Mynamode Opiniões 83

DO NOT BUY! They profess 100% Cashmere and it is anything but that! The sweater came with no tags or markings. It is a nylon/polyester sweater that does not even look good. The customer service is unresponsive. They want you to pay for return shipping which is astronomical to China.

1 star, because will not allow no stars. This is the worst experience I have ever had with any retailer. This company are clearly not professional in any way. Unbelievably awful quality items, sent late, in awful condition. NO refund possibilities. Radio silence when try to contact. Do not make the mistake I did!!

Over a month and still waiting for delivery with no update whatsoever.Probably got scammed,but never again buying anything from any company until i checked feedbacks and reactions

I wish I had read all of these reviews before I ordered this cheap mess. I spent almost $300 and none of it was as shown. They are not responding to me at all.
Just as people are saying, this company is not UK based. The junk came from China. The site says unless they approve the return it will not be accepted. Well, it doesn't look as if I am going to get any response. Buyer beware

Read comments on the company before buying!
I regret my purchase.
The size of Men's XL jumper which I bought from this website fits a size 12 female but too long for a female. It was supposed to be made of cashmere but it is impossible to know what it is! There is no label on the garment to say what it is made of and no washing instructions or size. I will have to give it away to a charity shop as it does not fit anyone that I know.
The parcel looked suspicious as there was no paper documentation who and where it was sent from.

Ordered a coat on the 1st Feb at a cost of £52.00. Arrived on the 16th Feb. Ordered a size large but it seems more like a extra small. Also noticed that the labels inside had been cut out. I did not realise when i placed the order that the coat was coming from China. I wish i had read the reviews before ordering from this company. It is not worth the hassle and cost to return it and the quality is so poor it is only fit for the trash bin.

This is a terrible company and would warn you to not buy anything from them..... they are scammers!! I bought a coat which was supposed to be warm waterproof and stylish ... it was flimsy and of very poor quality and was not as described so I asked for a refund. They said i had to return it to an address in China and had to pay for tracking and shipping cost.. they also said that they would not give refund if the tags were not on ... the coat never had any tags on when I received it in its original package! I have emailed them several times to ask about this and have had no response !!
They clearly have no intention of giving refunds and have lied about everything and have totally mislead and conned me into buying a totally substandard item. They lead you to believe they are made in Netherlands but China is where I have been told to send it!! VERY SUSPECT !!

The item i bought just a month ago an item for £50 its already tattered these are criminals

Disgusting, order 3 coats for trying different sizes wanted to return them as stated water proof , they weren't they were cheap rubbish from china. no respsonse to numerous emails cant return now £100 down, disgrace of a "company"

Not replying to emails as the email they have
does not exist. Not heard or received anything. That's £53. Down the drain

Ik had een regenjas besteld en speciaal een grotere maat besteld, omdat je er weleens een truitje onder draagt. Veel te klein geleverd.
Meteen contact opgenomen dat de kwaliteit zeer slecht was en de jas veel te klein.
Eerst kreeg ik de tip om de jas open te dragen. Ja ja, een regenjas.
Toen ik daar niet akkoord mee ging en het adres vroeg waar de jas naartoe retour gestuurd moest worden, want een adres was nergens te vinden, kreeg ik bericht dat ze hem niet terugnamen en ik geen geld terug kreeg.
Ik had dus binnen een dag na ontvangst gereageerd, maar kreeg nul op rekest.
Schandalig, dit is pure oplichting. Koop er nooit! Wees gewaarschuwd.

My experience was similar to the other reviewers. The BBC programme Rip of Britain on Tuesday 27 Jan 2025, revealed that there are many similarly manufactured goods being sold on line, from what looks like UK sources. The website had no indication of the origin of the coat I bought. The head office was stated as being located in London. The coat I ordered was for myself with the size I am usually confident fits me (note they don't provide measurements of what their sizing actually means). The website page displaying my item detailed items could be returned without reason. Accessing their terms for return made no reference to a return to China.
The coat was far too small for me and the quality was not I expected.
After much chasing for a response to my email request for a return and providing photos to demonstrate it was in its original condition, I was eventually told I would have to return the item to China via a tracked source. Upon their receipt they would decide if a refund was due. The cost of return made it inappropriate to return. I contacted Halifax Visa to detail my experience. Their view was that the company hadn't done anything contrary to Visas rules. They did say that if I returned the goods and the costs were closed to my purchase price, they might be able to help. I wasn't prepared to take the risk of doubling my losses.

Don’t buy from them for your own peace of mind.

Ordered two jumpers. The company address is given as London so I thought they’d be okay. The tops arrived after 2 weeks, both fleece & made in China, terrible quality and nothing like the pictures. If I wanted cheap rubbish I’d have ordered from Temu for less than half the price!!

I’ve sent pics to them and received a reply but the cost of returning to China is more than what I paid for the items!!! I think they’re doing this to put people off returning items.

They’re registered as a London business so you should be able to post back to their “registered address”. I’ve started a chargeback with my credit card so the transaction is on hold until reviewed.

Wish I’d read these reviews first! I specifically ordered from them as their address is in London and the Netherlands. They’re using pics from another site to advertise too! Don’t order from them & please INITIATE A DISPUTE WITH YOUR BANK, CREDIT CARD COMPANY OR PAYPAL. They need to be stopped!!!

I purchased 2 jumpers just prior to Christmas, the quality was ok but the size was at least 2 sizes smaller than you would expect, when you look at their web site they claim to be a UK company but if they were honest and put Chinese company you would probably upsize, I have emailed for returns or exchange but have received zero response, Don't get caught out they do not have a bad rating for nothing.

Complete scam!! PLEASE DO NOT ORDER FROM THIS COMPANY!! I ordered 2 Jackets £53 each, size L, when they eventually arrived , they were of very poor quality like something you would buy from a market, and the sizing was very small more like a small with very short sleeves, I was lead to believe this company was Dutch but the jackets come from china! When I Emailed them I was told to send multiple photos before they would send the return address.
The cost to return was £33 and the post code they gave with the address had 30 at least addresses with the same post code and not one of them was the address they gave me.
I have lost £106 and decided to give the jackets to charity rather to send them to Timbuktu! So don't waist your time and money on this site!

Up date on previous review. After a lot of trouble getting an address to send jacket back through the new E.Mail address to get the refund. I'm sent an address in China. Which they expect me to pay the postage. I will be contacting Trading Standards.

Placed an order over three weeks ago that was expected on 3 Jan. Still not arrived. Tried to email them twice for a refund and email is bouncing back.

Has ANYONE had a refund from this company please ?..as stated earlier phone dosent exist.
Emails bounced back ....beyond angry 😠..any help much appreciated ..thanks

I purchased a fleece hooded jacket for £44. The quality wasn't quite befitting of the price tag, but the bigger issue was the small sizing. I'm normally an XL, so I sized up and purchased a 2XL, but it was still incredibly tight fitting.
The return process is too complex, having to email your request, they take several days to get back to you asking for additional information and photos, and then take several days more to come back to you after you provide that. And then you have to return the items to China at your own expense. The return postage cost is more than half the cost of the goods purchased, so I'm a little wary of spending that much money, not knowing if I'll actually get a full refund, a partial refund, or nothing at all.
So my recommendation would be to avoid using this company overall.