Fantastic aftercare service .. above and beyond. Alex couldn’t be more polite, helpful and reassuring, really put my mind at ease and resolved my issue promptly. The products themselves though... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Yet again , no communication after a return , paused on clear pay , it take weeks and week to get a return after you send it back . Dresses used to be amazing , used to come in a beautiful box , with... Ver mais
Very beautiful dresses. However, they weren’t exactly what I was looking for or not any more available in the right size. Therefore, I returned all of them and waited for my refund almost a month. The... Ver mais
A empresa respondeu
Je suis absolument ravie de mon achat chez Nadine Merabi. J’ai commandé la robe Marilyn noire et elle est tout simplement magnifique. La robe est exactement conforme aux photos, ce qui est assez ra... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
LUXURY WOMEN'S READY-TO-WEAR
Informações de contacto
Statham House, Suit a1, first floor, M32 0FP, Manchester, Reino Unido
- hello@nadinemerabi.com
- nadinemerabi.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Alex was so much help and incredibly…
Alex was so much help and incredibly kind through our problem solving process. I absolutely love Nadine Merabi and their gorgeous, quality clothing and now I’m a huge fan of their exceptional customer service too!

Resposta da NADINE MERABI
I would give these clothes a 10, not 5!!!!
I would give these clothes 10 stars if I could. In purchase the Charlotte pants, the Faye top and the Pippa top. The materials are gorgeous and heavy, very made. I need to shorten the pants because i am a shorty! Both of the tops are so gorgeous that I am going to keep both but need to exchange the Faye for a S! I’m wearing that outfit for my daughter’s wedding because I hate really traditional mother of the bride dresses! Gorgeous quality!

Resposta da NADINE MERABI
I left a one star review 2 days ago due…
I left a one star review 2 days ago due to not being able to cancel : dresses that were 6 weeks overdue. They have rectified this with allowing me to cancel and a full refund. Fair is fair. Their customer service is fast and very nice. It was a little painful re shipping and trying to cancel but all up I’m happy now. I’ll be wearing my jumpsuit that did arrive with pleasure. Thank you.

Resposta da NADINE MERABI
Customer service is excellent
Customer service is excellent! I emailed when my rewards discount wasn’t automatically applied at checkout and the team sorted super quickly.
They even emailed later to check everything was sorted and that I was happy.

Resposta da NADINE MERABI
Fantastic customer service
I absolutely love the dress and jumpsuit i bought, both are beautiful quality. I had so maybe amazing compliments about the jumpsuit when I wore it.
I had an issue with the jumpsuit which I reported and Alex has immediately resolved this. Fantastic customer service!

Resposta da NADINE MERABI
Great customer service- quick & problem resolved!
Great customer service! Thank you Alex! Love Nadine Merabi!

Resposta da NADINE MERABI
Excellent customer services support
Excellent customer services support, and outstanding quality of products. Would highly recommend

Resposta da NADINE MERABI
Amazing customer service
Amazing customer service. Alex was so helpful with my bridal outfit making it perfect and on time. The fit is amazing. I will definitely be ordering again and highly recommend.

Resposta da NADINE MERABI
Alex is the best!
I only give this rating because of Alex. Alex is wonderful to work with ! Always responsive and working towards a solution no can’t say the same for others who respond to my inquiries. Thank you to Alex!

Resposta da NADINE MERABI
Elegance and beauty!
The quality of fabrics, elegance beautiful design. When I look through Nadine Merabis website each item whether it’s a dress or a jumpsuit is wonderful and desirable. This is very rare to love almost every item in the shop! My first order 5 items in size 8 were perfect around the waist and hips but could not zip them up all the way to the top so had to exchange all bar one Laura dress in white. The help I received from Alex was amazing. The return procedure was slightly complicated but he helped me out very kindly with quick responses. I already received one dress Safron in size S/M on the same day I was returning the other things. Yes the clothes are slightly pricey but they definitely worth especially for big occasions like wedding and hen parties! Highly recommend and definitely will purchase more in the future.

Resposta da NADINE MERABI
Alex is absolutely amazing!
Alex is absolutely amazing!! Helped me with all of my questions and responded to quickly! I am so grateful!

Resposta da NADINE MERABI
I had a great experience with this brand
I had a great experience with this fashion brand. I ordered a dress and ran into a small issue while placing my order, so I contacted support in the evening. I was genuinely surprised by how quickly they responded and helped me resolve everything. The service was fast, efficient, and very friendly. Because of this excellent support, I’m happy to give five stars!

Resposta da NADINE MERABI
Amazing quality & customer service from…
Amazing quality & customer service from the team. Returning customer . Thank you!!

Resposta da NADINE MERABI
Excellent customer service
Excellent customer service. Beautiful dress. I would highly recommend.

Resposta da NADINE MERABI
Slow at refunding
I ordered 3 dresses which arrived quickly which was great, however the process of getting a refund is time consuming it’s very long. I’ve never had this wait before as they’re normally pretty good.
Customer services reply quickly which is great, but they need to speed refunds up, as it puts you off ordering in the future

Resposta da NADINE MERABI
Phenomenally Beautiful Dresses!
I am a physician in the United States of America in Boston, MA who just celebrated her 25th year on staff as a Neonatologist caring for the most fragile members of our society: extremely premature infants and critically ill full term newborns. Since silver is the color for 25th year wedding anniversaries, I thought it appropriate to wear silver. When my friend Dr. Jane Woo told me that I must wear Merabi, I understood what she meant after I visited your website for the first time! OMG, your dresses are truly fabulous! I went with your Lucia Silver dress and I was the talk of the party! Wearing your dress just made me feel so very special!
Thank you for making us everyday women feel beautiful for the most special celebrations of our lives! Alex from Customer service is always so wonderful to me when I email for absolutely anything!

Resposta da NADINE MERABI
J'ai eu un problème avec une carte…
J'ai eu un problème avec une carte cadeau et le service client a été exceptionnel ! A l'écoute et attentif, Miranda et Alex de chez NM ont clairement surpassé mes attentes liées à mon problème ! Merci énormément !

Resposta da NADINE MERABI
Top quality and great team.
Top quality and great team.. absolutely recommend!

Resposta da NADINE MERABI
I dealt with Alex who I could not thank…
I dealt with Alex who I could not thank enough. The help and support given was next to none and I will definitely be ordering from Nadine Merabi again in the future.
Thanks again Alex

Resposta da NADINE MERABI
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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