Ultra Lite Products, Inc. Opiniões 100

We purchased our first catio from My Pet Cages/Ultra Light in 2000. Over the next 25 years, that catio moved with us 3x - so easy to assemble/disassemble/assemble again. That catio was outside all those years - through hot summers with temps over 100 and 10 degree deep snow winters. Out cats loved loved sitting in that catio - they would be there for hours! When they passed away at 18yo, we decided we wouldn't have any more pets, and gave away our original catio to another cat owner in the neighborhood. BUT, the Universe had other plans for us, and less than a year later, through unfortunate circumstances, a 3yo cat joined our family. Of course, we had to have another catio for our new family member. We didn't even consider any other company or product - it was only Ultra Lite. The company has improved the product - assembly is even easier than before. And is most helpful in doing custom sizings as well. I/we highly highly recommend the company and their product!!

Easy to follow instructions, quality products, amazing customer service.

ordered from you and instead of mailing it you drove to me and hand delivered it to me personally . thought that was awesome. thank you..

Well packaged.Shipping was delayed. However Ultra Lite kept me well informed. The cat cages are sturdy and not difficult to erect. The company is easy to work with designing what you need.

The cage I ordered was delivered with alacrity when I explained I was receiving a cat very soon that needed a home. The cage itself is everything I expected from the photo. The owner helped me with questions on putting it together and was patient and kind.
As to the cat, she is not fond of being in the cage but it does help with territorial issues with my other cats.

You had what I could not get locally.

Customer Service it top notch. I was able to call, text or email anytime I had a problem. They were able to solve my issues right away. Outstanding.

The ordering process was very easy. Excellent communication and follow-up.

Outstanding customer service on replacement parts order. No matter if a large or small purchase this company always does a fantastic job!

Great customer service

rushed my order, excellent product

Great Customer Service!!!! Very helpful and knowledgeable and they do whatever they can to help you out. Glenn is exceptional!!! Thank You!

When my mother had to move into a care facility that did not allow pets, we had to move fast to accommodate her cat. I contacted Ultra Lite because they manufacture kennels used at the cat shelter where I volunteer and I am familiar with their quality products. Glen was able to expedite delivery of a kennel, which arrived quickly and went together exactly as the directions indicated they would. The only hitch was that the "pine pins" that hold the shelf floors to the frame were omitted from the parts package. They mailed those quickly. If you require a quality kennel, Ultra Lite is the way to go.

I needed some, hard to find, square pvc tubing and mypetcages.com was the only place I could source what I needed to finish my project.
The shipping was fast and on point at a great price.
The gentleman I spoke to was very helpful and kindly got my order together and shipped out next day.
I couldn’t be happier with their prompt service.

These are top rate animal cages. I have purchased 3 of them. They will last a lifetime.

Product arrived quickly. It fit the bottle drop green bags perfectly!

The cages are always the best quality, and the communication is fast. Thank you!

I ordered replacement clips for my UltraLite Enclosures and was very pleased with their immediate response to the placement of my order. This company makes very high quality products which I have been using for 21 years!