Nalog.nl B.V. Opiniões 

146
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Написала запитання у живий чат, прийшов якийсь «Алєксєй Нос», нічого не прочитав не відповів толком. Писала українською - висновок: алєксєй нос руснявий тіп який просто не захотів нічого відповідати у... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Absolutely disaster. I ordered the service of filling "M" declaration at end of Feb. It's 3rd of April and it's still not ready. Support doesn't answer me for the last 3 days. Today, I received a draf... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Be ready, that you are paying only for consult and help with fiiling in omnly the declaration, if your refund is 0, you already paid 85euro, just for filling up the form, And when you think that it wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Заказавыли консультацию у Юлии по сложным случаям налогооблажения физ особ, так как недавно переехали из Украины и имеем ФОП и другие доходы там. Юлия очень подробно и понятно ответила на все наши воп... Ver mais

Informações sobre a empresa

  1. Consultor
  2. Consultor financeiro
  3. Empresa de advocacia
  4. Especialista fiscal
  5. Serviço de declaração de impostos

Escrito pela empresa

Nalog.nl is a team of experts in taxation, accounting, law, business, and migration in the Netherlands. We are ready to assist you with one-time tasks for individuals (such as filing tax returns, applying for subsidies, or obtaining a residence permit) as well as providing comprehensive support for individual entrepreneurs and companies.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(146)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointing hiring process

I had a disappointing experience with this company’s hiring process.
After applying for a position, I was contacted a few weeks later and invited to an introductory call with a company representative. The conversation itself was pleasant and left a positive impression.
After the call, I was given a test assignment, which was described as taking approximately 45 minutes. In my experience, however, the task required significantly more time. Rather than a short, focused legal question, it involved preparing a broader legal analysis covering multiple possible scenarios. Due to the scope and level of detail required, completing the assignment took closer to a full working day.
I submitted the assignment within the given deadline. After 12 days without any response, I sent a follow-up message, but I did not receive a reply. At the time of writing, it has been almost a month since I submitted the test assignment, and I still have not received any feedback or acknowledgment.
Given the level of effort expected from candidates, the lack of communication was disappointing. Even a brief acknowledgment or a short update would have been appreciated.
I cannot comment on the company’s work beyond this hiring process. However, based on my own experience as a candidate, this was a disappointing recruitment process.

4 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Руснявий «консультант» який не дає відповідей

Написала запитання у живий чат, прийшов якийсь «Алєксєй Нос», нічого не прочитав не відповів толком. Писала українською - висновок: алєксєй нос руснявий тіп який просто не захотів нічого відповідати українкі) Ніякого толку від цього сайту

25 de setembro de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Дякуємо вам за відгук. Прийміть наші щирі вибачення за недостатню підтримку та негативний досвід, який ви отримали при спілкуванні з нашим віддаленим співробітником. За результатами внутрішньої перевірки були прийняті необхідні заходи, і Олексій Ніс більше не є співробітником нашої компанії. Ми продовжуємо працювати над підвищенням якості сервісу, щоб запобігти подібним ситуаціям у майбутньому. Дякуємо вам за розуміння та наданий зворотний зв'язок.

Classificada 5 em 5 estrelas

Я з України

Я з України, находжусь під тимчасовим захистом в Нідерландах. Замовляла повернення налогу через nalog.nl . Гроші прийшли, консультанти ввічливі , завжди відповідають вчасно на питання. Рекомендую, краще заплатити більше але надійно

20 de junho de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Classificada 5 em 5 estrelas

Nalog.nl - Reliable and Efficient Tax Services

I have been using the services of nalog.nl for three years now. They handle all my taxes and business-related matters flawlessly. All reports are submitted on time, and they respond to all my questions promptly and in great detail. Their services are definitely worth the cost.

30 de maio de 2023
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Classificada 5 em 5 estrelas

Спасибо за ваш труд

Спасибо за ваш труд. Немного бы улучшить работу личного кабинета,но это и хорошо когда есть к чему стремиться и быть совершенными!

1 de maio de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Classificada 1 em 5 estrelas

This was the most stressful tax…

This was the most stressful tax declaration I've ever experienced and the worst service I've ever received. The process was riddled with constant errors, and I had to repeatedly point out mistakes in the declaration. The consultants couldn't even accurately copy-paste amounts from supporting documents into the declaration. After three rounds of error-checking, I received a declaration with completely incorrect amounts because, in the final version, they decided to allocate 100% of the tax reimbursement to me, ignoring my partner's 50%. This was for the simplest tax declaration with a single income source. To top it all off, today they sent me someone else's declaration! Mine was apparently shared with another person. It's insane! Data confidentiality is nonexistent!
Edit: my order is P76425. Hope that can help you to follow up the quality.

27 de maio de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

We are very sorry that your experience with us has been negative. Please send your order number to info@nalog.nl so that we can conduct an internal review of your declaration.
We would like to note that the file with another person’s declaration, which you received, was password-protected, and you were unable to open it. We take data privacy issues extremely seriously and have already taken measures to ensure that such incidents do not happen again.

Classificada 3 em 5 estrelas

the company does not pay attention to the details

I have not interacted with the company much so far, only made a simple declaration. However, even during this time there have been a few minor problems that negatively affect the impression and raise doubts about further co-operation. For example, my paid application for the preparation of the declaration was not taken into work for a very long time, until I reminded about it. The request for counselling was not processed at all, and it lost its relevance in the end. Then in the letter with the final declaration came two files belonging to other people. All of this is not critical, but such small things make one feel that the company does not pay attention to the details that are so important in this field.
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Пока мало времени взаимодействовал с компанией, только делали простую декларацию. Однако даже за это время возникло несколько мелких проблем, которые негативно влияют на впечатление и возникают сомнения о дальнейшем сотрудничестве. Например, мою оплаченную заявку на составление декларации очень долго не брали в работу, пока я сам не напомнил о ней. Заявку на консультрацию вообще не обработали, и она потеряла свою актуальность в итоге. Потом в письме с итоговой декларацией пришли два файла, пренадлежащих другим людям. Это все не критично, но из таких мелочей складывается ощущение, что в компании не удиляется внимание деталям, которые так важны в этой сфере.

27 de maio de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Thank you for your feedback; we are very sorry that your interaction with us was less than ideal.
We understand that even minor mistakes can negatively impact the experience, especially in such an important area as tax declarations. Your comments will help us improve our processes.
Please send your order number to info@nalog.nl so that we can conduct an internal review of your declaration.

We would also like to note that the file with another person’s declaration, which you received, was password-protected, and you were unable to open it. We take data privacy issues extremely seriously and have already taken measures to ensure that such incidents do not happen again.

Classificada 5 em 5 estrelas

Definitely worth it

Filed documents with nalog nl already twice and intend to use their help in the future as well. I tried to do it myself but decided to rely on professionals after all

27 de maio de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Classificada 5 em 5 estrelas

Professional and client friendly adviser

I have had my first consult this week and feel totally satisfied afterwords. I found my adviser professional, knowledgibale and client supportive. All my questions were answered accurately what had helped me to make important decisions for my business plans.

13 de março de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Classificada 2 em 5 estrelas

They are working if you control them

I filed my taxes through them 2 times. The first time everything was OK, the second time it was very bad.
I was not notified when the tax return was sent. The declaration was sent with errors - the tax refund was missed by approximately 2,000 euros. When I realized that they had made a mistake in the calculations, I asked them to correct it. They didn’t answer the email, I wrote to Telegram. After this they agreed that there was a mistake. They told me that they had fixed it and sent everything to the tax office. In fact, no, the tax office did not receive the updated version. Only the second time they managed to send it so that the tax office received everything.
As a result, I ordered the service, paid for it, and then had to recalculate everything myself and control that the company did what it signed up for. Next time I'll try to do everything myself or go to another company.

17 de abril de 2023
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

We are very sorry that your experience with us was unsatisfactory.
We understand that mistakes and communication issues can negatively affect the overall impression, especially in such an important area as tax declarations. Your feedback will help us improve our processes.
We appreciate your comments and are ready to look into the situation in detail. Please send your order number to info@nalog.nl so that we can conduct an internal review and discuss possible solutions.

Classificada 1 em 5 estrelas

Fraud company

4 de janeiro de 2024
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Please send your order number to info@nalog.nl. We will conduct an individual review of your order, identify the reasons for what happened, and do everything necessary to rectify the situation.

Classificada 5 em 5 estrelas

Отличный семинар

Отличный семинар! Много полезной информации. Огромное спасибо Светлане и ее команде! Благодаря им гораздо легче привыкать к новой стране.

24 de agosto de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Do use them if you have complicated case

The last declaration when I left the Netherlands they did terrible and wrong, which was fully recalculated by the NL Tax Service, I spent so much time to investigate what is wrong with the declaration, calling to the tax service. So I would not recommend them for complicated cases when you have income from several EU countries.

25 de outubro de 2022
Opinião espontânea
logótipo da Nalog.nl B.V.

Resposta da Nalog.nl B.V.

Dear Lighter, thank you for taking the time to leave a review about our company.

We highly value the trust placed in us, so it's important for us to understand what exactly happened with your declaration and why you had to spend your personal time on it.

Unfortunately, we had not received any feedback from you regarding the issues with your declaration prior to this.

We ask you to email us at info@nalog.nl, indicating your order number, so that our tax consultant can identify the order and conduct an audit of your declaration.

Following the audit, the tax consultant will contact you and suggest possible solutions to the arisen issues.

Thank you for your understanding, and we look forward to your response.

Sincerely,
Nalog.nl

Classificada 5 em 5 estrelas

Professional Service for Tax Returns

Professional Service for Tax Returns
I recently used this service to handle tax returns for both me and my wife. The process was smooth, efficient, and completely stress-free. We plan on using their services again in the future

13 de abril de 2023
Opinião espontânea

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