Nest Auto Transport Inc. 

Great company to work with ! Highly recommend

contracted for pick up my auto. never showed up. delays, delays, delays. ‘can’t get ahold of the driver’. driver bit available, you name it all excuses, won’t return calls. kept the deposit. just a terrible company nit speaking good english. foreign answering service.

Good prices and services trust use it

This company will lie and inflate the cost after they pick up your vehicle. They use transporters that will threaten to hide your vehicle unless they are paid double to triple your original cost. The lied to us saying they had to get another driver, then said the 'new' driver didn't have a 9 car haul trailer like the first therefore the 'new' driver couldn't transport it for the original price. Well, guess what... we find out that they never got a 'new driver' the same person that contacted my daughter on Monday is the same person that delivered it a week later, and on a 9 caul haul trailer. The price went from $775 to $1,750 to $2,455. They told us that all the money the driver received upon delivery went directly to him but among the other bogus charges in the last email we received included $150 fee for "Contractually Earned Broker Compensation." During my last conversation with Harry he told me that the transport company (Safe Auto Transport) was acting fishy, yet he never supplied the driver's information as I requested. As a matter of fact, he NEVER provided their information when I asked for it before they picked up our car. Nest Auto received $975 plus fuss/taxes from us and we still had to pay Safe Auto Transport $1,480 to get our car because the driver threaten to hide our car if we didn't pay him. Both companies are liars and extortionists. DO NOT USE THEM. Chris Miles, Harry Anderson and Victor... all liars.

It was a pleasure working with Bryan. Reliable and serious person and company

My experience with Nest Auto Transport was one of the worst customer service experiences I’ve ever had. I strongly recommend that anyone considering this company look elsewhere.

I dealt with a representative who identified himself as Chris Miles. He quoted me $675 to transport my Tesla Model Y from California to New York, and I paid a $150 deposit to secure the booking.

On the day of pickup, after all my moving plans had been finalized and I had no practical alternative, I was suddenly told that the driver would not transport my vehicle for the quoted price and that the total had increased to $1,835. I felt pressured to accept because my car was already scheduled for pickup.

The very next day, the driver contacted me asking for an $800 advance payment, claiming his payment card was not working. I immediately contacted Nest Auto Transport, and Chris Miles told me to pay the driver and assured me that I would only owe the remaining $1,035 when my car was delivered.

Then, just two days before delivery, I received another email demanding an additional $900, increasing my delivery balance from $1,035 to $1,935.

One of the explanations I received was that the driver had encountered traffic, construction, and an accident and had to take a different route. I simply do not understand why that should become the customer’s responsibility. Traffic, road closures, and detours are normal parts of interstate transportation and should not suddenly become unexpected charges after my vehicle is already in transit. I never agreed to these additional costs before they were imposed.

The company also attempted to justify the extra charges with broker compensation, operational infrastructure fees, and other costs that were never disclosed when I booked the shipment.

From my experience, this felt like a bait-and-switch. I was attracted by a low quote, but after my vehicle was in the company’s possession, the price kept increasing, leaving me with very little choice but to pay.

My total cost went from an advertised $675 to $2,085 ($150 deposit + $800 advance + $1,135 increase from the original quote), far more than what I was initially led to expect. Total $2885

My advice is simple: Never trust or use Nest Auto Transport. Get every promise in writing, confirm that your price is truly guaranteed, and be extremely cautious of any company that changes the price after your vehicle has already been picked up.

Based on my experience, I will never use Nest Auto Transport again and cannot recommend them to anyone.

Great Company. Quick response. A+

They got my tr3 to its destination in good time in a beautiful transport truck. The price was okay.

COMPLETE AND UTTER SCAM COMPANY. worst business i’ve ever dealt with BY FAR. you might’ve seen my parents’ review with their own version of the events that unfolded in dealing with these scoundrels, and now, here is my account. they left me waiting for nearly 3 HOURS and our agreed upon pickup time passed with ABSOLUTELY ZERO communication. called multiple times with zero response. the driver, from Safe Auto Transport apparently, who also seem to be scammers, had the audacity to be irritated with me for calling the broker multiple times for any updates or ETA. it’s *totally* not like i’m dropping off my vehicle (and sole transportation method) and therefore need to arrange transportation to get back to where i was staying that depends on them being on time or at least being courteous to call me. then they were late AGAIN with zero communication, resulting in my vehicle unknowingly being left overnight in a mall parking lot at risk of getting towed or STOLEN. then, as i’m under the impression that the vehicle is already in transit per Chris literally agreeing to the already rescheduled pickup day IN WRITING, he contacts me the day after making up some lame excuse for needing to raise the price by double the original rate (which eventually ended up in them demanding 4x the original rate as if they weren’t being GREEDY ENOUGH). afterwards, i go to attempt to pay, where Chris tells me card options of “Visa, Mastercard, and American Express” then tries to backtrack and gaslight me when i say American Express by claiming they suddenly can’t take it. reminder, HE LITERALLY READ THE OPTIONS OUT TO ME AND THERE IS PROOF IN OTHER REVIEWS WHERE THEY SAY THEY TAKE IT. he also had the nerve to say he was doing me a “favor” after trying to lie to me about it, and once again starts getting an attitude with me because i caught him in his lie. then, as previously mentioned, they raise the rate by 4x the original rate and threatened to HIDE MY CAR if not paid in cash upon delivery. yes, HIDE IT. is that not the scummiest tactic you have EVER heard of? there is not a single reputable company on this PLANET that would EVER say that to a customer, but this company isn’t reputable. they have no integrity and are motivated solely by greed. they tell so many lies that they contradict themselves multiple times, it’s almost funny. it’s not even bad enough that they’re scammers, they also happen to be TERRIBLE AT BEING SCAMMERS, so not only do they get 1 star as a business (would give zero if i could), they also get 1 star for being sorry excuses for con artists. and in case someone decides to reply to this and solely blame Safe Auto Transport for the horrendous service we received (bc i’ve seen that you try to deflect blame onto the carrier in other negative reviews), BOTH OF YOU ARE HORRIBLE. you BOTH treated us TERRIBLY and you are BOTH LIARS

good guy michael

Jennifer brown Was the best. Will work with her again.

From day one Mike been working with me on all paperwork and explaining everything very nice and politely good service rep ,,

I had a good experience working with Matt jones. I would be willing to work with him again in the future

Great to work with this company and especially with George Brown. He did his job perfectly. Good communication, documentation and on time payment

Michael did a great job helping get my truck shipped

Great Service

The Broker Steve Marks has kept in touch. The Driver that transported my Harley was very careful and did his job well. The Drivers that transported my Corvette were too notch and cautious. GI

7

Worst experience with Nest Auto Transport, don’t do business with them! Your vehicle is not safe.
This company is operated by indians under fake American names with Texas phone numbers - Stay away from Chris Miles, Alicia Parker, and Kevin Miles
My original signed agreement for order #23871259 showed a Total Tariff of $639, with a $239 first payment. The vehicle was originally scheduled for pickup on May 28, and I repeatedly contacted the company to ask when they would be picking it up, but communication was poor and responses were limited. Pickup times changed multiple times, and I repeatedly had to ask for basic shipment information, including the BOL, pickup photos, carrier company name, driver name, and driver phone number. I did not get any until 3 days later.
According to the BOL, the vehicle was ultimately picked up on May 30 (3 days later). After the vehicle was picked up, I was later sent revised payment and additional charges that were not clearly disclosed to me before pickup. They asked me to pay $1000 cash which I did not have on me since I started a new job. After rounds of emails they did not provide any documentation about the change in the price. I was so angry and decided to write a bad review on google (which I regret). After the review was posted, an individual who identified himself as Chris Miles contacted me and questioned why I had written it. During that conversation, I was told that if I did not remove or correct it, the transport process might not be completed and that the vehicle could be sent to Iowa instead of being delivered as expected. I explained that I needed my vehicle and that I believed the price had been increased without prior notice. The caller disputed my statements and stated that he could sue me over what I had written. He also asked personal questions, including where I was from, whether I was a U.S. citizen, and what my profession was. During that conversation, I was also offered a $50 discount if I removed the review. I said I will remove it because I was worried about what they can do since they have the car.
I texted the company again after submitting the new agreement to pay 950 and asked about the delivery date and even offered specific time windows when I could be available to receive the vehicle, but I did not receive a response. The next day, while I was at work, my landlord called and informed me that my car had arrived and was waiting outside. I explained that I was at work, but because it was only my second day on the job, I had to ask my boss for permission to leave early. I then took an Uber to retrieve the vehicle, which cost me approximately $80 out of pocket. In addition, I eventually paid $950 at delivery, along with the $240 paid initially, to get my vehicle released. After receiving the car, I noticed an unusual noise coming from the front driver-side tire area. I mentioned this concern to the driver who delivered the vehicle and he added this to the inspection sheet so I can get a refund, and during our conversation he said he had experienced difficulties working with this company and they had a bad reputation and they mentioned that I should have not agreed and stopped the process. Now I had to fix the car and pay more money.
I am posting the review again and let’s see what will happen.