Product seems good. Well made and easy to use. Customer service assisted me with some questions. They responded to my email quickly, and were very professional. I can't talk results yet as I've only h... Ver mais
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Have only used for 4 days. Have not seen any difference yet. Willing to give this a fair chance. Use instructions were not included. I also got the gel...no instructions here either??? side of product... Ver mais
A empresa respondeu
I needed to return the product before it was used because it wasn’t the right product for my particular situation. Carlos helped guide me though the return process with kindness.
I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included;... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Informações de contacto
8 The Grn Ste R , 19901, Dover, Estados Unidos da América
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I like the red/blue light therapy
I like the red/blue light therapy. I don’t want to be on a subscription for the gel. Please stop this subscription. Never asked for it or need it!
I needed to return the product before…
I needed to return the product before it was used because it wasn’t the right product for my particular situation. Carlos helped guide me though the return process with kindness.
It was timely getting to me
It was timely getting to me. And it's easy to use. The only thing I would change is a plug for the charger, not just cord.
I had a question about the Oralux and…
I had a question about the Oralux and whether I could use it since I had once had oral surgery. I expected they would push the item but they answered my question and even suggested that I check with my dentist to make sure I could use it. I appreciate honesty like this and I would do business with them. They rate a 5-star from me.
Sincerely,
Betty
Product seems good
Product seems good. Well made and easy to use. Customer service assisted me with some questions. They responded to my email quickly, and were very professional. I can't talk results yet as I've only had the device for a few weeks. Looking forward to improvement
excellent customer service
excellent customer service, and I am using the product.
I am very happy with the gum revive with healthy teeth.
Thanks.
Mathew.

Resposta da My Oralux
Good customer service and taking care…
Good customer service and taking care of customer.

Resposta da My Oralux
It took me three or four uses before…
It took me three or four uses before the mouthpiece felt natural. I’m comfortable with it now and the ten minute shutoff works every time so I’m sticking with it.

Resposta da My Oralux
Communication very reassuring
I initially had some concerns and wanted to cancel order however they reached out to assure me that I would have option for full refund after 90 days. Then it seemed to take longer to mail they again reached out to explain time frame All communication from them was really complete and helpful and reassuring that I should just TRY it and I felt sure if I really didn't they would absolutely follow through on refund, I got it and I'm happily using

Resposta da My Oralux
Good so far
Item arrived as stated and using it every day. Time will tell if it works. Ask me in 3 months

Resposta da My Oralux
Have only used for 4 days
Have only used for 4 days. Have not seen any difference yet. Willing to give this a fair chance. Use instructions were not included. I also got the gel...no instructions here either??? side of product container reads..."Read instructions before use." ???

Resposta da My Oralux
I have just received the package and…
I have just received the package and the product looks and works as promised.

Resposta da My Oralux
I had a question before using it and…
I had a question before using it and customer service was genuinely helpful. They explained everything clearly and didn’t make the process complicated, which made getting started much easier.

Resposta da My Oralux
I keep mine beside my electric…
I keep mine beside my electric toothbrush so I don’t forget about it. That has been enough to make using it every day feel pretty automatic.

Resposta da My Oralux
Rolanda and Charlie were very helpful…
Rolanda and Charlie were very helpful and prompt in their responses.

Resposta da My Oralux
My Impressions on using the Oralux GumRevive Therapy System
I've recently started using the device. I'm still learning it, but it's comfortable, works well with the gel. It has a very tolerable time to be worn. I'm looking forward to having strong healthy gums and teeth.

Resposta da My Oralux
Tooth sensitive
Hi, I have been using the light for about 4-5 weeks every day and I feel much better, I use to feel sensitive in some of my tooth and now I feel much better , I really hope that after 4 more weeks the sensitive disappear and the gums grow.

Resposta da My Oralux
Hopeful
Four days in treatment and seems fine. Waiting for results.

Resposta da My Oralux
Question about my online order…
I had a question about my online order and was very happy at the quick response from the support team. It’s nice to have a company take care of their customers.

Resposta da My Oralux
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