Shipped 48kg books from Lucknow to Doha Qatar. Quick response to queries, immediate information when shipment arrives, quality packing. Downside: only option given for credit card payment and charged... Ver mais
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Leia as opiniões dos outros
The service was outstanding—fast, seamless, and completely hassle-free. Everything worked perfectly from start to finish, and the efficiency truly exceeded my expectations. Absolutely worth every cent... Ver mais
I had an amazing experience with MyXBorder! At first I was a bit skeptical about their service, how can they provide reasonable shipment fees? I was a bit back and forth whether or not to use them. Bu... Ver mais
Exceed expectation. Best online platform to purchase items. Very interactive. Amazed with the services, very well organised and customer needs oriented. User friendly website and meet all the Ticks!... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We facilitate Shop and Ship from India to overseas. You can store and consolidate packages before shipping to save big on shipping cost. We also provide door to door international shipping services. We can purchase on your behalf if you are having issues purchasing items from Indian online e-commerce platforms. Experienced cross border shipping solution (commercial as well as personal) provider for online sellers, importers looking to import from India or exporters who are looking to ship from India to the world. We strive to provide best customer service at the best price. Get in touch with our live support by visiting our website for any queries.
Informações de contacto
Singapura
- Info@myxborder.com
- myxborder.com
4,7
Excelente
193 opiniões
Pede aos clientes que escrevam opiniões
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Resposta da MyXBorder
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with your order and for receiving broken mirrors. This is not the level of service we strive to provide.
Please reach out to our customer service team at whatApp Live support, and we will do our best to resolve this issue promptly. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services.
Thank you for your understanding, and we hope to make this right for you.
Best regards,
The MyXBorder Team
First things is amount charged for…
First things is amount charged for sending my parcel through India post was huge, that was not the genuine price. Secondly I had ordered this in July/August and order was delivered in September, still not sure why I'm receiving false update from MyXBorder.
12 de janeiro de 2024
Resposta da MyXBorder
Hello Gaurav,
Thank you for sharing your concerns. We sincerely apologize for the high shipping charges you encountered and for the delays in your order delivery. We strive to provide transparent pricing and timely updates, and we regret that we fell short in your experience.
Your feedback is invaluable, and we will review our processes to ensure better communication and pricing in the future. If you would like to discuss this further or seek a resolution, please feel free to reach out to our customer service team.
We appreciate your understanding and hope to improve your experience next time.
Best regards,
The MyXBorder Team
Shop with ease!
It was an effortless and economical process. I am using their services again.
12 de outubro de 2023
Resposta da MyXBorder
Hello Bavani,
Thank you for your fantastic feedback! We’re thrilled to hear that you found our process effortless and economical. It's wonderful to know that you’re planning to use our services again!
We truly appreciate your support and look forward to assisting you with your future orders. If you have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
The MyXBorder Team
All the information can be track and up…
All the information can be track and up to date. Even support team assist with my enquiries. Fast shipment
11 de dezembro de 2023
Resposta da MyXBorder
Hello Ricky,
Thank you for your wonderful feedback! We’re delighted to hear that you found our tracking information up to date and that our support team was able to assist you with your inquiries. It’s great to know that you experienced fast shipment as well!
Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future! If you have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
The MyXBorder Team
Prompt response and smooth process…
Prompt response and smooth process however slow action on the pending items😕…still waiting for one item to reach
2 de novembro de 2023
Resposta da MyXBorder
Thank you for your feedback! We’re glad to hear that you found our responses prompt and the overall process smooth. However, we sincerely apologize for the delay with your pending item. We understand how frustrating it can be to wait, and we appreciate your patience.
If you need any specific updates or assistance, feel free to reach out to our customer service team.
Thank you for your understanding, and we hope that we were able to sort out everything related to your delayed item. At times its the sellers who delay in shipping the items. We try to follow up as much we can.
Best regards,
The MyXBorder Team
Great and quick service
Great and quick service. Need to be more transparent in pricing and 24x7 customer service to reach for any queries.
30 de outubro de 2023
Resposta da MyXBorder
Hello Amindra,
Thank you for your positive feedback! We’re thrilled to hear that you had a great and quick service experience. Your suggestions regarding pricing transparency and 24/7 customer support are invaluable, and we appreciate you bringing them to our attention.
We are continuously working to improve our services, and your input will help us enhance the overall experience for our customers. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for your support, and we look forward to serving you again!
Best regards,
The MyXBorder Team
Resposta da MyXBorder
Hello Raj,
Thank you for your fantastic feedback! We’re delighted to hear that you had a great experience with our service and that you would highly recommend us. Your support means a lot to us!
We look forward to assisting you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
The MyXBorder Team
Smooth transaction
Smooth transaction and good communication. I opted for the shop and ship process and the item was purchased quickly and then shipped to the UK quickly.
2 de novembro de 2023
Resposta da MyXBorder
Hello Mrs Kelly Knight,
Thank you for your wonderful feedback! We’re thrilled to hear that you had a smooth transaction and appreciated our communication throughout the shop and ship process. It’s fantastic to know that your item was purchased and shipped quickly to the UK.
Your satisfaction is our priority, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!
Best regards,
The MyXBorder Team
The service was first class.
2 de novembro de 2023
Resposta da MyXBorder
Thank you for your fantastic feedback! We’re thrilled to hear that you experienced first-class service with us. Providing exceptional support is our top priority, and it’s wonderful to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!
Best regards,
The MyXBorder Team
It was really easy
It was really easy, the team was really responsive and answered all queries professionally.
This was my first time using the service and alhad a really good experience
29 de outubro de 2023
Resposta da MyXBorder
Hello Tejas,
Thank you for your wonderful feedback! We’re delighted to hear that your first experience with us was easy and that our team was responsive and professional in addressing all your queries.
Your satisfaction is our priority, and we’re thrilled to know we made a positive impression. We look forward to serving you again in the future! If you have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
The MyXBorder Team
very good service
30 de outubro de 2023
Resposta da MyXBorder
Dear Amy,
Thank you for your positive feedback! We’re thrilled to hear that you found our service to be very good. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!
Best regards,
The MyXBorder Team
Very good service and prompt update of…
Very good service and prompt update of the status. Product delivered safely and nicely packed .
29 de outubro de 2023
Resposta da MyXBorder
Thank you for your kind words! We’re delighted to hear that you experienced very good service and received prompt updates on your order status. It’s great to know that your product was delivered safely and nicely packed.
Your satisfaction means a lot to us, and we appreciate your feedback. We look forward to serving you again soon!
Best regards,
The MyXBorder Team
Online shopping in India made easy with MyXBorder
Communication throughout the entire ordering and shipping experience was great. I received my items within 5 business days of making payment for the shipping.
30 de setembro de 2023
Resposta da MyXBorder
Dear Surya,
Thank you for your wonderful review! We’re thrilled to hear that our communication during the ordering and shipping process met your expectations. It’s fantastic to know that you received your items within 5 business days of payment.
Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you with your future shipping needs!
Best regards,
The MyXBorder Team
On-time delivery as promised
On-time delivery as promised. No delays, secured payments, no damages to the goods couriered.
30 de setembro de 2023
Resposta da MyXBorder
Dear Sangeetha,
Thank you for your fantastic feedback! We’re delighted to hear that we delivered your items on time and without any delays. Ensuring secure payments and safe delivery of your goods is our top priority, and it’s great to know that we met your expectations.
We appreciate your support and look forward to serving you again in the future!
Best regards,
The MyXBorder Team
I like on time delivery just need to…
I like on time delivery just need to take care a bit of packing .
7 de setembro de 2023
Resposta da MyXBorder
Dear Noor,
Thank you for your valuable feedback! We’re glad to hear that you appreciate our on-time delivery. We take your comments about packing seriously and will work on improving this aspect of our service. Your satisfaction is important to us, and we’re committed to enhancing your experience in the future.
If you have any more suggestions or concerns, please feel free to reach out!
Best regards,
The MyXBorder Team
I've used MyXBorder recently to ship…
I've used MyXBorder recently to ship few items to Canada. The service was professional and smooth with fast responses to my questions and updates along the process. I definitely recommend them.
8 de setembro de 2023
Resposta da MyXBorder
Dear Vlad,
Thank you for your wonderful feedback! We’re thrilled to hear that your experience with MyXBorder was professional and smooth. Our team strives to provide fast responses and keep our customers updated throughout the shipping process. Your recommendation means a lot to us, and we look forward to assisting you with your future shipments!
Best regards,
The MyXBorder Team
Not transparent or honest
Whilst I received the items I had ordered, there was more than o e occasion this company tried to overcharge me, firstly on the items they purchased on my behalf, secondly on shipping. The process was extremely frustrating due to this, and I shall never use the company again.
8 de setembro de 2023
Resposta da MyXBorder
Dear Sanj,
Thanks for using our services.
Regarding additional charges, please note that all the information of additional charges are mentioned at our website.
https://myxborder.com/faqs
We have additional service fee for all the purchase we made on behalf of customer. As this upfront payment and customer have option to procced or not.
Thanks for using our services.
Sincere. Good job 👍
Sincere, credible, Honoured the commited delivery times. Overallgood customer service and communications!! Nihal USA.
1 de setembro de 2023
Resposta da MyXBorder
Hello Nihal,
Thank you for taking the time to share your experience! We are thrilled to hear that you found our service to be sincere and credible. It’s our priority to honor our committed delivery times, and we’re glad that our efforts in customer service and communication met your expectations.
Your feedback inspires us to continue delivering the best for our customers. We look forward to serving you again soon!
Regards
The MyXBorder Team
Timely Delivery
It was really great 2nd experience with MyXBorder. I bought products from Flipkart to Singapore.
Smooth and effortless journey 👍
Great team MyXBorder👍
27 de agosto de 2023
Resposta da MyXBorder
Hello Suvendu,
Thank you for your wonderful feedback! We’re thrilled to hear that your second experience with MyXBorder was great and that you found the journey smooth and effortless while purchasing from Flipkart to Singapore.
Our team is dedicated to providing excellent support, and it’s fantastic to know that we met your expectations. We look forward to assisting you again in the future!
Best regards,
The MyXBorder Team
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