My Jewellery Story Opiniões 

984
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Ver mais

Classificada 5 em 5 estrelas

This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Ver mais

Classificada 5 em 5 estrelas

I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Ver mais

Classificada 1 em 5 estrelas

Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Designer de jóias

Escrito pela empresa

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

984 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(984)

88 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful earrings, fast delivery!

I purchased a pair of earrings yesterday through MYJS and they had an offer for buy 1 get 1 free! I chose another pair for a good friend and both pairs arrived today!! They are beautiful, great quality earrings, just as in the photos online. I would buy again from this company and recommend to others. 👍

7 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful earring

Beautiful earring, very sparkly. Love it and received a lot of compliments. Ordered a pair of light blue and crystal clear. Prompt ship/receive, very satisfied customer.

30 de março de 2025
Classificada 5 em 5 estrelas

Gorgeous earrings

Gorgeous earrings. Swarovski stopped making the Bella gold earrings. I’ve been buying from My Jewelry Store for a few years now and I love them.

23 de fevereiro de 2025
Classificada 1 em 5 estrelas

I ordered a personalised necklace…

I ordered a personalised necklace exactly one month ago for my friend’s birthday. I emailed to enquire when I would be receiving it and have been told due to unforeseen circumstances there’s delays. Would have been nice to have been made aware of this before placing the order. I’d definitely avoid this company.

16 de janeiro de 2025
Opinião espontânea
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Hi Louise,

We’re truly sorry for the delay and any frustration this has caused. While we did note the delay on our website, we understand how important timely delivery is, especially for a special gift.

To make this right, we will be issuing a full refund to this order, and we will still be sending your personalised necklace. Please feel free to email us at help@myjewellerystory.uk if you have any further concerns—we’d love to assist you.

Best,
Erika
My Jewellery Story

Classificada 1 em 5 estrelas

I have not received the earrings I…

I have not received the earrings I ordered.

26 de dezembro de 2024
logótipo da My Jewellery Story

Resposta da My Jewellery Story

Dear Mrs Porter,

We sincerely apologize for the inconvenience caused regarding your order.

We’ve sent you an email on December 31 to confirm the shipping address for your order (MS6025054), as it is currently on hold pending verification. We want to ensure your items are delivered accurately and without delay.

If you haven’t seen our email, please check your inbox (including spam or junk folders) and reply to confirm or update your address. Alternatively, you can reach out to us directly at help@myjs.com, and we’ll be happy to assist you further.

We’re truly sorry for the delay and appreciate your patience as we work to resolve this for you.

Kind regards,
Erika
MYJS Customer Care

Classificada 5 em 5 estrelas

I love my earrings

I love my earrings. They are beautiful, color and quality, and I am ready to buy more of them. (The only frustration was with USPS, going from many States, and even States that were further away from the destination to finally arrive.)

21 de novembro de 2024
Classificada 5 em 5 estrelas

MYJS bent over backwards to help me!

I received one set of earrings that did not have just the look I wanted, so MYJS bent over backwards to find and send me the perfect pair. They communicated throughout the situation, so I knew exactly when and what was happening-Great company!

21 de novembro de 2024

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