Ho provato vari prodotti della linea femminile: ottima qualità, spedizione rapida anche se non subito tracciabile (ma ormai sono cliente già da 3-4 anni, e non mi preoccupo di controllare dove si trov... Ver mais
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Leia as opiniões dos outros
Ich benutze die Windeln sehr gerne, gerade wegen der Nachhaltigkeit und weil kein Plastik an die Haut meines Kindes kommt. Man muss allerdings vorsichtig sein beim Wickeln, weil die Laschen schnell ma... Ver mais
Wir benutzen die Windeln schon für das zweite Baby und haben super Erfahrungen gemacht. Keine Probleme mit der Babyhaut oder Auslaufen der Windel. Meine zwei Kritikpunkte sind, dass das Abschließen... Ver mais
The wipes are awful, they rip into lots of bits when trying to get them o it the packet, not ideal when you’ve got a crying baby and trying to get it done quickly They also aren’t very wet so you... Ver mais
Informações sobre a empresa
Escrito pela empresa
Eco by Naty is the leading green diaper brand. We have come this far by constant drive for excellence and determination to make a real change. We are at the edge of the eco development, and determined be so in the future. Over the years we have invested millions of dollars in new, groundbreaking technology. Instead of locking our developments with patents, we leave them free for other companies to adopt if they would like to do so. We don’t mind that, we salute it! The more sustainable solutions there are on the market, the better.
Informações de contacto
Swedenborgsgatan 20, 118 27, Stockholm, Suécia
- 08-644 96 96
- naty.com
4,1
Bom
1 mil opiniões
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good experience
The products are good made, with eco frendly materials and they not irritate the skin of my baby. Nappies hold up well.
22 de novembro de 2024
Najlepsie plienky pre mojho syna aj…
Najlepsie plienky pre mojho syna aj dceru - pouzivala som ich pred 11 rokmi a aj teraz. Milujem aj vlhke utierky. Dakujeme ze ste :)
2 de dezembro de 2024
Great products just need it quicker!
Great products, we love the feel of the nappy and the quality of the nappy bags.
We have started a subscription so keen to see how it grows with the baby.
The downside was the postage, it took over a week and the packaging was damaged but only slightly. This didn't affect the inside of the box.
Overall very happy
18 de novembro de 2024
better than others
the diapers are eco-friendly and better than most others on the market
20 de novembro de 2024
no era el que realment volia
12 de novembro de 2024
Resposta da Eco by Naty
Hello Marta!
Thank you for your feedback. We strive to ensure that our customers receive quality products.
We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
Resposta da Eco by Naty
Hello JM!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new.
Best regards,
Karl - Eco by Naty
Placing an order is super easy
Placing an order is super easy, every product is described clearly. The whole process is smooth.
18 de novembro de 2024
My absolute favorite diapers for my…
My absolute favorite diapers for my babies. They are absorbent and don’t get bulky when wet.
15 de novembro de 2024
Opinião espontânea
Buon prodotto
Buon prodotto, abbastanza morbido e confortevole, unica cosa negativa non ha la linea che indica se ha fatto la pipi il bambino per il resto è ok
4 de novembro de 2024
The tracking service does not work…
The tracking service does not work properly when the products are sent abroad.
22 de outubro de 2024
Resposta da Eco by Naty
Hello Anna-Maija!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new.
Best regards,
Karl - Eco by Naty
Quick delivery
Quick delivery. Exactly as ordered. We still got some if the old batch.
Sadly the new version of Eco by Naty nappies don't work for us anymore. They leak very easily, we can't use them for the night anymore at all as our baby is wet latest at midnight and also during the day we've had a few accidents already if we don't change them every two hours.
Also different sizes don't make a difference.
30 de outubro de 2024
Delivery time is too long
Cannot tell about the product so far, I’ve ordered on 24.10. That’s 7 days now and the order is not even out of delivery. I will add later how the product performs, but delivery time way too long. Getting concerned about the subscription if they can make it in time.
31 de outubro de 2024
Opinião espontânea
Resposta da Eco by Naty
Hello Nina!
Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.
The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.
Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to have the opportunity to serve you again in the future.
If you're in the UK, it's important to note that due to Brexit, customs regulations have become and stricter, which may result in a delay in delivery outside the UK. Our package may be held for up to 3-5 days during customs clearance. We apologize for any inconvenience this may cause and appreciate your patience during this time.
If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).
Best regards,
Iza - Eco by Naty
Very fast reaction & friendly customers Service!
When I placed the order unfortunaly I made a mistake with my adress. Though the delivery was already on its way the staff at Eco by Naty was able to change the adresse so quickly and without any hestitation what made me really happy. This is the service customers love. Thank you!
25 de outubro de 2024
Un Ottimo servizio clienti
Il materiale ordinato, arrivato rovinato causa lancio del pacco da parte del corriere, e’ stato inviato nuovamente non appena segnalato il problema.
14 de outubro de 2024
Great products
Great products! I have been buying Diapers and Unscented Wipes, really happy with the quality. Diapers never failed, no leakage, soft to skin, no rashes. Also customer service is fast, I had some questions and they were addressed very fast. Overall happy customer and I plan to continue buying as my baby grows. Many thanks!
21 de outubro de 2024
Nappies are fit for purpose
Nappies are fit for purpose. What I like the most about this product is its eco credentials. My choice to use Eco by Naty nappies was made with my baby’s wellbeing in mind. Price is comparable to other brands if purchased in bulk.
10 de outubro de 2024
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