Nationwide Gas Care Limited Opiniões 

249
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nationwide Gas Care installed my boiler in 2019. They service my boiler annually. I have found their engineers to be polite, tidy and respectful. The controller they fitted allows me to switch on t... Ver mais

Classificada 1 em 5 estrelas

My elderly mum was treated very badly by a engineer to do a yearly service on her boiler he was there no longer than 7 minutes and that was getting up the attic and back down and the paperwork fill... Ver mais

Classificada 5 em 5 estrelas

Had yearly boiler service recently. Gary phoned ahead of time to let me know he was on his way. Work carried out swifty and professionally. All government covid guidelines adhered to with mask wearing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Both phone staff and engineers professional and friendly. Take time to explain any questions. Work booked to upgrade gas pipe, engineer attended on booked date as planned . New pipes fitted no mess a... Ver mais

A empresa respondeu


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3,6

Aceitável

TrustScore: 3.5 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as opiniões

(249)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Boiler & Fire Service

Engineer called in advance to give approximate time of arrival. Very pleasant, friendly young man, carried out the work with no mess. Very happy.

6 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Lindsay Morris for the kind words and for giving us a 5 star rating on your review . Our engineers always give prior warning as we appreciate customers need this to plan their day. Glad to hear you were so happy with our engineer too .

Classificada 5 em 5 estrelas

Excellent Company, excellent service

We have been with NGC for many years for servicing, had a new combi boiler fitted by them and subsequently serviced, had couple of call outs, and have to say the service has been fantastic on every occasion. Can not fault them.

6 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Susan for the 5 star rating and for taking time to leave us a review . It's brilliant to hear you are happy with every contact you have had from us . Customer satisfaction is very important to us .

Classificada 5 em 5 estrelas

Satisfied Customers

Nationwide installed our boiler a decade ago and have meticulously maintained it since then.
All staff (office and engineers) are helpful and courteous. They say what they will do then do what they said.
A great value for money service which we highly
recommend.

6 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Dr Angus Mair for the review and 5 star rating. We appreciate you choosing Nationwide Gas Care and hope to continue the highest level of service to you moving forward.

Classificada 5 em 5 estrelas

Boiler Service

Have been with Nationwide Gas Care for a good few years and the service that they deliver is always spot on. Latest service was completed yesterday after I called looking for an appointment. They managed to slot me in as James's last job off the day. He arrived as agreed and set about his work with no fuss. No hesitation in giving this company and their employees a deserved 5 star rating.... Cheers

6 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Willie Christie . We appreciate the 5 star rating and review . I will pass on your message to James and all staff . It's good to hear that you are very satisfied with the services and customer care we provide to you.

Classificada 5 em 5 estrelas

Recently had a new boiler fitted

Recently had a new boiler fitted. A good experience dealing with Gary the Nationwide Rep who carefullly explained the boiler options available allowing us to make an informed decisions. The one snagging fault was rectified quickly. Office staff were contacted on a number of occasions and they were always courteous and helpful.

6 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks George for taking the time to leave us a 5 star rating and for the kind words which will be passed on to Gary and all office staff . We are pleased that you chose Nationwide Gas Care to supply and fit you new boiler and have had a positive experience with us .

Classificada 5 em 5 estrelas

Excellent service

Been with Nationwide Gas Care for many years and have always had excellent service. Staff are very friendly and helpful both on the phone and the engineers doing the service. Highly recommended.

6 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Mandy for the 5 star rating and positive review of Nationwide Gas Care . We are glad you find all staff so courteous and professional. Thanks for the recommendations

Classificada 5 em 5 estrelas

Excellent response to my call

Excellent response to my call, engineer arrived following morning we required a replacement boiler Very straight forward organisation of the job and left property in a great way no problem. Staff are all so helpful great to get proper service.

5 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Colin Chalmers . We appreciate the time taken to leave us a 5 star rating and review .
It's great to hear that you were happy with the timescale for the new boiler being installed and with all our staff . Thanks also for choosing Nationwide Gas Care to supply and fit your new boiler .

Classificada 5 em 5 estrelas

Breakdown of boiler

Contacted Nationwide gas care as I had no hot water. Came same day and found several problems.ordered parts immediately.Fortunately all parts were available and repair carried out next day.The engineer noticed service was due and just carried that out while he was here. Cannot find fault with service I received and am very happy to recommend them to others.

4 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Maureen Inglis for taking the time to leave us a review and for the 5 star rating .
We do our very best to obtain parts quickly in order to rectify faults and return quickly to fit these . It's good to hear that the engineer done the annual service at your repair thus causing you no need to wait for another appointment.

Classificada 5 em 5 estrelas

Valve replacement

Have called out Nationwide gas care on a number of occasions and they have always responded quickly and sorted any problems efficiently. The most recent replacement of a valve was no different despite the limitations caused by lockdown. Highly recommended.

3 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Ed Norton for the 5 star rating and the kind review . We are glad we were able to rectify the fault quickly and efficiently especially within the lockdown period. Our engineers were still available to attend to call outs with safety procedures in place.

Classificada 5 em 5 estrelas

Great service from Nationwide gas care

We have had a service plan with Nationwide gas care for years and have always had excellent care. When our boiler was clearly coming to the end of its life we had a discussion with Gary who recommended a new Atag boiler. The installation by Gordon went smoothly with very little mess or disruption to the household. We love our new boiler which is far more efficient than our old one. We chose to control it with a Nest on Gary’s advice which has worked out brilliantly.
I would thoroughly recommend this company and make of boiler - both have been exceptional.

3 de agosto de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Marian Garvie for taking the time to review us and also for the 5 star rating . It's great to hear that you are pleased with you new ATAG boiler and the overall installation .
We appreciate your recommendations and hope to continue the high standard of support moving forward .

Classificada 5 em 5 estrelas

Maintenance Plan

Boiler stopped working and on calling for a repair an engineer was sent out very quickly and the problem fixed on the first visit. The engineer was very thorough and professional and I would recommend Nationwide Gas Care because of the great quality of service they offer at competitive prices.

31 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Marion Watson for taking time to review us and for giving us a 5 Star rating .
Its fantastic that the engineer was there quickly and done the repair there and then . Thank you for the support and recommendations

Classificada 5 em 5 estrelas

GREAT SERVICE

We have had great and prompt service in the past and will be continuing with Nationwide Gas Care for years to come. All the staff and workmen are very friendly, either on the phone or when visiting on service call.

30 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thanks Bill Drysdale for the kind words and 5 star review . It's great to hear that you are happy with the service and staff . Thanks for your continuing support and custom . It's appreciated .

Classificada 5 em 5 estrelas

My experiences with Nationwide Gas Care…

My experiences with Nationwide Gas Care have always been 100% positive.I have been a customer for many years and they’ve never let me down from staff to engineers always pleasant and helpful . Would definitely recommend.

30 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Maureen for the 5 star rating and for the review. It's good to hear that every contact with all staff has been a positive one . I hope we continue this level of care and service to you moving forward .

Classificada 5 em 5 estrelas

Excellent Company!

Excellent Company!! We’ve been customers for years, had a lovely new Worcester combo boiler fitted with radiators years ago and there has never been a problem. No issues with Nationwide Gas Care. Gary is professional, all the other engineers are great too. The ladies in the office are always kind and efficient. I get everything I would expect from a trustworthy company, effective, efficient, courteous, good value, quick and always happy to help 🙏 Thank you.

28 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks Pauline Hartless for the 5 star review and your kind words . Thank you for choosing Nationwide Gas Care to install your new boiler and being a customer for so many years .
I will pass on your comments to Gary , all our engineers and ladies in the office

Classificada 5 em 5 estrelas

Would recommend them.

Have used Nationwide for many years and always found them to be professional and do provide a service of a high quality. Because of this we used them to replace the boiler and continue servicing it. Would always recommend them.

28 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Charlie for the 5 star rating and taking time to review us . We appreciate you choosing Nationwide Gas Care to install your new boiler and we hope to continue the high quality of care and customer service to you in the future .

Classificada 5 em 5 estrelas

Excellent

I have been a customer for many years and not once has their care been short of excellent. Both the office staff and heating engineers.
Would have no hesitation in recommending them.

28 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Rachael Whyte for taking the time to review us and give us a five star rating . It's good to hear that you are happy with all staff and we appreciate the fact that you would recommend us to others .

Classificada 5 em 5 estrelas

Professional, reliable and courteous

Been with Nationwide Gas Care for several years and always found them to be professional, reliable and courteous. First class service.

28 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Many thanks CY for the five star rating and the review . We are extremely pleased that you are satisfied with all aspects of the services we provide and appreciate you being a customer for many years

Classificada 5 em 5 estrelas

Excellent service from this company

I have been with the company for 15 years and always had good service. Had a new boiler fitted 2 years ago and everything was straightforward and the system worked well. Had a couple of issues with faulty valves under the floor last winter but new parts fitted promptly and heating system back to normal quickly. Annual inspections are good. Always have been pleased with the courteous service.

28 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thank you very much Daniel Burt for taking the time to leave us a 5 star rating and for your kind words.
We appreciate you being a customer for so many years and are pleased that you find the service prompt and friendly

Classificada 5 em 5 estrelas

Big thumbs up! 👍

I have been with this company for over 10 years. Cannot fault them. Any time I need my boiler repaired, it's done either the same day or within 1-2 days. I get my service every year. They are also the cheapest per month compared to other companies. Lovely lads who are good at their job and clean up after themselves. Any issues are dealt with by the lass in the office...no call centre. I personally won't go with anyone else.

27 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thanks for the review Karen Hynd and the 5 star rating , We are glad that you have been a customer for so many years and that you are happy with all the staff and find the price hard to beat .
I will pass on your kind words to the office and engineers

Classificada 4 em 5 estrelas

I have been a customer for many years…

I have been a customer for many years and they have always responded promptly to requests and completed the annual service on time. Their staff are always helpful

27 de julho de 2020
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Resposta da Nationwide Gas Care Limited

Thank you Les for the kind words and 4 star review . We're glad to hear you find the staff so helpful and are happy with our response time to any issues that arise .

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