Well built but very impractical!! It's simply too hard to get a card out without taking all the cards out and then trying to find the right one. Not at all practical when you're at the checkout with p... Ver mais
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Well built but very impractical!! It's simply too hard to get a card out without taking all the cards out and then trying to find the right one. Not at all practical when you're at the checkout with p... Ver mais
A empresa respondeu
I ordered a wallet for my son for his first bank card, having got one myself in carbon I went for a red aluminium since he is into Spider-Man. And although aluminium maybe be considered the base mode... Ver mais
A empresa respondeu
Placed an order with NANO. Got a email saying it had been dispatched and then realised I had forgotten to add the engraving part on my order. Contacted the sales email address (Barnaby) and they mana... Ver mais
A empresa respondeu
✅ Presentation ✅ durability ✅ Quality ✅ Speedy Delivery ✅ Discreet packaging for gift ordering ✅ On point customer service for when you get your order wrong (like I did) Absolutely... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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The decision was between the Ridge wallet and Nano. Emailed both with the same query. Got a friendly personalised response from Nano within hours and 3 days later a standard response from the Ridge. Visually, the two products look identical with the only difference being the Ridge logo is engraved. Decided on Nano.
Got my Nano within two days with the tracking number, followed by a personalised email and a complementary spare part.
Amazing customer service.
Amazing delivery service- even the external postal packaging is unusual and cool.
Amazing product.
I hope they can keep up this superb customer experience.

Resposta da Nanowallets
I broke my wallet and for a minimal cost was supplied with replacement parts. Excellent customer service. Thanks again Barnaby.

Resposta da Nanowallets
I visited the site wanting a new wallet for an upcoming holiday, I had a few questions and not long to go until I missed the cutoff for next day delivery.
Phoned up to ask my questions and was even assured on the phone without promoting that it would definitely arrive tomorrow if I ordered the colour I wanted straight away.
Excellent customer service, excellent packaging & an absolutely beautiful wallet. I'm really happy with my purchase and I will not be purchasing one from any other company again.
Highly recommended. They are definitely so highly rated on here for a reason.
Thanks again

Resposta da Nanowallets
Have bought two wallets from them and have been very satisfied with the communication and speed of delivery both times. My most recent wallet developed a small rip on the cash strap and when I spoke to the company they have sent me a replacement without fuss, and their communication again throughout has been excellent. Would recommend them and would use again; very happy.

Resposta da Nanowallets
Apprehensive at first about switching up my wallet to a cardholder type. Been loving it so far, had it just over the month still looks great and reduces the bulk in my pocket.
Arrived quickly with no issues, highly recommend!

Resposta da Nanowallets
Fantastic product! Well built and looks great. I had a few questions about my order and Barnaby was incredibly helpful with prompt replies. I've since ordered some replacement plates to mix up the colours and will be recommending Nano Wallets to everyone. Brilliant wallet and even better customer service!

Resposta da Nanowallets
Really nice natural exposed Carbon card holder.
I had a small issue with the money strap where is was bobbling. I contacted nano and received a prompt reply, They replace the strap and in addition sent me a money clip with all the tools and spare screws to install! Fantastic customer service. I would highly recommend their products

Resposta da Nanowallets
Ordered a Nano wallet last weekend and it has been delivered today. Well packaged, nice presentation box and beautifully engraved with my name. I emailed the company a couple of days ago to check on my order and Barnaby responded back very very quickly. The item is as described and my cards are already loaded into it. All in all I am super impressed. (Order number NW6176).

Resposta da Nanowallets
Have bought quite a few products now from Nanowallets over the last 6 months.
Products are excellent, really smart and high quality and a great selection of products.
Prices are great, communication excellent and I love the personalising service (I get my initials and Phone Number on them which is great if you ever loose it!).
I shall be going back to Nanowallets again due to all of these positive factors.
Keep up the good work and great products!

Resposta da Nanowallets
Bought a wallet as a present for my partner about 10 months ago and they were so helpful - I realized after ordering that they also did an engraving service so I wanted to add this into my order and they sorted this out straight away and applied the discount on top. Wallet came nicely packaged and promptly too. I then enquired to see if I could order some of the screws as over time 3 have fallen out and they quickly sorted it out and shipped me a pack of screws to fix it. Barnaby has been extremely helpful on all occasions and I can't recommend them enough on both quality and service :)

Resposta da Nanowallets
Ordered in September 2024 and loved the wallet since then.
Some screws had come loose and fallen out.
I contacted customer service and within 2 hours they had sent me replacement screws through a tracked mail service.
Highly recommend wallets and customer service

Resposta da Nanowallets
Got a wallet as a gift for Christmas with the cash strap and it’s by far the best wallet I have had I ordered the cash clip last week to change it up but wasn’t sure how to fit it so sent the team a email and responded to me within hours. Amazing Communication and amazing products

Resposta da Nanowallets
I bought my husband an air tag wallet for Christmas. The quality of the wallet is excellent and it looks great. My experience with the customer service team was exceptional when I had a query. I would highly recommend both the company and the product.

Resposta da Nanowallets
Have purchased two recently one gifted and one for myself, with a further one on order for my wife. Excellent quality and value for money highly recommend. I did contact support for delivery estimates before Christmas and response was instantaneous with the information I required, Barnaby was an excellent point of contact a credit to the company.

Resposta da Nanowallets
Amazing costumer service! The products are well made and extremely durable! They sent me the wrong item but after sending my email, they’ve replied and solved the issue in a matter of minutes! They are also shipping it out on the same day that I emailed them. They were very understanding, and extremely nice.

Resposta da Nanowallets
A good clear colourful readable website good product availability and very good options and prices I have since ordered 2 more wallets from NANO a very good seller

Resposta da Nanowallets
Great service and customer service at a very busy time of year... Thanks Barnaby 🎄🎄🎄🎄

Resposta da Nanowallets
The Customer Service is amazing! Upon receipt of my delivery, I contacted the team via an online form, & didn't really expect to hear back. But within 15 minutes, Barnaby responded. He was understanding, helpful, knowledgeable & he proactively resolved my issue following a few email exchanges. I will be placing further orders as the product looks & feels great, & the after care is excellent. Thank you!

Resposta da Nanowallets
Customer service is amazing, had a response within minutes. Big thank you to Barnaby for helping me out with my order.

Resposta da Nanowallets
Great product with excellent support. Recommended

Resposta da Nanowallets
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