I did my order in August for six jerseys for amount of $180, until today September 25 I don't have and answer, the last email that I got from then was this "I understand your concern. I a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I did my order in August for six jerseys for amount of $180, until today September 25 I don't have and answer, the last email that I got from then was this "I understand your concern. I a... Ver mais
A empresa respondeu
Unbelievable value! Great experience from start to finish. Easy to place order, Quick delivery and fantastic jersey! Couldn’t rate highly enough. The best company out there, have used several times ov... Ver mais
From walking in the door you’re treated with the upmost respect. Went in for a mystery jersey, ended up spending 3 hours talking to the lads about football. They really are a great bunch. Shi... Ver mais
A massive shoutout to Mystique Jerseys for hooking up our 23 under-11s with the coolest end-of-season gift ever! The kids were buzzing when they saw their jerseys – top quality, awesome designs, and p... Ver mais
A empresa respondeu
We are the market leaders in genuine mystery jerseys! We have shipped to over 40 countries worldwide and have supplied over 50,000 jerseys to our customers.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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3 jerseys and a jumper were purchased. All great selections, varied styles, colours and teams. I couldn't be more delighted.
Just got my 3rd Rugby shirt from them and they delivered yet again with another kit I haven't seen being sold in shops.
Highly recommend
GREAT customer service! Any issues I have had all I did was email them first and they got back with me in a timely manner and we resolved whatever we had going on. I have purchased 15+ jerseys from Shane and he has been nothing short of pleasant to deal with. I will be ordering more in the near future and would HIGHLY recommend anyone else to also. Great product, great staff and a great company. Shane and Jason are both great to deal with.
fantastic product, jersey was absolutely brilliant. over all a great service
Amazing. Top Quailty service and products! Would recommend
WHERE TO START!
I would give a zero if I could....
First of all, I paid for 24 tracked shipping £10.00 and it didn't arrive on time, it was for my sons birthday present, after contacting Shane who runs the business he was extremely rude and defensive and i quote, he said "I can't see why your so upset" when i informed him the items hadn't arrived on time, and these were for a birthday gift.
I wasn't rude, i even stated it wasn't HIS fault but the fault of Royal Mail, but i just felt he needed to have been a bit clearer.
(can provide all emails as proof)
I ordered 7 x mystery scarf boxes, now the clue is in the title, I would have expected them to be separately packaged in a individual box, (given his brand name Mystique Jersey) How is this a mystery???
I saw another review from someone else stating this same thing for the shirts but there wasn't an option to add a box with the scarfs!!
And lastly I believe that these are NOT GENUINE scarfs they all have exactly the same labels on, from exactly the same maker and place, the labels are exactly on the same place on each scarf...
we have bought genuine scarfs before, these are not it.
HAVE PHOTOS AS PROOF.
And to add insult to injury they were just thrown in to a shipping bag, and not well packaged either I might add.
(Have photos as proof)
And lastly when I contacted him about this he called my demands (lol) (which were asking if my items were going to be delivered as they were for a gift) ENTITLED AND UNPRECEDENTED!!
I HAVE ALL EMAILS AS PROOF & NOT ONCE WAS I ENTITLED!
GUY HAS NO CUSTOMER SERVICE SKILLS!!
AVOID AT ALL COSTS THERE ARE BETTER SELLERS OUT THERE, FOR THE SAME PRICE
SEE OTHER REVIEWS FROM OTHER DISAPPOINTED CUSTOMERS, If you doubt my review.

Resposta da Mystiquejerseys
Really disappointed.
Box turned up damaged in the incorrect packaging (wasn’t branded like on website). Was informed that i would have to pay to get correct box delivered.
Wouldn’t usually care about packaging but it is a gift.

Resposta da Mystiquejerseys
Was looking for a present for my brothers 20th birthday and stumbled across this brand. Saw the premium box and said “I’ll give it a go”. Ended up arriving ahead of schedule and included a jersey, three cards, a programme from 1988! And a scarf. All very cool and unique items. Will definitely be buying one for myself this Black Friday weekend.

Resposta da Mystiquejerseys
Awful customer service. Would not recommend.

Resposta da Mystiquejerseys
Great communication ✅
Fast delivery ✅
Fantastic quality ✅
Thank you!!
Craig

Resposta da Mystiquejerseys
Couldn’t be happier! Ordered a mystery jersey as a gift for my brother and it was an absolute hit. Delivery took about 3 days, but 100% worth the wait. The quality of the jersey is top-notch and the surprise factor made it even better. We both had fun guessing which team it would be, and when he unwrapped it, his face lit up. got an la Galaxy jersey which is really cool.
Perfect for footy fans who want something a bit different and exciting. I’ll definitely be ordering again (this time for myself!). 10/10, cheers for the brilliant service and jersey!

Resposta da Mystiquejerseys
I bought 3 jerseys, one premium, and two weird and wonderful. The premium jersey was excellent, a great quality kit that looks great, with a scarf, a badge and a profile of the team. However, the weird and wonderful were neither weird or wonderful, I received two Indian Super League shirts that were pretty standard, which both had 900 rupee price tags, which is roughly £8 each, which is horrendous value for £35.
They replied saying ‘you can’t get them for cheaper in the UK’, I found both shirts on classicfootballshirts for £12.99

Resposta da Mystiquejerseys
Feel like I've been done over ordered for my son paid 43.99 (including shipping) for a Leeds rhino's one to come with still some of the label of sports direct which online is £16 I mean what a cheek 🤔

Resposta da Mystiquejerseys
Ordered a shirt and it was a little snug, paid for the return label (which netted out because I got 10% off the first purchase!), and was promptly exchanged for a new size. Then got a nice voucher for repeat custom. Super easy to deal with, great communication, and great quality shirt. Love it.

Resposta da Mystiquejerseys
A massive shoutout to Mystique Jerseys for hooking up our 23 under-11s with the coolest end-of-season gift ever! The kids were buzzing when they saw their jerseys – top quality, awesome designs, and perfect fits all around. You helped make the end of our season something they'll never forget. Legends!

Resposta da Mystiquejerseys
Every single time I receive a kit, it is absolutely spot on. I love the little extras that come with the kit as well. It is great added value. I would 100% recommend. The kits always have a write up about the club they I always find interesting as well. Very well thought out!

Resposta da Mystiquejerseys
Just received my first jersey today , very quick delivery, ordered late wednsday night and received it 8am Friday , very impressed with jersey aswell player edition kit , will defo be ordering again soon

Resposta da Mystiquejerseys
Very happy with the standard of items included in the mystery package (premium). However, considering the cost of the limited delivery options, I wasn’t happy that my 48 hour delivery parcel was delivered on the 25th despite being ordered on the 18th.
When there is little differentiation between the various companies that offer this service, timing and cost of delivery is a key differentiator so keep that in mind before purchasing.
It is appreciated that orders are fulfilled in a bespoke manner to account for specifications, rather than a generic box being sent as soon as an order is placed.

Resposta da Mystiquejerseys
The best football shirt box in the world i always get premium and u get ur moneys worth what a great company parcel comes within 48 hours and great quality shirts keep up the great work

Resposta da Mystiquejerseys
I was a bit disappointed with what I received. Paid for a premium package, but the level of content in my opinion was not to a good standard.

Resposta da Mystiquejerseys
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