Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ho provato vari prodotti della linea femminile: ottima qualità, spedizione rapida anche se non subito tracciabile (ma ormai sono cliente già da 3-4 anni, e non mi preoccupo di controllare dove si trov... Ver mais

Classificada 4 em 5 estrelas

Ich benutze die Windeln sehr gerne, gerade wegen der Nachhaltigkeit und weil kein Plastik an die Haut meines Kindes kommt. Man muss allerdings vorsichtig sein beim Wickeln, weil die Laschen schnell ma... Ver mais

Classificada 5 em 5 estrelas

Wir benutzen die Windeln schon für das zweite Baby und haben super Erfahrungen gemacht. Keine Probleme mit der Babyhaut oder Auslaufen der Windel. Meine zwei Kritikpunkte sind, dass das Abschließen... Ver mais

Classificada 1 em 5 estrelas

The wipes are awful, they rip into lots of bits when trying to get them o it the packet, not ideal when you’ve got a crying baby and trying to get it done quickly They also aren’t very wet so you... Ver mais

Informações sobre a empresa

  1. Loja para bebé

Escrito pela empresa

Eco by Naty is the leading green diaper brand. We have come this far by constant drive for excellence and determination to make a real change. We are at the edge of the eco development, and determined be so in the future. Over the years we have invested millions of dollars in new, groundbreaking technology. Instead of locking our developments with patents, we leave them free for other companies to adopt if they would like to do so. We don’t mind that, we salute it! The more sustainable solutions there are on the market, the better.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfetti

Perfetti. Oltre ad essere ecologici e rispettare la pelle del bambino sono anche super assorbenti!! Consigliatissimi

20 de janeiro de 2025
Classificada 5 em 5 estrelas

Amazing site and Great products!

Very easy to place one order on this site! I love this company, cannot live without their products. Not only for being eco and planet friendly, but super approved for people (like me) suffering from atopic skin allergies. Thank you!

27 de janeiro de 2025
Classificada 2 em 5 estrelas

Je déconseille fortement

Je déconseille fortement, l’envoie est beaucoup trop long

20 de janeiro de 2025
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Berenice!

Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.

The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.

Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.

If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

Classificada 5 em 5 estrelas

Buying now eco by Natu

Great purchase of diapers, wet wipes and bio diaper bags. My little one doesn't have irritation, diapers are soft, comfy and do not leak. Wipes are perfect for the skin. Buying everything constantly now.

8 de janeiro de 2025
Classificada 5 em 5 estrelas

good quality with less pollutants

I use the diapers only at night and even after so many hours, the skin of my baby is very soft and protected. Makes me relieved that I am using a product that uses fewer pollutants to the planet.

6 de janeiro de 2025
Classificada 3 em 5 estrelas

The quality of the diapers seem to have…

The quality of the diapers seem to have gone down, she is leaking through all the size 2's.

3 de setembro de 2024
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello AJ!

Thank you for your feedback. I'm sorry you've had a negative experience with our nappies.

We believe this is due to an unfortunate manufacturing fault and though these are very rare, they sometimes can occur.

However, leakage can sometimes be caused by a bad fit as well. It is not uncommon for some children to experience a less-than-ideal nappy fit although they may fall within the recommended weight range of a particular nappy size.

Babies come in all sorts of shapes and sizes, and although their weight may be within a certain range, their body shape can vary significantly.

If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

Classificada 2 em 5 estrelas

You're asking for a review but we don't…

You're asking for a review but we don't have the delivery yet. Not sure what's going

3 de janeiro de 2025
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello sam!

Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.

The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.

However, it looks like there is an issue with your shipping address. We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit further.

We look forward to hearing from you to assist you further.

Best regards,
The Naty Team

Classificada 1 em 5 estrelas

Erste Bestellung. Direkt fehlende Artikel und lange Lieferzeit.

Erste Bestellung. Direkt enttäuscht: langer Versand und fehlende Artikel, die wir aber natürlich bezahlt haben.
Jeder Kontakt nur über Formulare, die alle nur in Englisch sind.

6 de janeiro de 2025
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Till!

Thank you for your feedback and we are very sorry to hear you've had issues with your first order.

We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit further. Thank you!

Kind regards,
The Naty Team

Classificada 1 em 5 estrelas

You deliberately made cancelling…

You deliberately made cancelling difficult c...u.......
N.....t

6 de janeiro de 2025
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello John!

Thank you for your feedback and I'm sorry to hear you're having difficulties on your end.

We would like to further assist you with this matter if you could provide us with more information. 

Please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

Classificada 3 em 5 estrelas

Verzending duurt heel lang

Verzending duurt heel lang. Nog steeds niks binnen na 1,5 week

23 de dezembro de 2024
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Tessa!

Thank you for taking the time to contact us and we apologize for the significant delay on your order.

There has been no pick-up on the 23rd and 27th of December due to lack of drivers. Our logistics team have managed to get a pick-up on December 30, which means that all the orders for 23rd and 27th is getting picked up.

You should receive it within the week. 

If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

Classificada 3 em 5 estrelas

Feuchttücher super praktisch - aber kaum einzeln entnehmbar

Die Feuchttücher sind super praktisch.
Leider ist es eher Zufall, wenn nur ein Tuch auf einmal herausgezogen wird; und sehr mühsam, den Rand des nächsten Tüchleins zu finden.
Eine Lösung könnte sein, nicht so viele Tücher in eine so enge Verpackung zu pressen.

1 de janeiro de 2025
Opinião espontânea
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Christian!

Thank you for your feedback. This is a very sensible idea you have shared with us. 

Rest assured that we will forward this to the management to make sure that we meet our customers' demands.

If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

Classificada 1 em 5 estrelas

Non ci siamo trovati bene

Molto bella l'idea e il progetto di sostenibilità, li ho acquistati per questo. Purtroppo dopo 3 giorni di utilizzo mia figlia ha avuto una fortissima irritazione che è durata per giorni con tanto di dolore e passata poi con altri pannolini. Inoltre non hanno mai tenuto, la bambina si è sempre sporcata tutta. Mi dispiace ma per noi è un grande no.

30 de dezembro de 2024
Opinião espontânea
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Toccaceli!

Thank you for your feedback and we are very sorry to hear you've had issues with our diapers.
We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit closer into this, as well as send you some compensation products. Thank you!

Kind regards,
The Naty Team

Classificada 5 em 5 estrelas

Sono pannolini eccezionali

Sono pannolini eccezionali! Non solo perché anallergici (mia figlia si riempiva di bolle prima di provarli), ma anche perché la vestibilità non ha pari: la mia bimba è molto alta per i suoi 4 anni e tutte le altre marche nella misura più grande erano comunque piccoli. La taglia n.6 invece la avvolge perfettamente. Inoltre è l’inico pannolino col quale non si è mai bagnata.

6 de dezembro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais