp of the necklace broke. Very disappointed.. the pendant itself is very pretty., hope they improve the quality of the clasp! Or better quality control before shipping the item. Plan to either get replacement or refund.
25 de agosto de 2025
Resposta da My Jewellery Story
Hi Kiki,
Thank you for taking the time to share your feedback with us. We’re so sorry to hear that the clasp of your necklace broke. We’d love to make this right for you.
We can arrange a replacement chain for you at no extra cost, or assist with a different resolution if you’d prefer. You can reply to our email at your convenience, and we’ll take care of the rest.
Warm regards,
Erika
MYJS Customer Care
Excellent communication
Excellent communication, timely delivery. Earrings are a good size well constructed. Pleased with my purchase.
19 de agosto de 2025
I’ve bought several pairs of Bella…
I’ve bought several pairs of Bella earrings from here before. I love them and wear them all the time. Now I have a second piercing for studs. Trying to buy studs today. When I try to edit my basket there is no option. I’m bored even trying any more. ☹️
24 de agosto de 2025
Opinião espontânea
Resposta da My Jewellery Story
Hi Sorrel, this is Abby. Thank you for your recent visit and we apologise for any inconvenience. We have a wide range of stud earrings across different collections, is there a particular style you are looking for? Please feel free to search with "Studs" or email us for any further assistance.
Very happy!
Although I did not get my original order, it must have been lost in the mail- when I contacted the company they sent out another shipment- I received them today and they are beautiful!
23 de agosto de 2025
Opinião espontânea
Great packaging
29 de julho de 2025
The earrings are so beautiful
The earrings are so beautiful. I could not be happier.
31 de julho de 2025
Lovely earrings
It took awhile to receive the jewelry , but the earrings are lovely.
27 de julho de 2025
Delivery didn't take long
Delivery didn't take long ; always loved your jewelry ; great for gifts !
2 de agosto de 2025
NO MERCHANDISE
WHEN AM I GOING TO GET MY EARRINGS I HAVE NOT RECEIVED THEM BUT IVE BEEN PAYING FOR THEM.
I’m happy to say they finally arrived they are very nice
29 de julho de 2025
Resposta da My Jewellery Story
Hi Leslie, this is Abby. Thank you for your recent purchase and we apologise for the confusion. Upon checking the USPS tracking number we provided, your earrings were delivered In/At Mailbox on August 15, 2025, 4:26 pm. Please kindly check and feel free to reach out if we can assist any further. Thank you so much for your support and patience.
Beautiful Comfortable Earrings
The earrings are beautiful! My next pairs will be the middle size. My only problem is deciding which colors to purchase!
I appreciate that the company updates shipping and delivery.
21 de julho de 2025
Loved all the communication as to where…
Loved all the communication as to where my package was before it was delivered, and the earrings are beautiful!!
8 de julho de 2025
Excellent value
Bought the Belle earrings got one pair free excellent value and fab earrings. I usually buy Swarovski could not tell the difference.
Would definitely recommend
16 de maio de 2025
Opinião espontânea
Resposta da My Jewellery Story
Hi Michele, this is Abby. Thank you for your recent purchase. Upon checking, the order was delivered In/At Mailbox on July 22, 2025, at 10:58 am. Please kindly check and feel free to reach out if we can assist further. Thank you for your support and patience.
Love these earrings
Love these earrings ! My new favorite ! So pretty , color stands out . Tons of compliments.
2 de julho de 2025
Received my order
Received my order. The earrings look really pretty. I did take a long time to receive my order.
16 de julho de 2025
Beautiful Designs
Easy site to maneuver, products are beautifully displayed, communication and timely delivery.
6 de julho de 2025
Fabulous products!
3 de julho de 2025
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