A1 quality protein. Extremely good taste. One Suggestion: pls either bring 1 serving Trial Pack of all the flavours of your protein or send it with the order. So that customer also gets to know which... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My protein app are commiting fraud as the have cancelled my confirmed order after paying in advance for the order. I placed an order around 9pm IST on 10 sep. After around 2 hr I received order cance... Ver mais
A empresa respondeu
I have saved my address, yet I need to retype my complete address everytime I need to order something. Just make it convenient by giving us an option to just add the saved address.
A empresa respondeu
I like that flavour was available But no such discount which was very disappointing because i order so many times from MP so i need a discount coupon for my next order, otherwise I’ll buy from a go... Ver mais
A empresa respondeu
3,5
Aceitável
14 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Since 2019 i love myprotein i think you…
Since 2019 i love myprotein i think you are best
9 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Customer service is pathetic and…
Customer service is pathetic and quality has degraded too much of whey. Too much price
7 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Price of the "Impact Whey Protein" is…
Price of the "Impact Whey Protein" is quite high, options to reduce the same should be explored. Also, only one flavour was available for 250g pack and "Vanila" flavour was not available for 250g pack
7 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The product I got is already expired
The product I got is already expired. Very bad.
*Order No: 752700461*
5 de julho de 2026
Resposta da Myprotein
Hi Sonu,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the expiry date of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Best supplement brand
Got a great coupon code and can get excellent creatine for very reasonable price.
5 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Improper order update on app
After the payment, the screen on the app shows that there was some error. It does not show that order was placed successfully while checking on the email. I found that there is a message about order being confirmed. This creates discrepancy and it is not a good user experience. The app screenshot should show the valid status of the order, whether it is placed or not.
5 de julho de 2026
Resposta da Myprotein
Hi,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
Laggy app which is full of bugs
5 de julho de 2026
Resposta da Myprotein
Hi,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
Kindly keep the things easy i found it…
Kindly keep the things easy i found it little confusing 😞 sorry
3 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
App hangs a lot
App hangs a lot
I did the payment still it was showing error
When i refreshed it was clear but i could see whether the order was placed or not
I found it on email
Now i want to track the order which i can’t as app is hanging
3 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Gainer cames with minimum 2.5 kg pack…
Gainer cames with minimum 2.5 kg pack it should me at least 1 kg trail pack
2 de julho de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Resposta da Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I recently ordered 2.5 kg x 2 =5kd date…
I recently ordered 2.5 kg x 2 =5kd date flavoured protien on sale. i recieved product that was about to expire in 4 months and it will take more than 4 months to finish both packets , i raised the issue with customer support . Jamie and Nonkanyiso from my protien customer support team understood my problem and intiated refund for one of the 2.5 kg packets.
The product is great, so is their customer support
29 de junho de 2026
Opinião espontânea
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Customer service was not as good as I…
Customer service was not as good as I expected. I wanted to make an amendment in my order which was not possible so I asked them to cancel my order and tell me what is the time limit for the refund but before answering the refund details, the customer support cancelled my order.
29 de junho de 2026
Resposta da Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Delivery not on time.chocalte mint is…
Delivery not on time.chocalte mint is to much minty flavour.plz reduce the mint flavour little.
16 de junho de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Website very slow and not functioning…
Website very slow and not functioning properly
27 de junho de 2026
Resposta da Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Your website if very…
Your website if very confusing......sometime it doesn't show some stuff ....that we have to search it on goggle than it drive us to ur website for that particular item .....otherwish product and service is great
27 de junho de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.