Nationwide Gas Care Limited Opiniões 

249
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nationwide Gas Care installed my boiler in 2019. They service my boiler annually. I have found their engineers to be polite, tidy and respectful. The controller they fitted allows me to switch on t... Ver mais

Classificada 1 em 5 estrelas

My elderly mum was treated very badly by a engineer to do a yearly service on her boiler he was there no longer than 7 minutes and that was getting up the attic and back down and the paperwork fill... Ver mais

Classificada 5 em 5 estrelas

Had yearly boiler service recently. Gary phoned ahead of time to let me know he was on his way. Work carried out swifty and professionally. All government covid guidelines adhered to with mask wearing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Both phone staff and engineers professional and friendly. Take time to explain any questions. Work booked to upgrade gas pipe, engineer attended on booked date as planned . New pipes fitted no mess a... Ver mais

A empresa respondeu


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3,6

Aceitável

TrustScore: 3.5 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as opiniões

(249)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Top class customer service

I've been a customer for many years, & would recommend this company to anyone who needs boiler/heating system maintenance. Friendly staff, trustworthy advice and prompt repairs.

19 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Allan Jamieson for the 5 star rating and the review. We appreciate your recommendations and are pleased you find the staff both professional and courteous.

Classificada 5 em 5 estrelas

Great service

I have been a customer for many years and have had the best service both for annual service and for any breakdowns.

19 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Sheila Peters for the kind words and 5 star rating . It's great to hear all breakdowns and services have been carried to a high standard. We appreciate you choosing Nationwide Gas Care.

Classificada 5 em 5 estrelas

I am a customer since 2017

I am a customer since 2017, when I contacted them for a quote to replace my boiler. Which I installed their recommendation. The boiler was installed with ease and very professionally. They service my boiler every year and do a really good job and provide reassurance that everything as expected just had my service for this year and given the circumstances, the engineer arrived promptly, maintained safe distancing and PPE. He provided great advice, cleaning all contact areas and would never have known he had been there. Truly a great company and staff, I have known Nationwide and her sister company for 20 years and I can only praise them.

19 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Nick for the 5 star rating and positive review. We are extremely pleased to hear you are happy with the service and customer care we have provided you . I hope we continue this high level of service moving forward.

Classificada 5 em 5 estrelas

Excellent Service

Been with since bought first house 6 years ago, thought would go with one of the big companies, but tried Nationwide based on recommendation of work colleague who raved about service, since then never been disappointed as service received always first class, both when calling office and from engineer visits.

Had service today, initially was concerned about how this would be done under current covid situation as I am a carer for someone who was shielding, but engineer arrived prompt and took all precautions such as face mask, disinfected any area touched and door handle when leaving, to be honest probably left the area of the boiler cleaner than it was before he started.

Also, I have an older boiler and they have always given honest feedback on the condition, never felt like there was a push to try and sell a new boiler.

Would thoroughly recommend.

19 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Barry for the 5 star rating and taking time to leave a review . It's great to hear that you felt reassured by the precautions taken by our engineer and we appreciate your recommendations .

Classificada 5 em 5 estrelas

Satisfied customer

I have been a Nationwide customer for the last 20 years. They serviced my elderly but reliable Potterton boiler for years and were my first choice when it came to replacing it and the old radiators 3 years ago. If I have had problems an engineer has fixed it quickly and efficiently. The staff are friendly and I would have no hesitation in recommending this company.

19 de agosto de 2020
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Classificada 5 em 5 estrelas

5 Star Customer Service.

5 Star Customer Service.
Gordon was courteous and polite. Was running a little early and called to make sure it was ok to come early. Broiler was properly checked inside and out. We rate his service with a 5 Star rating.

18 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Lana for the 5 star rating and review . We will pass on your comments to Gordon and we hope to keep giving you this level of service in future.

Classificada 5 em 5 estrelas

Excellent Service

I recently had my yearly gas service and as always I was delighted with the friendly, excellent service. Thank you.

18 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Norma Forbes for the 5 star rating and review . It's great to hear that every contact with us has been a positive experience and hope to continue this moving forward.

Classificada 5 em 5 estrelas

I have been a Nationwide Gas Care…

I have been a Nationwide Gas Care customer for just over a year following installation of a new boiler. The boiler was fitted with no problems and the team who fitted it were great. Very professional and friendly. Had them back recently to install a new radiator and replace another one and also for the annuall service. Again the service was second to none. I would definitely recommend them to a tone looking for great service.

17 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Ethna Kidd for the review and 5 star rating . We appreciate you choosing Nationwide Gas Care to provide your boiler and servicing. It's lovely to hear that you are so happy with our services.

Classificada 5 em 5 estrelas

Prompt, reliable and efficient service

Nationwide Gas Care has been servicing our boiler since we moved to our current house 8 years ago. Prior to this they installed a LPG gas boiler and heating system in our previous house, which included, removing the old coal fired central heating system.
Had to request for an engineer to visit during COVID:19. Engineer arrived in appropriate PPE and fixed the problem with the boiler, cleaned up afterwards and disinfected all surfaces he had touched. I’m amazed the boiler is still going as it is at least 26 years old and some parts are now obsolete. When the time comes to replace the boiler then Nationwide Gas Care will be top of the list for quotes.

17 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Craig for the 5 star rating and kind review . Our engineers put the safety of everyone at the forefront of our visits and it's good you felt reassured. We would be pleased to give you a competitive quote when you decide to replace your boiler.

Classificada 5 em 5 estrelas

Been a customer for many years now

Been a customer for many years now. My boiler was playing up during the COVID-19 lockdown period. Still got great service from nationwide gas care, efficient service and problem fixed.

17 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Alison Angus Wilson for taking the time to review us and the 5 star rating . We were still here for our customers for emergencies during the lockdown and are glad we were there when needed.

Classificada 5 em 5 estrelas

Excellent and reliable gas care and service!

NGC fitted my boiler in Edinburgh, 9 years ago, at a very competitive price and have carried out my annual service ever since.

The engineers, usually James or Gordon, always call in advance to let me know, roughly, when they will be arriving and often arrive ahead of time.

They are always friendly, efficient and leave everything tidy when they leave. Associated paperwork is completed

Have already recommended them to my elderly parents in Fife, who were happy with the service they received.

17 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you M Becher for leaving us a 5 star rating and the review . It's great to hear that you are happy with the services and our engineers. Thanks also for the recommendations to your parents - it's appreciated .

Classificada 5 em 5 estrelas

Combi boiler

I was looking for a new combination boiler and on phoning Nationwide Gas Care the lady I spoke to was very helpful and knowledgeable and arranged an engineer visit the following day. The engineer came at the time arranged and I had a quote before the end of day.
I now look forward to having them install my new boiler.
Would definitely recommend.

13 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Mrs Rhona Jamieson-Rowe for taking time to leave us a a review and for the 5 star rating .
We're glad you have found the process of choosing your new boiler so easy and hassle free .

Classificada 5 em 5 estrelas

Great service

We have been with Nationwide Gas Care for over 10 years now. They do their best to attend to emergencies ASAP and if you need a part for a repair they try to obtain it quickly so that you are not too inconvenienced. Every employee we have met over the years is efficient and friendly and if there is a problem they explain what it is and how they will fix it.

10 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Suzanne for the kind words and 5 star review . We do our very best to attend to emergencies quickly and make sure we can source parts as required quickly . It's great to hear that you are happy overall

Classificada 5 em 5 estrelas

NEW CH COMBI BOILER

Competitive quote for Atag boiler. Arrived on time - completed the installation without problems and tidied up.

9 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Katie for taking time to review us and for the 5 star rating . We appreciate you choosing Nationwide Gas Care to supply and fit your new ATAG boiler and that you were pleased at the price being competitive.

Classificada 5 em 5 estrelas

radiator leak

We had a leak from a radiator which was in a spare room so had gone undetected for some time,though my husband had wondered why he needed to top up the boiler from time to time. On contacting Nationwide they immediately sent out Gary who fixed the problem in a matter of minutes,excellent service. never had to use them very often but they are second to none.

8 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Patricia Hilliard for the 5 star rating and positive review . Customer care and satisfaction is very important to us and we hope to continue the high standard of services moving forward .

Classificada 5 em 5 estrelas

Yearly service

We have used NGC years and last year we had a new boiler fitted with no problems, The office staff are very friendly as are the engineers, the service they provide is excellent. I received a call to say the engineer was on his way, he was very polite and friendly I would highly recommend them.

7 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Jan_S for taking the time to review us and for the 5 star rating . We appreciate you choosing us to supply and fit your new boiler and it's great to hear that every experience with us has been a positive one .

Classificada 5 em 5 estrelas

First Class Service

A quick response to a boiler timing issue and a first class service for annual boiler maintenance

7 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks IanA for the 5 star rating and positive review . We appreciate you leaving feedback about your experience with Nationwide Gas Care .

Classificada 5 em 5 estrelas

Consistently good service.

We had our boiler replaced by Nationwide around 6 years ago. The quote they gave was less than half of the British Gas price. Since then the service has been excellent. Most of our annual services have been done by Gary, and the latest by James. Both are very friendly and professional. They always arrive when they say they will and leave no mess at all. At first I wasn't sure about using a company I'd not heard of before, but I neednt have worried. My installation is LPG and this has never been any problem. I would recommend Nationwide Gascare without hasitation.

7 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks for the 5 star review Mr Moyes . We are glad you found our price so competitive and chose us to supply and fit your new boiler . We hope to continue the excellent service to you moving forward .

Classificada 5 em 5 estrelas

Nationwide Gas Care - Great service

Nationwide Gas Care provide a very professional service. From our initial contact with the office staff right through to the engineers visit they offer a friendly, reliable and efficient service at competitive prices. We have used the company for over 10 years and would recommend.

7 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Craig for the review and 5 star rating . We appreciate you being a customer for so many years and hope to keep up the high level of customer service that you are accustomed to in the future .

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