Not merely a tingling sensation or mild irritation. This product caused an intense, painful burning sensation that lasted for a considerable amount of time. There was a very minimal increase in lip... Ver mais
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Leia as opiniões dos outros
I ordered the lash serum, the Black Tea eye patches, and the Hyaluronic Lip Plumper. And honestly, I’m impressed with all three!! You can really tell that Nelux puts thought into both their ingredie... Ver mais
A empresa respondeu
I keep seeing reviews about intense burning and pain, but I didn’t experience any of that. I don’t have sensitive skin, I didn’t feel like my lips were on fire, and I definitely didn’t need to grab ic... Ver mais
A empresa respondeu
I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address... Ver mais
Informações sobre a empresa
Escrito pela empresa
Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.
Informações de contacto
Kissimmee, Estados Unidos da América
- Info@neluxcosmetics.com
- neluxcosmetics.com
4,0
Bom
138 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 10% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Excelentes productos me han encantado y…
Excelentes productos me han encantado y el cambio lo noté muy rapido
2 de junho de 2025
Opinião espontânea
Resposta da Nelux
¡Muchas gracias por tu comentario!
Nos alegra muchísimo saber que notaste resultados tan rápido y que nuestros productos te encantaron. Comentarios como el tuyo nos motivan a seguir ofreciendo lo mejor. ¡Esperamos verte pronto de nuevo en Nelux! 💖
Excelente producto 🤩
Amo los parches dejan mis ojeras súper hidratadas y el serum de pestañas me ayudó mucho a crecerlas es un 10/10
10 de abril de 2025
Opinião espontânea
Resposta da Nelux
¡Hola! 💖
¡Gracias por tu comentario tan positivo! Nos alegra muchísimo saber que los parches te están dejando las ojeras súper hidratadas y que el sérum de pestañas te ha ayudado a ver resultados reales. ✨
¡Un 10/10 de tu parte es un 10/10 para nosotros también! Gracias por confiar en Nelux y por ser parte de nuestra comunidad. 💫
Con cariño,
El equipo Nelux
It worked great for me!
I keep seeing reviews about intense burning and pain, but I didn’t experience any of that. I don’t have sensitive skin, I didn’t feel like my lips were on fire, and I definitely didn’t need to grab ice or worry about a health warning. For me, it just gave a warm tingling — nothing crazy — and within a few minutes, my lips looked noticeably fuller. Maybe everyone’s skin reacts differently, but I’ve used it multiple times now with no issues. Honestly, I’m not sure why some people are having such a strong reaction. All I know is: it works, it looks great, and I’m sticking with it!
2 de junho de 2025
Opinião espontânea
Resposta da Nelux
Hi Dina,
Thank you so much for sharing your experience, we’re thrilled to hear the Lip Plumper worked so well for you! 💖 You’re absolutely right: everyone’s skin can react differently, and we’re glad it gave you that perfect warm tingle and noticeable results without discomfort.
Your feedback helps others see that not every reaction is the same, and we really appreciate you taking the time to share a balanced and honest perspective.
We’re so happy to have you as part of the Nelux community, thank you for sticking with us! 💋
— Nelux Team
I was truly horrified with the intense…
I was truly horrified with the intense burning pain I had when I used the gloss, I honestly felt my lips were on fire. The pain literally lasted for around 10 mins, I do not have sensitive skin and have never had such a painful reaction to any other product before. The results are really not worth the pain.
3 de junho de 2025
Opinião espontânea
Resposta da Nelux
Hi Cheryl,
We’re truly sorry to hear about your experience with our Lip Plumper. While a tingling or warming sensation is expected due to the active ingredients that stimulate circulation for a fuller effect, the level of discomfort you described is certainly not what we want any of our customers to feel.
Everyone’s skin reacts differently, and it sounds like this formula was too intense for you — even without sensitive skin. We genuinely regret that it left such a negative impression and that the results didn’t feel worth it to you.
Thank you again for your feedback — it helps us grow and improve.
Warmly,
Nelux Team
This should come with a health warning
This stung like someone had rubbed the hottest hot peppers on my lips, It made hot, hurt like hell and continued burning for a good 10 minutes after i wiped it off and applied ice. Of course your lips would swell 🤦🏽♀️
3 de junho de 2025
Opinião espontânea
Resposta da Nelux
Hi Lisa,
Thank you for your honest feedback, we’re truly sorry to hear that your experience with our Lip Plumper was uncomfortable. Our formula is designed to create a tingling, warming sensation as it stimulates circulation for a fuller look.
Reactions can vary depending on individual sensitivity, and it sounds like this product may have been too intense for your skin. We appreciate you giving it a try and would love the chance to make it right, please feel free to reach out to our customer care team at info@neluxcosmetics.com so we can assist you directly.
Your comfort and satisfaction are very important to us, and we’re always here to help. 💖
— Nelux Team
Definitely ordering again!
I ordered the lash serum, the Black Tea eye patches, and the Hyaluronic Lip Plumper. And honestly, I’m impressed with all three!! You can really tell that Nelux puts thought into both their ingredients and their packaging. Everything feels high-quality and luxe, and I love it. 💗
Extra tip: I love putting the eye patches in the fridge for a little bit and applying them in the morning for the EXTRA cooling effect, perfect for depuffing. ✨
15 de maio de 2025
Opinião espontânea
Resposta da Nelux
Hi Robin,
Thank you so much for your amazing feedback! We’re beyond happy to hear that all three products — the lash serum, Black Tea eye patches, and Hyaluronic Lip Plumper — have impressed you!
It truly means a lot to us that you noticed the care we put into our ingredients and packaging. And yes — chilling the eye patches is such a pro tip! We love that cooling, depuffing effect too.
We can’t wait to have you back for your next order. Thanks again for the love and support! 👏💗
With love, Nelux Team
My brows are fuller & healthier.
I’ve been using the lash serum for about two months now, mostly on my brows but also a little on my lashes and honestly, i’m so impressed with the results. My brows definitely look fuller and healthier, so I also gave it to my mum for mothersday.
I also have the new lip product, and I love using it whenever I feel like giving my lips that extra little boost or just that healthy, plumpy look. It’s spicy 🌶️ but I’m a big fan! Would definitely recommend, nelux really surprised me in the best way.
14 de maio de 2025
Opinião espontânea
Resposta da Nelux
Hi Naomi,
Thank you so much for your lovely review! We’re thrilled to hear you’re seeing such great results with the lash serum — and how wonderful that you shared it with your mum for Mother’s Day, too!
We’re also so happy you’re loving the new lip product. It’s amazing to know Nelux made such a positive impression — your kind words truly mean the world to us. 🥰
Thanks again for the support and recommendation — we can’t wait to keep surprising you!
With love, Nelux Team
Me encantaron los productos de Nelux
Me encantaron los productos de Nelux. Los Eye Patches son súper refrescantes, dejan la piel debajo de los ojos mucho más hidratada y luminosa. Definitivamente los volveré a comprar ✨
26 de março de 2025
Opinião espontânea
Resposta da Nelux
¡Hola Jessica!
Muchísimas gracias por tu comentario. Nos alegra muchísimo saber que te encantaron los productos Nelux, especialmente los Eye Patches. ¡Qué bueno que hayas notado esa sensación refrescante e hidratante bajo los ojos!
Gracias por tu confianza — estaremos encantados de tenerte de vuelta muy pronto.
Gracias por confiar en nosotros. Equipo Nelux.
Serum, Nelux
El mejor serum de pestañas que he probado, es ligero y el pincel muy suave, quedé enamorada del empaque que es muy original😻 todas mis amigas me preguntan que cómo he hecho para tener tantas pestañas y tan largas, no me cansaré de recomendar el serum de Nelux porque sé reconocer un buen producto y este definitivamente lo es
16 de fevereiro de 2025
Opinião espontânea
Resposta da Nelux
¡Hola Ashly!
¡Wow, gracias por tu hermoso comentario! Nos alegra muchísimo saber que el serum te ha encantado — desde su textura ligera y el aplicador suave, hasta el empaque único. ¡Y qué emoción saber que ya estás notando tantos resultados! 🤩🤩
Que tus amigas te pregunten es la mejor prueba de que el producto realmente funciona. Gracias por recomendarlo con tanta convicción — comentarios como el tuyo nos motivan cada día.
Con cariño, Equipo Nelux.
Amazing serum!
This serum changed my life. In just 8 weeks my lashes have become darker and longer. I keep getting so many compliments and I will not stop recommending this serum to everyone!
6 de fevereiro de 2025
Opinião espontânea
Resposta da Nelux
Hi Leike,
Thank you so much for your amazing review! We’re truly honored to hear that the serum has made such a difference in just 8 weeks — longer, darker lashes and tons of compliments? That’s exactly what we love to hear! 🥰🥰
We’re so grateful for your support and for sharing the love. Keep shining — and thank you for being part of the Nelux community! ❤️
With love, Nelux Team
Magic Eyelash serum
After having eyelash extension and some picking them all off, I’ve been using this since November and I can’t believe how much my eyelashes have grown.
30 de janeiro de 2025
Opinião espontânea
Resposta da Nelux
Hi Lily,
Thank you so much for sharing your experience! We’re so happy to hear that after the damage from extensions, our serum has helped your natural lashes grow back beautifully. 🤩👏
It’s amazing what a little consistency (and the right formula!) can do — and we’re honored to be part of your lash recovery journey.
With love, Nelux Team
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