Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic aftercare service .. above and beyond. Alex couldn’t be more polite, helpful and reassuring, really put my mind at ease and resolved my issue promptly. The products themselves though... Ver mais

Classificada 1 em 5 estrelas

Yet again , no communication after a return , paused on clear pay , it take weeks and week to get a return after you send it back . Dresses used to be amazing , used to come in a beautiful box , with... Ver mais

Classificada 5 em 5 estrelas

Very beautiful dresses. However, they weren’t exactly what I was looking for or not any more available in the right size. Therefore, I returned all of them and waited for my refund almost a month. The... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Je suis absolument ravie de mon achat chez Nadine Merabi. J’ai commandé la robe Marilyn noire et elle est tout simplement magnifique. La robe est exactement conforme aux photos, ce qui est assez ra... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

LUXURY WOMEN'S READY-TO-WEAR


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful clothes

29 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Hannah,

Thanks for your kind words. We are sure you look amazing in your Merabi!

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Alex was so much help and incredibly…

Alex was so much help and incredibly kind through our problem solving process. I absolutely love Nadine Merabi and their gorgeous, quality clothing and now I’m a huge fan of their exceptional customer service too!

29 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi there!

Thanks so much for taking the time to share your feedback. We are so happy to hear that Alex was able to assist and can't wait to see you back again soon.

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

I would give these clothes a 10, not 5!!!!

I would give these clothes 10 stars if I could. In purchase the Charlotte pants, the Faye top and the Pippa top. The materials are gorgeous and heavy, very made. I need to shorten the pants because i am a shorty! Both of the tops are so gorgeous that I am going to keep both but need to exchange the Faye for a S! I’m wearing that outfit for my daughter’s wedding because I hate really traditional mother of the bride dresses! Gorgeous quality!

26 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Jamie,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

I left a one star review 2 days ago due…

I left a one star review 2 days ago due to not being able to cancel : dresses that were 6 weeks overdue. They have rectified this with allowing me to cancel and a full refund. Fair is fair. Their customer service is fast and very nice. It was a little painful re shipping and trying to cancel but all up I’m happy now. I’ll be wearing my jumpsuit that did arrive with pleasure. Thank you.

27 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Michelle,

We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Customer service is excellent

Customer service is excellent! I emailed when my rewards discount wasn’t automatically applied at checkout and the team sorted super quickly.
They even emailed later to check everything was sorted and that I was happy.

24 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Ann,

Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
 
Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Fantastic customer service

I absolutely love the dress and jumpsuit i bought, both are beautiful quality. I had so maybe amazing compliments about the jumpsuit when I wore it.
I had an issue with the jumpsuit which I reported and Alex has immediately resolved this. Fantastic customer service!

23 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Amy,

Thank you for the awesome review! We’re so happy to hear you had a good experience. We hope to keep exceeding your expectations!  

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Great customer service- quick & problem resolved!

Great customer service! Thank you Alex! Love Nadine Merabi!

23 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Fran,

We sincerely appreciate you taking the time to share your positive experience. It’s always rewarding to hear from satisfied users like you. Thank you for your support!
 
Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Excellent customer services support

Excellent customer services support, and outstanding quality of products. Would highly recommend

22 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Paula,

We truly appreciate your kind words and the time you took to share them. It's always encouraging to hear that our efforts are making a difference. Thank you again! 

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service. Alex was so helpful with my bridal outfit making it perfect and on time. The fit is amazing. I will definitely be ordering again and highly recommend.

21 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Kaitlyn,

Many thanks for your positive review. We're grateful for your support and pleased that we could provide a service you’re happy with. We look forward to seeing you shopping with us again in the future.

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Alex is the best!

I only give this rating because of Alex. Alex is wonderful to work with ! Always responsive and working towards a solution no can’t say the same for others who respond to my inquiries. Thank you to Alex!

21 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Elegance and beauty!

The quality of fabrics, elegance beautiful design. When I look through Nadine Merabis website each item whether it’s a dress or a jumpsuit is wonderful and desirable. This is very rare to love almost every item in the shop! My first order 5 items in size 8 were perfect around the waist and hips but could not zip them up all the way to the top so had to exchange all bar one Laura dress in white. The help I received from Alex was amazing. The return procedure was slightly complicated but he helped me out very kindly with quick responses. I already received one dress Safron in size S/M on the same day I was returning the other things. Yes the clothes are slightly pricey but they definitely worth especially for big occasions like wedding and hen parties! Highly recommend and definitely will purchase more in the future.

13 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Magdalena,

We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Alex is absolutely amazing!

Alex is absolutely amazing!! Helped me with all of my questions and responded to quickly! I am so grateful!

18 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Niousha,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

I had a great experience with this brand

I had a great experience with this fashion brand. I ordered a dress and ran into a small issue while placing my order, so I contacted support in the evening. I was genuinely surprised by how quickly they responded and helped me resolve everything. The service was fast, efficient, and very friendly. Because of this excellent support, I’m happy to give five stars!

17 de abril de 2026
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logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Juli,

We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Amazing quality & customer service from…

Amazing quality & customer service from the team. Returning customer . Thank you!!

16 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Zara,

Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
 
Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Beautiful dress. I would highly recommend.

18 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Shelly,

We sincerely appreciate you taking the time to share your positive experience. It’s always rewarding to hear from satisfied users like you. Thank you for your support!
 
Best wishes,
NADINE MERABI team

Classificada 3 em 5 estrelas

Slow at refunding

I ordered 3 dresses which arrived quickly which was great, however the process of getting a refund is time consuming it’s very long. I’ve never had this wait before as they’re normally pretty good.
Customer services reply quickly which is great, but they need to speed refunds up, as it puts you off ordering in the future

18 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Rachel,

Thanks for your feedback.

I can see that we emailed you yesterday to advise that your return has been delivered, but has not yet been processed. Please allow up to 7-10 business days as per the returns policy and we will get it processed as soon as possible for you.

We will ensure we get this resolved for you!

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Phenomenally Beautiful Dresses!

I am a physician in the United States of America in Boston, MA who just celebrated her 25th year on staff as a Neonatologist caring for the most fragile members of our society: extremely premature infants and critically ill full term newborns. Since silver is the color for 25th year wedding anniversaries, I thought it appropriate to wear silver. When my friend Dr. Jane Woo told me that I must wear Merabi, I understood what she meant after I visited your website for the first time! OMG, your dresses are truly fabulous! I went with your Lucia Silver dress and I was the talk of the party! Wearing your dress just made me feel so very special!
Thank you for making us everyday women feel beautiful for the most special celebrations of our lives! Alex from Customer service is always so wonderful to me when I email for absolutely anything!

17 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Diana,

We truly appreciate your kind words and the time you took to share them. It's always encouraging to hear that our efforts are making a difference. Thank you again! 

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

J'ai eu un problème avec une carte…

J'ai eu un problème avec une carte cadeau et le service client a été exceptionnel ! A l'écoute et attentif, Miranda et Alex de chez NM ont clairement surpassé mes attentes liées à mon problème ! Merci énormément !

15 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Sarah-Amirah,

Many thanks for your positive review. We're grateful for your support and pleased that we could provide a service you’re happy with. We look forward to seeing you shopping with us again in the future.

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

Top quality and great team.

Top quality and great team.. absolutely recommend!

3 de março de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Adele,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Classificada 5 em 5 estrelas

I dealt with Alex who I could not thank…

I dealt with Alex who I could not thank enough. The help and support given was next to none and I will definitely be ordering from Nadine Merabi again in the future.

Thanks again Alex

16 de abril de 2026
Opinião espontânea
logótipo da NADINE MERABI

Resposta da NADINE MERABI

Hi Faye,

Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
 
Best wishes,
NADINE MERABI team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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