Easy to navigate website with a variety of ways to pay for your items. The dress I ordered was just stunning. Quality made, fit was excellent and it was packed perfectly. Arrived within 3 days f... Ver mais
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Great brand. I already knew the brand but never bought directly from the website and that’s definitely something I would recommend. The shipping was unbelievably fast, the dress I bought is simply STU... Ver mais
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Needle and Thread dresses are outstanding. They are beautiful quality with excellent designs. I did try as you buy and sadly did not purchase due to the length of the dresses. They also have an exten... Ver mais
A empresa respondeu
Paid luxury price for a Needle & Thread gown, bought March for a July event. Tried once, stored carefully in its original packaging — beads and sequins went loose and started falling off completely o... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Needle & Thread. An ultra-feminine contemporary womenswear brand for your every moment. Exclusive collections and styles. Shop Needle & Thread dresses, gowns, tops and skirts with next day delivery.
Informações de contacto
6th Floor, Lynton House, 7-12 Tavistock Square, WC1H 9LT, London, Reino Unido
- +44 20 3695 0476
- customercare@needleandthread.com
- needleandthread.com
4,5
Excelente
427 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great fit + excellent craftsmanship
Try before you buy option was easy and so helpful! The dresses arrived so quickly and return process was seamless! Dresses were beautifully packaged and well crafted. I am very pleased with the customer service experience and the quality of every dress I tried. Dresses all fit like a glove and we’re so flattering (fit is true to size, I’m 5’10, 150lbs approx and went with size 10). Cannot wait to wear the dress I chose on my wedding day!
16 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for taking the time to share such a wonderful review Erin.
We’re absolutely thrilled to hear that you found the Try Before You Buy option helpful and that everything from delivery to returns was smooth and seamless. It’s lovely to know the dresses fit beautifully and felt flattering — and thank you for sharing your sizing details too, that’s so helpful 💕
Most of all, we’re honoured that the dress you chose will be worn on your wedding day — we truly couldn’t ask for a better compliment.
Wishing you the most magical day, and thank you again for choosing Needle & Thread 🌸✨
Perfect for special occasions
A great selection of beautiful well made dresses. Perfect for special occasions.
12 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely feedback Roz! ✨
We’re so glad you love our dresses and that they made your special occasion even more memorable.
We hope to welcome you back soon! 🌸
Stunning beautiful dress!
The dress is stunning.
Beautiful made and designed.
Appreciate that the dresses come in various lengths especially for me being short
Excellent service and easy to follow website.
10 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review 💖
We’re thrilled to hear that you love your dress and appreciate the variety of lengths we offer—finding the perfect fit is so important. It’s also wonderful to hear that you enjoyed our service and found the website easy to navigate.
We truly appreciate your support and hope your dress brings you many special moments! ✨
Great non traditional and romantic bridalwear
Beautiful designs for dresses and accessories; fast delivery. Great sale price for a cape to co-ordinate with a vintage N&T dress for my wedding in August. Asked the chatbot if the champagne colours are complementay but as usual AI does not give any direct answers. Watch out for the sizing and long length of skirts (not every girl is size 10 and 5'10 as the models are and wearing 4" heels).
10 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review 💖
We’re thrilled to hear you loved the designs and that your cape is perfect for coordinating with your vintage Needle & Thread dress for your wedding in August—congratulations!💫
Wishing you all the very best for your wedding day, and we hope your special day is as magical as your dress!
Prompt delivery
Prompt delivery, well packaged and beautiful quality items. Would definitely recommend if you want something a bit special.
13 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review Sharron 💖
We’re delighted to hear you were happy with the prompt delivery, packaging, and the quality of your items. It means the world to us that you’d recommend us for something a bit special.
Thank you again for your support—we hope to welcome you back very soon! ✨
Easy to order
Easy to order, arrived quickly and fitted perfectly..love my dress.
11 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely feedback! 💖
We’re thrilled to hear that your dress arrived quickly and fits perfectly — and that you love it! Your kind words really make our day.
We hope you enjoy wearing it and look forward to welcoming you back soon.
10/10 in every aspect
The purchase process was easy and the delivery all the way to canada was very fast with regular updates from DHL. The package was very well prepared and sealed. The dresses were so beautiful, amazing quality, and perfectly fit. My little girl and I loved them. Thank you.
5 de janeiro de 2026
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for taking the time to share such lovely feedback — it truly means a lot to us.💕
We’re delighted to hear that your shopping experience was smooth, delivery to Canada was quick, and that both you and your little girl loved the dresses. Knowing that they fit beautifully and that you were happy with the quality makes us so pleased.
Thank you again for your kind words and for choosing Needle & Thread. We hope to welcome you back again soon.🌸
Bättre än på bild!
Så fin klänning precis som förväntat!snabb leverans!
30 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review! ✨
We’re thrilled to hear that the dress exceeded your expectations and that it arrived quickly. 💖 We hope you enjoy wearing it for your special occasion!
The staff were excellent and the whole…
The staff were excellent and the whole experience was thoroughly enjoyable
22 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your kind review Roberto! 🌸
We’re delighted to hear that you enjoyed your experience and that our team made it so enjoyable for you. 💖 Your feedback truly means a lot to us!
Customer delight!Delivered to my door astonishingly…
Delivered to my door astonishingly fast. Perfect fit thanks to your sizing guidance. Gorgeous outfit, already much admired!
Thank you Needle and Thread.
24 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your wonderful review Carol! ✨
We’re thrilled to hear your order arrived so quickly and that the sizing guidance helped you find the perfect fit. 💖 It’s fantastic to know your outfit has already received so much admiration!
Thank you again for your support and kind words. 🌸
The dress was beautiful and elegant and…
The dress was beautiful and elegant and perfect
Thanks for fast delivery
23 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review! ✨
We’re thrilled to hear that you found the dress beautiful and elegant, and that it arrived quickly. 💖 We hope you enjoy wearing it for your special occasion!
I replay love the ease in the use of…
I replay love the ease in the use of the website and the ease of returns , and quality of product cannot be overtopped as for me is the best option and first option can never be anything .
22 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your wonderful review! 💖
We’re delighted to hear that you love the ease of using our website, the smooth returns process, and the quality of our products. Knowing that we’re your first and best option truly means the world to us ✨
Thank you again for your kind words and support!
it’s brilliant
it’s brilliant, so elegant and beautiful.
your store is very unique.
Thank you
17 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review! ✨
We’re thrilled to hear that you find the piece elegant and beautiful, and we truly appreciate your kind words about our store being unique 💖
Thank you again for your support—it really means a lot to us!
Loved the try before you buy
Loved the try before you buy. I ordered 3 dresses and I found my wedding dress thank you xx
13 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
We’re so happy to hear this 🥰✨ Thank you for sharing! Finding your wedding dress is such a special moment, and we’re honoured to be part of it 🤍 The try before you buy experience makes it even more exciting! Wishing you the most beautiful wedding day—thank you again 💕
Hattie Ruffle Ankle skirt-perfect and on time
I ordered the Hattie Ruffle Ankle skirt for my courthouse ceremony. I don't often buy clothes online, especially from abroad, because I fear the delays and complications in case the product is not what I expected.
Everything was perfect here. I placed my order Monday evening and the skirt was delivered to me, beautifully packaged, within a week (I live in Athens, Greece). It fits perfectly (I used the N&T measurements). The skirt is beautiful, wonderful details, loved the texture.
All in all, a great experience.
15 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for taking the time to share such a thoughtful review ✨ We’re truly honoured that you chose the Hattie Ruffle Ankle Skirt for such a special occasion—congratulations on your courthouse ceremony 🤍
We’re delighted to hear that everything arrived quickly and beautifully packaged and that the fit and details were exactly what you hoped for. Knowing that we could make ordering from abroad a smooth and reassuring experience means so much to us💫
Wishing you all the very best, and thank you again for trusting us with such a meaningful moment 💕
Great design and superior quality
Great design and superior quality, as well as great fit. Delivery was quick.
21 de novembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your kind review! We’re thrilled to hear you loved the design, quality, and fit, and that your order arrived quickly. Your feedback truly means a lot to us, and we look forward to welcoming you again soon to shop with us!
Gorgeous dress
Always lovely outfits and friendly customer service.
Bought lots of my evening gowns here.
This dress is gorgeous ideal for Christmas and any special occasion.
11 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely review Jean. We’re thrilled to hear you’ve enjoyed our outfits and customer service over the years. It means a lot to us that you choose our gowns for your special occasions. We’re so glad you love the dress — it really is a perfect choice for Christmas and beyond. ✨
We look forward to helping you find more beautiful pieces soon! 💛
I’m usually very skeptical about buying…
I’m usually very skeptical about buying clothes online. I’ve never heard of the store, but I loved the dress so much that I decided to give it a shot. And Oh My God! I have absolutely no words to describe how beautiful it is! The color is beautiful, the flower details are just extraordinary and the one shoulder just gives the dress a modern look. The quality of the dress is visible, there were no excess threads I had to cut.
I bought it and within 3 days it was here (fastest delivery I have ever seen, and for reference I do not live in the UK).
I do have to say that you have a client for life! Thank you for giving hope for a hopeless bride to be!
5 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for sharing such a heartfelt and thoughtful review Juliana 💕. We’re truly delighted that you took a chance on us and that the dress exceeded your expectations in every way — from the colour and floral detailing to the one-shoulder design and overall quality.
It’s wonderful to hear that the delivery was so quick, even outside the UK, and your kind words about the craftsmanship mean a great deal to us.
Knowing that we could bring joy and confidence to a bride-to-be is incredibly special. Thank you for your trust and your beautiful message — it genuinely made our day 💗
Awesome just as the picture classy
Awesome just as the picture classy
7 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely feedback, Vidhi — we’re delighted to hear you found the piece just as beautiful and classy as in the photos ✨
We hope to welcome you back to shop with us again.
My dress arrived promptly and was…
My dress arrived promptly and was nicely packed and I was lucky enough to get a 25% discount too. They do come small to size I ordered Size 14 but I am an 12 in most other brands.Looking forward to wearing it on the 23 January 2026.
Thank you x
5 de dezembro de 2025
Opinião espontânea
Resposta da Needle & Thread
Thank you so much for your lovely feedback, Judith— we’re delighted to hear your dress arrived promptly and that you were able to enjoy the 25% discount as well.
We’re glad the size worked out for you, and we really appreciate you sharing your experience with the fit.
We hope you absolutely love wearing your dress on 23 January 2026 — it sounds like a very special occasion.
Thank you again for choosing us ❤️
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