The booking process through my insurers was easy. I turned up at the shop and was greeted by a charming member of staff who explained the process and time. I left the car popped to a couple of sho... Ver mais
A empresa respondeu
Localização
Alterar localização11 Taw Mill Business Park, Howard Avenue, EX32 8QA Barnstaple, North Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is the second time we've had to have our rear windscreen replaced, both times by National Windscreens. This time we took it to the Barnstaple workshop where they did an excellent, efficient job... Ver mais
A empresa respondeu
What a wonderful service, from the telephone ops to the on the road engrs. Our replacement windscreen was not straight forward at all. The engr persevered, came up with the solution. Whilst it took a... Ver mais
A empresa respondeu
Phoned my insurance company,because it was related to windscreens was put onto National Windscreens. Polite very helpful all explained, appointment fixed. My local depot phoned, asked if I would like... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre National Windscreens - Barnstaple
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contacto
11 Taw Mill Business Park, Howard Avenue, EX32 8QA, Barnstaple, North Devon, Reino Unido
- 01271-900-013
4,7
Excelente
267 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and effective
7 de fevereiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
I have already left a review
I have already left a review , but just to reiterate the technician was fantastic very knowledgeable and a very nice person..
You should be very proud of him I'm unable to remember his name but he work in your Barnstaple branch.
1 de fevereiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very helpful and friendly
27 de janeiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The technicians came on time and were…
The technicians came on time and were very friendly thorough and professional great job thank you
19 de janeiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windscreen fitting
Very polite fitter,who explained what he was going to do..left work area clean and tidy.
13 de janeiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
11 de janeiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
11 de janeiro de 2024
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
What a wonderful service
What a wonderful service, from the telephone ops to the on the road engrs. Our replacement windscreen was not straight forward at all. The engr persevered, came up with the solution. Whilst it took a few days to finally complete the work, I take my hat off to National Windscreens for truly professional service.
12 de dezembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Extremely helpful
Extremely helpful
Needed a new windscreen just when I eas changing my car. All organised over the phone and the dealer was able to facilitate the repair after the car had been traded with little fuss
1 de dezembro de 2023
Resposta da National Windscreens - Barnstaple
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Good service and the job was done on…
Good service and the job was done on time, happy to use them again if need be.
14 de novembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windowscreen chip repair
The repair was done well.But had to phone several times to make sure that the person doing the repair was coming as it was getting dark
16 de novembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very pleased with the service
Very pleased with the service, I had an issue with automatic wipers after my windscreen replacement but they were excellent again, took 10 mins to fix, I always say what makes a company great is how they deal with an issue and they were really good.
3 de novembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Service excellence, prompt contact to arrange repair and informing clients
Whilst a broken / damaged windscreen is traumatic and can lead to stress. National Windscreens made the whole repair experience easy to deal with!!
17 de outubro de 2023
Resposta da National Windscreens - Barnstaple
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Was good service
11 de outubro de 2023
Resposta da National Windscreens - Barnstaple
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windscreen chip repair…
Great work done repairing my chipped windscreen. Friendly, quick service with everything explained. Highly recommended.
30 de setembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Rear window
Rear window
I was concerned that because of the age of my car, a replacement window would not be available but I was wrong. My only complaint is that I was given a date to fix it about 5 days hence but when I asked if it couldn't be done sooner I was told it could be done two days later, why was that date not offered in the first place. I am pleased with the work done however.
28 de setembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The prompt pick up of the telephone
The prompt pick up of the telephone, the friendliness and good listening skills of the call handler and the friendliness and politeness of the fitter, all meant that this was a very positive experience for me.
28 de setembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
20 de setembro de 2023
Resposta da National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.