Ho provato vari prodotti della linea femminile: ottima qualità, spedizione rapida anche se non subito tracciabile (ma ormai sono cliente già da 3-4 anni, e non mi preoccupo di controllare dove si trov... Ver mais
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Leia as opiniões dos outros
Ich benutze die Windeln sehr gerne, gerade wegen der Nachhaltigkeit und weil kein Plastik an die Haut meines Kindes kommt. Man muss allerdings vorsichtig sein beim Wickeln, weil die Laschen schnell ma... Ver mais
Wir benutzen die Windeln schon für das zweite Baby und haben super Erfahrungen gemacht. Keine Probleme mit der Babyhaut oder Auslaufen der Windel. Meine zwei Kritikpunkte sind, dass das Abschließen... Ver mais
The wipes are awful, they rip into lots of bits when trying to get them o it the packet, not ideal when you’ve got a crying baby and trying to get it done quickly They also aren’t very wet so you... Ver mais
Informações sobre a empresa
Escrito pela empresa
Eco by Naty is the leading green diaper brand. We have come this far by constant drive for excellence and determination to make a real change. We are at the edge of the eco development, and determined be so in the future. Over the years we have invested millions of dollars in new, groundbreaking technology. Instead of locking our developments with patents, we leave them free for other companies to adopt if they would like to do so. We don’t mind that, we salute it! The more sustainable solutions there are on the market, the better.
Informações de contacto
Swedenborgsgatan 20, 118 27, Stockholm, Suécia
- 08-644 96 96
- naty.com
4,1
Bom
1 mil opiniões
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfetti
Perfetti. Oltre ad essere ecologici e rispettare la pelle del bambino sono anche super assorbenti!! Consigliatissimi
20 de janeiro de 2025
Amazing site and Great products!
Very easy to place one order on this site! I love this company, cannot live without their products. Not only for being eco and planet friendly, but super approved for people (like me) suffering from atopic skin allergies. Thank you!
27 de janeiro de 2025
Je déconseille fortement
Je déconseille fortement, l’envoie est beaucoup trop long
20 de janeiro de 2025
Resposta da Eco by Naty
Hello Berenice!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
Buying now eco by Natu
Great purchase of diapers, wet wipes and bio diaper bags. My little one doesn't have irritation, diapers are soft, comfy and do not leak. Wipes are perfect for the skin. Buying everything constantly now.
8 de janeiro de 2025
good quality with less pollutants
I use the diapers only at night and even after so many hours, the skin of my baby is very soft and protected. Makes me relieved that I am using a product that uses fewer pollutants to the planet.
6 de janeiro de 2025
The quality of the diapers seem to have…
The quality of the diapers seem to have gone down, she is leaking through all the size 2's.
3 de setembro de 2024
Resposta da Eco by Naty
Hello AJ!
Thank you for your feedback. I'm sorry you've had a negative experience with our nappies.
We believe this is due to an unfortunate manufacturing fault and though these are very rare, they sometimes can occur.
However, leakage can sometimes be caused by a bad fit as well. It is not uncommon for some children to experience a less-than-ideal nappy fit although they may fall within the recommended weight range of a particular nappy size.
Babies come in all sorts of shapes and sizes, and although their weight may be within a certain range, their body shape can vary significantly.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
You're asking for a review but we don't…
You're asking for a review but we don't have the delivery yet. Not sure what's going
3 de janeiro de 2025
Resposta da Eco by Naty
Hello sam!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
However, it looks like there is an issue with your shipping address. We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit further.
We look forward to hearing from you to assist you further.
Best regards,
The Naty Team
Great quality
Its probably one the best we‘ve tested!
But very very long delivery to Germany:(
6 de janeiro de 2025
Erste Bestellung. Direkt fehlende Artikel und lange Lieferzeit.
Erste Bestellung. Direkt enttäuscht: langer Versand und fehlende Artikel, die wir aber natürlich bezahlt haben.
Jeder Kontakt nur über Formulare, die alle nur in Englisch sind.
6 de janeiro de 2025
Resposta da Eco by Naty
Hello Till!
Thank you for your feedback and we are very sorry to hear you've had issues with your first order.
We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit further. Thank you!
Kind regards,
The Naty Team
You deliberately made cancelling…
You deliberately made cancelling difficult c...u.......
N.....t
6 de janeiro de 2025
Resposta da Eco by Naty
Hello John!
Thank you for your feedback and I'm sorry to hear you're having difficulties on your end.
We would like to further assist you with this matter if you could provide us with more information.
Please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
I love this compostable product
I love this compostable product. Buying directly from the company turned out to be a better deal for me, and the package arrived quickly. Thank you!
26 de dezembro de 2024
Verzending duurt heel lang
Verzending duurt heel lang. Nog steeds niks binnen na 1,5 week
23 de dezembro de 2024
Resposta da Eco by Naty
Hello Tessa!
Thank you for taking the time to contact us and we apologize for the significant delay on your order.
There has been no pick-up on the 23rd and 27th of December due to lack of drivers. Our logistics team have managed to get a pick-up on December 30, which means that all the orders for 23rd and 27th is getting picked up.
You should receive it within the week.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
Feuchttücher super praktisch - aber kaum einzeln entnehmbar
Die Feuchttücher sind super praktisch.
Leider ist es eher Zufall, wenn nur ein Tuch auf einmal herausgezogen wird; und sehr mühsam, den Rand des nächsten Tüchleins zu finden.
Eine Lösung könnte sein, nicht so viele Tücher in eine so enge Verpackung zu pressen.
1 de janeiro de 2025
Opinião espontânea
Resposta da Eco by Naty
Hello Christian!
Thank you for your feedback. This is a very sensible idea you have shared with us.
Rest assured that we will forward this to the management to make sure that we meet our customers' demands.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
Astonishing customer service when there…
Astonishing customer service when there was a small quality issue in a batch. Never occurred since then. We and our child love the nappies since 1,5 years.
1 de janeiro de 2025
Opinião espontânea
Non ci siamo trovati bene
Molto bella l'idea e il progetto di sostenibilità, li ho acquistati per questo. Purtroppo dopo 3 giorni di utilizzo mia figlia ha avuto una fortissima irritazione che è durata per giorni con tanto di dolore e passata poi con altri pannolini. Inoltre non hanno mai tenuto, la bambina si è sempre sporcata tutta. Mi dispiace ma per noi è un grande no.
30 de dezembro de 2024
Opinião espontânea
Resposta da Eco by Naty
Hello Toccaceli!
Thank you for your feedback and we are very sorry to hear you've had issues with our diapers.
We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit closer into this, as well as send you some compensation products. Thank you!
Kind regards,
The Naty Team
Great Eco-friendly Pull-ups
No leakage, no chemicals, just simple pull-ups made from quality materials
16 de dezembro de 2024
Trustworthy and great quality
The package arrived on time and the quality of the product is excellent.
18 de dezembro de 2024
I love the diapers💞
I love the diapers! Will never go to other brands! Thanks for this amazing brand
27 de dezembro de 2024
Sono pannolini eccezionali
Sono pannolini eccezionali! Non solo perché anallergici (mia figlia si riempiva di bolle prima di provarli), ma anche perché la vestibilità non ha pari: la mia bimba è molto alta per i suoi 4 anni e tutte le altre marche nella misura più grande erano comunque piccoli. La taglia n.6 invece la avvolge perfettamente. Inoltre è l’inico pannolino col quale non si è mai bagnata.
6 de dezembro de 2024
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