Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Ver mais
A empresa respondeu
6 Manor Park, Wyndham Street, GU12 4NY Aldershot, Hampshire, GB
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Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Ver mais
A empresa respondeu
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... Ver mais
A empresa respondeu
The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... Ver mais
A empresa respondeu
Excellent service, after receiving a lovely stone chip on my van windscreen I booked via my insurance company for a full screen replacement. Pre paid excess and was booked in swiftly. After arrival it... Ver mais
A empresa respondeu
Escrito pela empresa
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, Reino Unido
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Booked a home repair - technician phoned ahead to confirm he was unable to replace windscreen due to weather - online agent coordinated with local base and technician to meet at a centre and get it replaced in one of their locations - all within 30mins - great agility to meet the customer expectation and complete a job! Thanks!

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot
The team were able to fix our windscreen earlier than expected and maintained great comms throughout.

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot
The windscreen technician arrived promptly, explained what the process involved and went about his work in a proficient and professional manner. On completion all trace of broken glass had been removed both from my car and surrounding area. Excellent service in my view.

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot
Got me in earlier than planned and did a great job 10/10 service

Resposta da National Windscreens - Aldershot
Professional, efficient service and good communication before and during the repair.

Resposta da National Windscreens - Aldershot
Efficient polite and professional service. Advance calls and quick follow up when job was done.

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot
I got booked in quickly with no issues. The staff are polite and friendly. Thank you so much for youre help

Resposta da National Windscreens - Aldershot
Friendly reception, quick and effecient windscreen replacement, kept informed

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot
Great service. Would have give 5 Stars but couldn’t make a booking for a weekend.

Resposta da National Windscreens - Aldershot

Resposta da National Windscreens - Aldershot
Such a nice technician, really helpful. Very efficient booking service too.

Resposta da National Windscreens - Aldershot
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