My Oralux Opiniões 

Resposta da My Oralux

Há 5 dias

Thank you so much for taking the time to share this! It's wonderful to hear our support team responded so quickly to your question, that kind of prompt attention is exactly what we strive for with every customer, and we're glad it left you feeling taken care of. Just a quick tip for ongoing care: after each session, rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then wipe it with a soft cloth and a little mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

Há 5 dias

Thank you so much for taking the time to share this! It's great to hear the experience felt quick and straightforward from start to finish. Just a couple of quick tips as you get going: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time, and pairing your sessions with the GumRevive Gel is completely optional but can help enhance the results even further if you'd like to try it. If you have any questions about the product or would like more tips along the way, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's great to hear the whole process went so smoothly, from order tracking straight through to support after the sale. As you continue with your first few uses, just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We'd genuinely love to hear how things continue to go for you as you build up your routine. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's great to hear you're finding it easy to use right from the start, that's exactly the kind of experience we hope everyone has when getting started. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time without needing to keep track yourself. Also, pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to try it. We're genuinely hopeful it lives up to your expectations, and we'd love to hear how things continue to develop for you as you keep up with your routine!

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's a good sign that things are off to a positive start, and staying consistent with regular sessions tends to be exactly what helps build toward clearer results over time. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We'd genuinely love to hear how things continue to develop for you!

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's great to hear everything arrived smoothly and in such great condition right out of the box, that first impression really sets the tone for a good experience going forward. Just a quick tip as you get started: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even more over time. We'd genuinely love to hear how things go for you as you begin your routine, so please don't hesitate to keep us posted!

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's wonderful to hear that after 6 weeks of consistent use, you've already noticed less bleeding when you brush, that's a really encouraging sign of progress. To clarify your question about the gel: the GumRevive Gel is completely optional, the device is designed to work on its own without it, so you haven't been missing out on effectiveness by using it without the gel. That said, many customers do find that pairing it with the gel helps enhance the results even further, so if you'd like to continue exploring that option, it's simply an added boost rather than a requirement. Please continue with your routine as you have been, and if you have any further questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's great to hear the whole process felt so smooth from start to finish, that kind of experience really sets a positive tone before you even get to try the product itself. As you continue with your first couple of uses, just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We're genuinely optimistic this will bring you the results you're hoping for, and we'd love to hear how things continue to develop for you!

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's great to hear your order arrived so quickly, and we truly appreciate you being open to coming back in a couple of weeks to share an update on your gum health progress. Just a quick reminder as you continue: be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then let it air dry completely before storing it away, that'll help keep it in great shape. We're hopeful this brings you the great results you're looking for!

Oralux Support Team

Resposta da My Oralux

5/09/2026

Thank you so much for taking the time to share this! It's wonderful to hear the whole experience felt smooth from purchase through delivery, arriving well packed and ready to go right out of the box, that kind of first impression really matters to us. After four uses already feeling great, that's such an encouraging sign this early on, and staying consistent with your routine tends to help build on results like these even further as time goes on. We genuinely appreciate you taking the time to share such detailed feedback with us, and we'd love to hear how things continue to progress for you. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

3/09/2026

Thank you so much for taking the time to share this! It's wonderful to hear Carlos responded so quickly with clear solutions and worked with you to find the resolution that felt right for both of you, that kind of responsiveness is exactly what we strive for whenever something unexpected comes up. We'll be sure to pass along your thanks to him, we know it'll mean a lot. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

2/09/2026

Thank you so much for taking the time to share this! We truly appreciate you placing your trust in us by ordering directly, and we hope you start seeing the results you're looking for. Just a quick reminder on how it works: hold the power button for about 1.5 seconds to turn it on, and each session runs for 10 minutes before shutting off automatically, so you can simply relax and let it do its work. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

2/09/2026

Thank you so much for taking the time to share this! It's fantastic that your order arrived within 72 hours, well ahead of what you were expecting. To answer your questions, each session is designed to run for 10 minutes and will shut off automatically once complete, so that's the time to go by. As for frequency, it's recommended to use it once daily, though you can always follow any specific instructions included with your particular device. Speaking of which, the full user manual and charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

2/09/2026

Thank you so much for taking the time to share this! It's fantastic that your dental hygienist was impressed after you showed it to her, that kind of feedback from a professional really speaks volumes. We're also glad it feels comfortable in the mouth without any unpleasant taste or odor, and that you've been keeping up with it morning and evening. Just a quick note: while using it once daily is the general recommendation, using it twice a day is fine too, just be sure to give it time to recharge between sessions. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

2/09/2026

Thank you so much for taking the time to share this! It's great to hear the actual experience felt so much simpler than expected, and that straightforward routine is exactly what makes it easy to stay consistent day to day. Just a quick tip for cleaning: rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), wipe with a soft cloth and a little mild soap (avoiding toothpaste, which can scratch the surface), then let it air dry completely before storing. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

1/09/2026

Thank you so much for sharing this feedback, and we understand how frustrating it is to feel left without clear guidance right out of the box. Please don't worry, we're happy to help answer everything for you. Yes, it's recommended to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then wipe it with a soft cloth and a bit of mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. As for the GumRevive Gel, it's completely optional, the device works fine without it and there's no harm in skipping it, though many find it enhances the results. For maintenance, keeping the base unit and charging port dry and storing the device in a clean, dry space are the main things to keep in mind. Also, the full user manual and the charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.

Oralux Support Team

Resposta da My Oralux

1/09/2026

Thank you so much for taking the time to share this! It's great to hear your dentist's advice motivated you to add something extra to your home routine, that's exactly the kind of proactive approach we hope everyone takes. Sessions run for about 10 minutes and shut off automatically, so there's no need to keep track of the time yourself, it really can fit into even the busiest mornings. We'd genuinely love to hear how things continue to go for you!

Oralux Support Team

Resposta da My Oralux

1/09/2026

Thank you so much for taking the time to share this! It's wonderful to hear the sensitivity has cleared up entirely with your consistent daily 10-minute sessions, that's such a meaningful improvement to notice, and sticking with that same routine going forward is exactly what will help support your gums over the long run. Just a quick tip: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely before storing it away, that helps keep it in great condition for continued daily use. We'd genuinely love to hear how things continue to progress for you!

Oralux Support Team

Resposta da My Oralux

31/08/2026

Thank you so much for taking the time to share this! It's great to hear the shipping time turned out to be a pleasant surprise, and that you're finding the unit so easy to use right from the start. Regarding the charger, it's actually included in the box, it's tucked underneath the plastic tray where the device sits, so it may have been easy to miss at first. The only thing not included is the wall power adapter, but since it's a standard USB-C cable, you can use any USB-C charger you already have on hand, like a phone charger. We're genuinely looking forward to hearing how things look for your gums in 60 days, so please don't hesitate to check back in and let us know how it's going!

Oralux Support Team

Resposta da My Oralux

31/08/2026

Thank you so much for taking the time to share this! It's a great sign when things get off to such a smooth start, and continuing that consistency tends to be exactly what helps build toward noticeable results over time. Just a quick reminder for ongoing use: the pulsing light on the charging dock means it's actively charging, and once you see a solid light, that lets you know it's fully charged and ready for your next session. We'd genuinely love to hear how things continue to go for you as you keep using it!

Oralux Support Team