Nelux Opiniões 

138
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Not merely a tingling sensation or mild irritation. This product caused an intense, painful burning sensation that lasted for a considerable amount of time. There was a very minimal increase in lip... Ver mais

Classificada 5 em 5 estrelas

I ordered the lash serum, the Black Tea eye patches, and the Hyaluronic Lip Plumper. And honestly, I’m impressed with all three!! You can really tell that Nelux puts thought into both their ingredie... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I keep seeing reviews about intense burning and pain, but I didn’t experience any of that. I don’t have sensitive skin, I didn’t feel like my lips were on fire, and I definitely didn’t need to grab ic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos
  2. também em
  3. Loja de produtos de beleza

Escrito pela empresa

Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 10% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(138)

110 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Product DOES NOT deliver the results

Unfortunately this product DOES NOT deliver the results it promises. I applied the lip plumper and my lips were on fire for about 15 mins. Once the burning stopped, they were plump for 20 minutes and that was it.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a little issue with my package

I had a little issue with my package, and Janice with Nelux support was amazing with helping me out and walking me through the process to getting my package. She was super sweet, and very patient with me. Got back to me Very quickly, and that really helped with the stress of everything, knowing I had someone helping me figure it out and not just blowing me off. Amazing customer support!! 😊

7 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Buyers beware!

I bought a couple of the lip pumper and I used just one and I didn’t like the way it looked. It didn’t give what the advertisement was so I contacted them to return the other ones that were unopened unpacked and still in that clear plastic wrapping they do have a return policy and all I was getting was tips and tricks on how to use the product and then a 20 percent discount on my next order which I wasn’t gonna place another order customer service is horrible. They just forced you to keep items you don’t want even though they have a return policy. Buyers beware!!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

He probado varios productos de Nelux y…

He probado varios productos de Nelux y estoy obsesionada 🤍✨ Los parches para los ojos son una maravilla, dejan la mirada súper fresca y descansada. La mascarilla facial me dejó la piel luminosa y con sensación de hidratación real, de esa que se nota.

Además, la calidad se siente desde el primer momento. Y el packaging… es simplemente precioso 😍 todo rosita, súper cuidado, muy girly y especial. Se nota que hay mimo en cada detalle.

Sin duda, volvería a comprar 💕

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I’m sorry but this was the most painful…

I’m sorry but this was the most painful thing I have ever put on my lips including a needle with lip filler in it. I have never experienced this much pain from a lip plumper. It should not even be on the market in my opinion. It put me in the ER. I had to hold ice on my lips for 15 min straight until the burning and the feeling like someone was plunging a hot knife into my lips to subside. I am still feeling a burning pain but not as intense as when first applied. I hate having to make a bad review, but this was warranted. In this case, lip filler is 100% less painful than this product. Also, beauty is NOT pain as some of the users of this product are saying if they are even real reviews. Getting lip filler injections or even just a simple lip flip is 10000000000 times less painful and worth the money over this product!!

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

NELUX girl 💗

I had high expectations for the products and they definitely exceeded them all. They're so cute and comfortable to use. Each product feels fresh and relaxing on your skin. I declare myself a NELUX girl!

26 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

FRAUDS

Well, I'd like to say I order Feb 6th (2026) it's Feb 17th, And since February 10th the tracking says it's been at the LA airport! 😂🤣 Driving distance. I live at least about 5 hours away from La. There would be no reason why this package would still not be in my house but then when I checked my email they emailed me 2 days ago saying that it was delivered! But then I go back today to check and they are telling me that it's still in Los Angeles! I will be getting my money back! I will have my husband call his bank and have him write it off as fraud! 🤷🏻‍♀️ We don't play about our money.

6 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

PAINFUL

PAINFUL! Within 30 seconds my lips felt like they were on fire and I needed an ice pack! I’ve used many lip plumpers that are warm and tingly. This product causes physical distress. I will never ever purchase again!

14 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam at this point

I have emailed about a week ago (today being Feb 9, 2026) and have sent them a message on Instagram and have not received a response. I placed the order January 17, 2026. On January 29th was the last update on the tracking, stopped in NJ. I’m very disappointed I spent about $80 to never receive my package or a response.
This says they are in Kissimmee, FL but the tracking shows it comes from China. Another Lie

8 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Nelux deleted my 1 star to make them look better!

Just wanted to write another review to tell everyone how nelux has flagged my 1 star review to try and remove it from their website. I originally said to not buy the lip plumper due to it being EXTREMELY painful. I put the correct amount, did it the right way and it was the worst lip plumper I have ever used. Don’t buy it, especially because they try to get rid of the bad reviews to make them look good. Bad company.

4 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I bought a lipstick and an eyelash…

I bought a lipstick and an eyelash serum for my mom, and she loved them. Very good quality and a great shopping experience. Highly recommended!

26 de dezembro de 2025
Opinião espontânea
logótipo da Nelux

Resposta da Nelux

Thank you so much for your review 🤍
We’re so happy to hear your mom loved the lipstick and lash serum ✨
Thank you for trusting Nelux and for your recommendation!

— Nelux Team

Classificada 5 em 5 estrelas

Nelux me ayudó muchísimo con mi…

Nelux me ayudó muchísimo con mi inseguridad sobre mis labios.
Desde que probé su voluminizador, mi vida cambió. No puedo decir que no arde un poco, porque estaría mintiendo, pero el resultado vale el 100 % la pena

1 de janeiro de 2026
Opinião espontânea
logótipo da Nelux

Resposta da Nelux

Gracias por compartir tu experiencia 🤍
Nos emociona saber que nuestro voluminizador te ayudó a sentirte más segura con tus labios ✨
Ese ligero ardor es parte del efecto, y nos alegra muchísimo que el resultado haya valido totalmente la pena 💋
Gracias por confiar en Nelux.

— Nelux Team

Classificada 5 em 5 estrelas

Amo este producto cada mes lo uso

Amo este producto cada mes lo uso, no ténia pestañas y ahora tengo mas en serio lo recomiendo,

27 de janeiro de 2026
Opinião espontânea
logótipo da Nelux

Resposta da Nelux

Gracias por tu review 🤍
Nos encanta saber que el sérum se ha convertido en parte de tu rutina mensual ✨
Ver ese cambio en tus pestañas es justo lo que buscamos.
¡Gracias por recomendar Nelux!

— Nelux Team

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