VQ Opiniões 

Very impressed with service - item originally out of stock but company offered to notify me when back in stock. I have done this with a number of companies before but almost never get a reminder. Within a relatively short time I was notified with a link to the item - all good.

This is simply a superb small radio. The Quick Start Guide is most helpful in taking you through the stages of setting up all its functions. This radio looks and feels bespoke. Love it!

I needed a battery for a radio i purchased for granddaughter,I rang the company but unfortunately the battery was out of stock. The young lady was lovely but did not know when they would be back in stock. I was not happy but she said she would let me know when they were in. After a few weeks I thought I would hear nothing so started searching other companies no one had one.
However I have received an email telling me that the batteries are now in stock and actually sent me a link that let me straight in I have ordered and received the battery in just a couple of days.
To my mind this is a first class company I am so pleased with the fact the lady followed it through. With so many companies letting you down and not doing what they say they will this company stands out I will certainly search them first for anything I need.

Good looking kit. Kettle fine , check toaster in the morning.

The original radio had a slight fault. I contacted the manufacturer who were extremely helpful.
They emailed me a return label which I completed and sent the radio back. I sent them proof of posting and received a new radio a few days later.
The radio is great and I understand why Which magazine gave it a best buy.
All in all I’m very pleased with the radio and the service.

This Laura Ashley China Rose 4-slice toaster was ordered from Macy's on 7/26 and it came on 7/29. Can't ask for better service.

Answered my enquiry within a couple of hours and all communication was was handled fast. This company is so professional and punctual, I have never left feedback for any other company but I was so impressed I felt it was necessary as they sorted out my query to my total satisfaction.

Harvey Norman in Lismore
The store had the item in stock and the staff were very helpful.

I'm so pleased with the response from Victoria from the customer service team. I unfortunately broke the aerial to my radio and she has replaced it for me free of charge. A really prompt response too.

Why can't all companies be has customer

Customer service provided by Victoria is superb. I love my Monty VQ radio. Its so stylish and I like that the compact size does not take up too much space on my countertop.

We received a Monty radio as a Christmas present, to replace a portable battery operated Roberts radio, in December 2024. Since then we have been trying to get the battery from MyVQ.com to make it fully portable, but it always appears to be "sold out", so we are stuck with a "mains only" radio.
After seven months of searching, we now find that there are a number of other reviews with the same complaint, one dating back to October 2024.
Do these batteries really exist?
Richard Martin

Fast service great product

The item arrived as I was told and on time thanks.

Broken power lead, it just wore out through age. Appoached NDI to buy a new one but that was not good enough for them and they sent me a new one free of charge. The staff were so friendly and accommodating, nothing is a bother to them. Never had a better service anywhere. Oh, and the radio is good quality too!

I contacted the company requesting to purchase a replacement power cable for my much loved Monty radio. I received this today and with no charge. Excellent customer service - thank you!

Replaced a charging cable for a fairly old Monty FOC, in the past also replaced a battery FOC. Excellent service- has to be the no1 British company for product quality and customer service.

Great product choice, fast response and service. Very pleased with my order. Had a problem (fault) which was dealt with promptly and sorted. Purchased the Cath Kidston style radio. Works really well.
Enjoy seeing the photos and tempted in the future to purchase other products 🙂

Very hard to find or order rechargeable batteries that fit. Support very slow at coming back and helping.

Looks good and works well. No problems.