MyLoque Opiniões 

350
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Stay away. Purchased a lock in 12 August and its 19 October and I haven't received the order. In September,Someone claiming to be owner sent a long message saying order will be dispatched in next 48... Ver mais

Classificada 1 em 5 estrelas

I ordered a baseball bat steering wheel lock, took them about a month to ship it, they texted me that they were sorry about it taking so long and they would compensate it by giving some free stuff. O... Ver mais

Classificada 5 em 5 estrelas

Awesome product which definitely does its job of protecting your car and keeping thieves away! Plenty of personalisation choices so you will definitely find one that suits your car best. Works perfect... Ver mais

Classificada 5 em 5 estrelas

Baseball bat lock for my mk3 focus ST fit like a glove. A bit of feedback to the guys about potentially having a thicker padding to hold better, they've taken on board and maybe will adjust the inclu... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Revolutionising the Steering Lock providing unique styles in a wide range of colours!


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

350 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as opiniões

(350)

19 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Car still got stolen with T bar steering lock

Had bought the T bar steering lock, seemed okay at first even though I could clearly see it was very loose on my steering wheel (even with the padding supplied) but thought nothing of it until my car got stolen. They got in the car and drove off within seconds which implies the lock was easy to bypass, in the end was a waste of money

22 de outubro de 2024
Opinião espontânea
logótipo da MyLoque

Resposta da MyLoque

Hey Sami

As per instructions - for any loose-fitting Steering Lock, you must contact us OR not use/rely on it to protect your vehicle entirely.

Any vehicle can be stolen, with or without a Steering Lock. We are sorry to hear that your vehicle was stolen, but if you had contacted us regarding your fitment issue, we would have assisted.

Kind regards
MyLoque

Classificada 1 em 5 estrelas

Took 2 weeks to be delivered and…

Took 2 weeks to be delivered and quality not good. Can't see it staying on the wheel given a hard tug. Returned for a refund. Replaced with a Stoplock Pro which is much more substantial and scores well in testing.

20 de outubro de 2024
logótipo da MyLoque

Resposta da MyLoque

Thank you for sharing your feedback. We regret that your experience did not meet your expectations and would like to clarify the situation.

We have tried to contact you since however, you are no longer responding.

Your order was completed within our standard production timeframe of 2-7 working days, even with a slight color change that we communicated to you. Once completed, we ensured your custom Steering Lock was sent as quickly as possible.

We stand by our commitment to excellent customer service and are proud to offer all customers a warranty and hassle-free return process. When you decided the Steering Lock was not suitable for your vehicle, we promptly issued a return label and processed a full refund without hesitation, apologizing for any inconvenience caused.

While we understand that our product may not have been the right fit for you, it is disappointing to see a 1-star review after we went above and beyond to resolve your concerns. Reviews like these can unfairly impact a small business that works hard to deliver quality and service to all its customers.

If there is anything further we can do to assist you, please don’t hesitate to reach out directly.

Classificada 4 em 5 estrelas

MyLoque offers great quality locks that…

MyLoque offers great quality locks that are easy to use and a fantastic addition to car safety. Their products arrive as promised, with excellent service in dealing with delivery delays by providing updates and thoughtful extras. The custom colors are a nice touch, perfect for matching your car. Overall, MyLoque is a trusted and reliable company. 4 stars!

9 de novembro de 2024
Opinião espontânea
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Resposta da MyLoque

Thank you for the detailed review Brick - really appreciate the kind words!

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

5* Customer Sevice

Had a problem but it was sorted out, the customer service is second to none, wouldn’t hesitate to order again. Products are unique and high quality, everything is absolutely outstanding! Thank you!

17 de outubro de 2024
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Resposta da MyLoque

Thank you for the lovely review Kim - really appreciate the kind words

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Great lock

Great lock. Easy to open and close. Arrived when said, needed extra padding which was no problem to them. Well done 👍

24 de setembro de 2024
logótipo da MyLoque

Resposta da MyLoque

Thank you for the lovely review Yvonne - appreciate the kind words

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Quick service

Quick service, fast delivery good quality product

18 de setembro de 2024
Opinião espontânea
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Resposta da MyLoque

Thank you for the review Remco !

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

CANT RECOMMEND ENOUGH!!!

Had many steering loques over the years, all perfectly colour matched to my cars!! Sorted me out EVERY TIME without any issues!! Can’t recommend this company and these steering locks enough!!

6 de setembro de 2024
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logótipo da MyLoque

Resposta da MyLoque

Thank you for the lovely review Callum - really appreciate the kind words and glad to be protecting your vehicle

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Baseball bat steering loque

Had for around 6 months now and is a brilliant addition to the car to maintain safety. Easy to apply and comes in custom colours if you wish. Had a few delays with delivery as there was high demand at the time but it was dealt with brilliantly and I received frequent email updates on the status and even a little goody bag and prop lock as an apology.
Thank you 😄

2 de março de 2024
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Resposta da MyLoque

Thank you for the review Daisy - really appreciate the kind words!

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Came on time and looks perfect

Came on time and looks perfect, protects my car and looks nice compared to others

2 de setembro de 2024
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Resposta da MyLoque

Thank you for the review Harry !

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Good, unique product

Good product and custom made to colour match your vehicle makes it unique 👌 will recommend to my pals for sure

1 de setembro de 2024
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Resposta da MyLoque

Thank you for the review Alex - really do appreciate it!

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Baseball bat steering lock

Baseball bat steering lock was delivered so fast, looks awesome and gives you that extra protection, best in the game and would 100% recommend to everyone.

19 de agosto de 2024
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Resposta da MyLoque

Thank you for the review Jack !

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Great quality and gives a unique look…

Great quality and gives a unique look as it matches the car and adds the protection needed. Very happy with the product and glad to be working with the company on Instagram making content to share

15 de agosto de 2024
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Resposta da MyLoque

Thank you for the review Stephen - glad to be protecting your vehicle!

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Great service & great product

Great service from the team! Speedy delivery and the colour match on the Baseball Bat Steering Lock was spot on! Couldn't ask for better!

6 de agosto de 2024
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logótipo da MyLoque

Resposta da MyLoque

Thank you for the review Tim - glad to be protecting your vehicle !

MyLoque 🔒🖤

Classificada 5 em 5 estrelas

Baseball Bat Steering Lock

Received my baseball bat steering lock and I’m very happy with it. Had an issue with the first one but they were very quick in resolving my issue which I’m grateful for. The lock matches my car perfectly and now I can park anywhere and feel safe. Thank you ☺️

29 de julho de 2024
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Resposta da MyLoque

Thank you for the review Chloe - really do appreciate it!

MyLoque 🔒🖤

Classificada 4 em 5 estrelas

Great product !!

Great product !!! just had a small issue with the delivery but the seller went above & beyond to keep me informed, would reccomend this product in this current climate of car theft.

1 de agosto de 2024
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logótipo da MyLoque

Resposta da MyLoque

Thank you for the loverly review !

MyLoque 🔒🖤

Classificada 2 em 5 estrelas

Bad communication

Now don't get me wrong the product is amazing but the service and communication between seller and customer is awful.

So I ordered my product and I got my order confirmation email (Like a customer should). But then I about an hour later I got the shipping confirmation email. (An email to confirm with the customer that fulfilment has been compleet and the product is now with the couriour). So I thought as it was Monday they might not of been busy so they got my product through before the main rush of the week.

So I gave it 48 hours and then tried to check the tracking but it was still not active so I emailed MyLoque to find out why tracking was'nt working. Only to be told to be patiant and to give another 48 hours as the product was still in the production stage. (I did'nt mind if it was going to take a week or a month to get to me I just expected better communication as to when the products was leaving them.

I then checked the tracking on Friday and it was active but I had no email from MyLoque to confirm that it had left them (Because the shipping confirmation to CONFIRM that had been sent early so I had nothing to inform me that the product was on its way.

So don't get me wrong the product is great it's just the communication between seller informing the customer of what stage of the process the customers product is at and these emails can be automated to be sent out at the right times so it's just bad customer service.

8 de julho de 2024
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Resposta da MyLoque

Thank you for the review Simon - we had contacted you on multiple occasions. We've gradually improved our updated services, and at the time of your order - we were updating the emails being sent out.

We look forward to your next order, which will be a smoother transition!

MyLoque 🔒🖤

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