Product seems good. Well made and easy to use. Customer service assisted me with some questions. They responded to my email quickly, and were very professional. I can't talk results yet as I've only h... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Have only used for 4 days. Have not seen any difference yet. Willing to give this a fair chance. Use instructions were not included. I also got the gel...no instructions here either??? side of product... Ver mais
A empresa respondeu
I needed to return the product before it was used because it wasn’t the right product for my particular situation. Carlos helped guide me though the return process with kindness.
I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included;... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Informações de contacto
8 The Grn Ste R , 19901, Dover, Estados Unidos da América
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
4,5
Excelente
73 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
It stopped working after a month
It stopped working after a month. It didn’t charge. I have cut my losses. What a pity.
25 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you for sharing your feedback. We sincerely apologize for the inconvenience this has caused, and we understand how frustrating it must be to not have been able to fully experience the results before the device stopped charging. We'd love the chance to make this right for you, and we're happy to send a full replacement at no cost so you can properly experience everything it has to offer. Please reach out to us directly at support@myoralux.com or +1 302-603-1335 with your order details so we can get that started for you.
Oralux Support Team
The best customer service
I was in retail, customer service, for almost 40 years. I believe that your customer is by far the best that I have ever experienced.
28 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! Coming from someone with nearly 40 years of experience in retail and customer service, that kind of praise carries so much weight, and it genuinely means the world to our team to earn that recognition from someone who truly understands what great service looks like. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
The RejuvaCare Team
Excluding the must watch a video to…
Excluding the must watch a video to purchase it was good. Hope to see a notice soon.
28 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We understand the video requirement before completing your purchase wasn't ideal, and we appreciate you letting us know, we'll be sure to pass that feedback along to our team. We hope you start seeing some noticeable results soon! Just a quick tip: pairing your daily session with the GumRevive Gel is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Just received the device and it seems…
Just received the device and it seems there is a discrepancy between the advertising and the small amount of literature that comes with it. Hopefully it will help...
26 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you for sharing this feedback! We understand your concern, and we appreciate you letting us know, we'll be sure to pass this along to our team for review. Just a quick tip to help you get started: hold the power button for about 1.5 seconds to turn the device on, and each session will run for 10 minutes before shutting off automatically, so you can simply relax and let it do its work. We hope it brings you the results you're looking for, and if you have any questions about the product along the way, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help however we can.
Oralux Support Team
I like that the company doesn’t frame…
I like that the company doesn’t frame this as a reason to stop going to the dentist. That would have made me suspicious. I’m using it alongside normal brushing, flossing and checkups which seems like the sensible way to approach it.
1 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We're really glad that came across clearly, that's exactly the sensible approach we hope everyone takes with their oral care. Just a quick tip as you continue: remember to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely after each use to help keep it in great shape. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
It is workable in my schedule
It is workable in my schedule. It is so easy and it makes my gums feel better. I can see results sooner than later.
27 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We're so glad it fits so easily into your schedule and that your gums are already feeling better. Since you're seeing such great early results, here's a tip to help keep that momentum going: pairing your daily session with the GumRevive Gel can enhance the effects even further, though it's completely optional. Also, be sure to rinse the mouthpiece with lukewarm water (never hot) and let it air dry after each use to keep it in great shape. We'd love to hear how your results continue to develop!
Oralux Support Team
Worth buying from the source
I almost bought a cheaper version on eBay. Decided I’rather get the real thing directly from the source than save a few dollars on something questionable.
25 de julho de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We really appreciate the trust you placed in us by ordering directly. Here's a quick tip to help you get started on the right foot: pairing your daily session with the GumRevive Gel is optional but can enhance the results, and remember to rinse the mouthpiece with lukewarm water and let it air dry after each use to keep it in great shape. We'd love to hear how your experience goes as you continue using it!
Oralux Support Team
I just started using the product 3 days…
I just started using the product 3 days ago and like it very much. I'll be happy to share my experience with it in a few weeks from now.
26 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We're really glad you're liking it so far after just three days of use. Just a quick reminder as you continue with your routine: each session runs for 10 minutes and shuts off automatically once it's complete, so there's no need to worry about keeping track of the time yourself, you can simply relax and let the device do its work. We truly appreciate you being open to sharing an update with us in a few weeks, and we genuinely can't wait to hear how your experience continues to develop!
Oralux Support Team
Resposta da My Oralux
Thank you so much for sharing this! We're really glad you're finding it both helpful and easy to use. Just a quick tip to keep it running smoothly: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then let it air dry completely on a clean towel before storing it away. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear more about how your experience continues as you keep using it!
Oralux Support Team
Easy to use
Easy to use, I've noticed a reduction in sensitivity and redness, which i hope will stop the receeding. Id recommend this product.
10 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We're thrilled to hear you're already noticing a reduction in sensitivity and redness, and we're hopeful this continues to help with the receding as well. Just a quick tip: using the GumRevive Gel alongside your daily session is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. Thank you so much for recommending it!
Oralux Support Team
Customer service
Can't comment about the product, but the customer service is received was excellent
24 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for taking the time to share this! We're really glad the customer service experience stood out to you so positively, that means a lot to our team. Whenever you're ready to give the product a proper try, here's a quick tip to help you get started: simply hold the power button for about 1.5 seconds to turn it on, and each session will run for 10 minutes before shutting off automatically, so you can relax without needing to keep track of the time. If you have any questions about the product along the way, please don't hesitate to reach out to us, we'll be happy to help however we can. We truly hope it ends up impressing you just as much as our service did!
Oralux Support Team
Dont do it
Let me preface this by saying, my unit broke within two weeks but they DID eventually provide a full refund after many calls and emails. That having been said, my overall experience was not great.
Ships from China. Instructions reflect a lack of English comprehension, plus doesn't explain anything at all (in fact it interjects more question than answers if you read the four sentences). For example, it talks about using modes, but there are no modes...Only one 10 minute light cycle. No information on charging, cleaning, or usage is included that may be pertinent.
No charging indicator light. Non standard, magnetic charging connector. I don't think my unit was charging, not sure. A standard charging port would be a real neat idea, or at the very least, include an appropriate power brick.
Purchasing...I received multiple emails to "complete my order before it was too late", but I had already paid. It took a call to the company to know I had successfully ordered the product online. There was no up front confirmation, in fact, they try to sell you something else by throwing a long video in your face after you have already paid..so email confirmation did not arrive because I chose not to sit through their sell video. They charged me anyway. This did not feel good.
Power switch is weird. Sometimes won't turn on (you have to hold the button for some seconds). However, the switch is super sensitive to turning off, and just a gentle random touch anywhere will instantly turn it off. Annoying to put in the mouth when it is constantly trying to turn itself off. There obviously is no product testing going on here.
But does it actually do what they claim for your gums? I would say its probably snake oil, based on the shaky experience I've had....this product looks just like the Amazon "knockoff" products, yet Oralux tells you to stay away from knockoffs.
Gumrevive is also a cheap Chinese made product. So....Which is a knockoff? Do any of them work? So far, after a couple weeks, I have noticed absolutely nothing other than my time wasted fumbling around with a cheap product that stopped working after a couple weeks.
21 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this detailed feedback, and we sincerely apologize for all the inconvenience this has caused. We understand your frustration regarding the unclear instructions, the confusing checkout and confirmation process, and the sensitivity issues with the power switch making it difficult to use comfortably. We take this kind of feedback seriously, as the satisfaction of our customers is something we deeply care about, and we'll be sure to pass these concerns along to our team for review. We've already sent you an email with the resolution to your issue, so please check there for more details. Thank you for your patience as we work to make this right.
Oralux Support Team
The customer service I received from…
The customer service I received from Sofia was top notch. She took care of my issue promptly and she updated me through every step. Thank you for going out of your way to resolve my issue Sofia. I appreciate taking care of me.
22 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We're really glad Sofia took such great care of you, keeping you updated at every step until your issue was fully resolved. We'll be sure to pass along your kind words to her, it truly means a lot to our team to know she made such a positive difference in your experience. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help however we can.
Oralux Support Team
SMILE ESTEEM
I was skeptical....Soooo, here I Am investing in my Smile and Esteem....The product is Sturdy and I look forward to beautiful results smiling naturally again.
Thankssss...
22 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for sharing this! We completely understand the initial skepticism, so it means a lot that you decided to invest in your smile and confidence anyway. We're glad you're finding the product sturdy, and we truly hope it brings you the beautiful results you're looking forward to. Just a quick tip as you get started: pairing your daily session with the GumRevive Gel is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear how your results come along!
Finally received the GumRivive after…
Finally received the GumRivive after much delay and there is isn't a charge cord included to recharge it. The actual product seems to be as described but I really haven't been able to use it since receiving it just a few days ago and if I can't recharge it what's the point. I might return it because of that fact. It could use more info in the packaging also.
20 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you for sharing your feedback, and we're sorry to hear about the delay in receiving your GumRevive as well as the missing charging cord. We'll be reaching out to you by email shortly to help resolve this situation. Thank you so much for trusting us, and please know we're committed to helping you get this resolved.
Oralux Support Team
Product came very fast
Product came very fast . Easy to use Only used it 3 times so far hoping to see results soon .
21 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear your order arrived so quickly and that you're finding it easy to use right from the start. After three sessions, staying consistent with your daily routine tends to give you the best chance of seeing noticeable results soon. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Had a shipping question and got a…
Had a shipping question and got a useful reply instead of a canned answer. My order showed up two days later.
16 de julho de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the support experience felt genuine and personalized rather than generic, and that your order arrived so promptly afterward. Just a quick reminder as you get started: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
easy to stay consistent
My brother is a big believer in prevention and sent me the link after we were talking about how much dental work can cost. I thought the collagen explanation was interesting and ordered one a few days later. It has been easy enough that I haven’t missed many sessions.
7 de junho de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great that your brother's focus on prevention led you to explore this option, and that the collagen explanation resonated enough to convince you to give it a try. Staying consistent enough to rarely miss a session is exactly the kind of habit that helps build toward real results over time. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Great experience
I really appreciated all the communication I received as soon as I placed my order. I was kept up to date on the status of my order and received emails with helpful suggestions and tips. I was kept informed every step of the way until it arrived at my door. I've only been using the device for a few days but so far the experience has been very pleasant and I am hopeful that this will really benefit my gum and teeth health.
14 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear how well informed you felt throughout the entire process, from order confirmation to helpful tips along the way and updates right up until delivery. It's also great to hear the first few days have felt pleasant so far. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. We're genuinely hopeful this brings real benefits to your gum and teeth health, and we'd love to hear how things continue to go for you!
Oralux Support Team
smooth from start to finish
Nice purchase experience from start to finish. Confirmation came right away, tracking followed shortly after and my order arrived in good condition.
1 de agosto de 2026
Opinião espontânea
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the whole purchase experience felt so smooth, from quick confirmation to timely tracking updates and your order arriving in good condition. Just a quick reminder as you get started: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.