MyrklOpiniões 

Resposta da Myrkl

2/08/2023

Dear Jane

We greatly appreciate your review and thank you very much for your feedback!

We are terribly sorry to hear that you were not satisfied with Myrkl, because the satisfaction of our customers is extremely dear to us.

Myrkl is a food supplement that is intended to be used as part of a balanced diet and healthy lifestyle to feel refreshed the next day. Generally, the majority of customers are satisfied with Myrkl and recommend it to their friends and family which we consider a huge success. Among customers that are not satisfied, we identified three main points that are causing a reduced effectiveness of the product.

1. Taking only one capsule instead of two. We recommend taking two capsules to maximise efficacy.
2. Not taking Myrkl long enough before. We recommend taking Myrkl 2 hours before to give the bacteria in the formulation sufficient time to develop their full potential.
3. Trying Myrkl only once. The effect of the product becomes stronger with regular consumption, because the number of bacteria increase in the GI over time when Myrkl is consumed regularly.

Maybe you find yourself in one or more of those scenarios?

As the effect of food supplements varies from person to person unfortunately not everyone experiences the same effect. However, we want all our customer to be satisfied and thus we offer a 30 days money back guarantee. You will find all the details on our webpage in the section “return policy”.

We hope sincerely you find this useful and we would be more than happy to receive your feedback.

Kind regards,
The Myrkl team

Resposta da Myrkl

31/07/2023

Dear Ryan,

We greatly appreciate your review and thank you very much for your feedback!

We are terribly sorry to hear that you were not satisfied with Myrkl. Please note that Myrkl is a food supplement intended to be used by health-conscious adults who want to drink responsibly as part of a balanced diet and healthy lifestyle, aiming to feel refreshed the next day. It's important to note that our product is designed to be used within the consumption guidelines recommended by local health authorities.Based on your review, it seems that you might have exceeded those.

We kindly invite you to make use of our 30 days money back guarantee, you will find all details on our webpage.

We hope you find this useful and recommend to always drink responsibly!

Kind regards,
The Myrkl team

Resposta da Myrkl

26/07/2023

Dear Coralina,

We apologize for the delay in your order delivery. Unfortunately, our warehouse capabilities were affected by the recent fires in Canada, which caused unexpected disruptions in our operations. Please accept our sincerest apologies for any inconvenience this may have caused.

To make it up to you, we would like to offer you a little surprise with your order. Kindly reach out to us at myrkl@defairemedical.com with your order number, and our team will ensure you receive a special goodie as a token of our appreciation for your understanding.

At Myrkl, customer satisfaction is our utmost priority, and we are continuously working to improve our services to provide you with the best experience possible. We value your support and thank you for your patience during this challenging time.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you in any way we can.

Thank you for being a valued customer.

Best regards,

The Myrkl Team

Resposta da Myrkl

27/07/2023

Dear Derek,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the sendout of our product.

We have looked into the matter and can confirm that the sendout has been issued, and your order is on its way to you. We understand how frustrating it can be to encounter delays, and we deeply regret any inconvenience this may have caused.

Additionally, we noticed that you have left negative reviews on all three of our local pages. We kindly request you to reconsider your reviews on the other two pages, as it seems there might have been a mix-up. We believe you made the purchase from one local, and the issue has been addressed promptly.

To express our apologies for the delay and to make up for any inconvenience, we would like to offer you a little recompensation. Please reach out to us at myrkl@defairemedical.com, and our team will be more than happy to assist you further.

Once again, we apologize for any frustration or disappointment you experienced. At Myrkl, we strive to provide the best possible service to our valued customers, and we are continually working to improve our processes.

If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us directly. Your satisfaction is of utmost importance to us.

Thank you for your understanding, and we hope you enjoy your Myrkl experience.

Best regards,

The Myrkl Team